Reviews
Professional
Professional and friendly service given by Mike Hall. He was very caring to my situation on purchasing my first SUV. Very painless experience. I hope to stay with Hyundai for my next vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great review
Everything was great. Matthew was friendly and knew what he was doing. Checked on me many times while i waited for everything to get done.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great service for a returning customer
I keep returning to Great Lakes Hyundai because of their excellent service. I reccomend this dealership to anyone looking for a new car. Woody is an excellent salesman to work with.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Re-Play
Was already aware of dealership having bought a new car there in 2011. After dealing with Mike Hall and buying a new Sonata with his help. I and my wife are totally happy with our new car. I will continue dealing with Great Lakes of Streetsboro for all my automotive needs. Robert R. Papesh
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
2015 Sonata purchase
All three salesmen I dealt with were friendly and knowledgeable. I have 2 complaints. The first is the shaking in the front end that I told them about (at 68-72 mph) is still doing it after 3 weeks. Now I have to take time from work to have it looked at. The other is that I waited 1 1/2 hrs to be seen by the finance person, then had to return the next day due to the paperwork being done wrong. Otherwise, it was a pleasant experience.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Good and prompt
Staff are straightforward, friendly and don't waste your time. The dealership is clean and welcoming. Service is helpful and explains everything well. This is the second car I have bought there. I will be back.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent
Love the car, the salesman was very helpful, would come back again! Entire process went as smooth as possible and I was very happy with the end results.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Good Service
John and the Finance manager were very courteous and knowledgeable. They helped me get the vehicle I wanted at the payment I was comfortable with.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
9th car in the family
Our extended family loves Great Lakes Hyundai. All together this is the 9th car from this dealership,our 3rd. Wouldn't go anywhere else.All departments are top notch.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Overall Positive Experience
Our visit began with a very knowledgeable and helpful salesman. The finance department was extremely fast. The car was detailed and looked great upon delivery.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car