Reviews
I went in for an oil change and free tire rotation.
I went in for an oil change and free tire rotation. I told them I didn’t want their inspection because it takes and hour plus and they come back and tell you that you have $3000+ of bogus repairs that are needed.
I went in for an oil change and free tire rotation.
I went in for an oil change and free tire rotation. I told them I didn’t want their inspection because it takes and hour plus and they come back and tell you that you have $3000+ of bogus repairs that are needed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your feedback. We appreciate you taking the time to share.
I was glad to find this dealership after moving here from
I was glad to find this dealership after moving here from Florida and having a bad experience at another Toyota dealer here in Indianapolis. They are professional, answer my questions and it’s easy to get an appointment
I was glad to find this dealership after moving here from
I was glad to find this dealership after moving here from Florida and having a bad experience at another Toyota dealer here in Indianapolis. They are professional, answer my questions and it’s easy to get an appointment
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're very glad to hear that, Karen! Thank you!
Great friendly service, done in a timely, professional
Great friendly service, done in a timely, professional and efficient manner. Highly recommend to all!
Great friendly service, done in a timely, professional
Great friendly service, done in a timely, professional and efficient manner. Highly recommend to all!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We really appreciate both your kind words and your recommendation! Thank you!
We’ve now bought our 3rd vehicle with Brandon Lee at Andy
We’ve now bought our 3rd vehicle with Brandon Lee at Andy Mohr in Avon. He has consistently listened to all our concerns and requests. He has never tried to “talk us into” vehicles we couldn’t afford or weren’t comfortable with. He has worked with the service department to get things corrected for us. And even went so far as to deliver vehicles to our house (over an hour away) when that service took a bit longer. Also want to compliment Monty in the Finance Department for making all that paperwork so easy to understand! This last purchase was my granddaughter’s first time purchasing a car and I was thankful it was a good experience for her and us!
We’ve now bought our 3rd vehicle with Brandon Lee at Andy
We’ve now bought our 3rd vehicle with Brandon Lee at Andy Mohr in Avon. He has consistently listened to all our concerns and requests. He has never tried to “talk us into” vehicles we couldn’t afford or weren’t comfortable with. He has worked with the service department to get things corrected for us. And even went so far as to deliver vehicles to our house (over an hour away) when that service took a bit longer. Also want to compliment Monty in the Finance Department for making all that paperwork so easy to understand! This last purchase was my granddaughter’s first time purchasing a car and I was thankful it was a good experience for her and us!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We really appreciate you choosing to work with us again, Cherylynn! Thank you so much for taking the time to share your latest experience, and we hope that your granddaughter is enjoying her new vehicle!
Car had a good discount on it already from the dealer and
Car had a good discount on it already from the dealer and the negotiations were quick and simple.
Car had a good discount on it already from the dealer and
Car had a good discount on it already from the dealer and the negotiations were quick and simple.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're glad to hear that everything went so well! Thank you!
Had my car 10 days out of first month I owned it because
Had my car 10 days out of first month I owned it because they didn't drive it to find what I was trying to explain was wrong with it. Finally they listened after I drove over and hour for the third time and fixed it but on my dime
Had my car 10 days out of first month I owned it because
Had my car 10 days out of first month I owned it because they didn't drive it to find what I was trying to explain was wrong with it. Finally they listened after I drove over and hour for the third time and fixed it but on my dime
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We’re sorry to hear that you’re having issues with your vehicle. We’d like to get more information from you about your visit, including your real name, so that we can take a look at what happened here. Ben Mendoza is our General Manager and he can be reached at bmendoza@andymohr.com.
Reliable service very good staff and friendly thanks
Reliable service very good staff and friendly thanks Mousa for helping and see you again just keep it like that:)
Reliable service very good staff and friendly thanks
Reliable service very good staff and friendly thanks Mousa for helping and see you again just keep it like that:)
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you very much!
NOT IMPRESSED!
NOT IMPRESSED!! I know that dealerships inflate the interest rates to make money, but disappointed in the lack of negotiations. I was reluctant to deal with Andy Mohr to begin with, but I contacted them in hopes of a fair deal and was ready to purchase. The dealership refused to negotiate even slightly on the price—despite the vehicle being clearly on the lot an extended period of time. What was even more frustrating was the financing process. I got approved, yet they offered me an interest rate that was higher than what I qualified. It felt like they were not interested in actually making a deal. Would not recommend to anyone looking to get a deal or transparent car-buying process.
NOT IMPRESSED!
NOT IMPRESSED!! I know that dealerships inflate the interest rates to make money, but disappointed in the lack of negotiations. I was reluctant to deal with Andy Mohr to begin with, but I contacted them in hopes of a fair deal and was ready to purchase. The dealership refused to negotiate even slightly on the price—despite the vehicle being clearly on the lot an extended period of time. What was even more frustrating was the financing process. I got approved, yet they offered me an interest rate that was higher than what I qualified. It felt like they were not interested in actually making a deal. Would not recommend to anyone looking to get a deal or transparent car-buying process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We’re sorry that we weren’t able to come to an agreement, Aundrey. We wish you luck with your vehicle search.
You guys sold me my Tacoma with bad brakes, rotors and
You guys sold me my Tacoma with bad brakes, rotors and everything that's involved with that. Not even 2 days after I left the lot it started making squealing noise. I've had nothing but problems with it since. You people are so shady I don't know how you live with yourselves.
You guys sold me my Tacoma with bad brakes, rotors and
You guys sold me my Tacoma with bad brakes, rotors and everything that's involved with that. Not even 2 days after I left the lot it started making squealing noise. I've had nothing but problems with it since. You people are so shady I don't know how you live with yourselves.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
We’re sorry to hear that you’re having trouble with your vehicle. Our as-is vehicles are inspected for safety before they’re offered for sale, but unfortunately we're unable to predict issues that pre-owned vehicles may experience down the road. Our General Manager would be happy to speak with you to see if there is anything we can do to assist. His name is Ben Mendoza and he can be reached at bmendoza@andymohr.com.
I know that dealerships inflate the interest rates to
I know that dealerships inflate the interest rates to make money, but disappointed in the lack of negotiations. I was reluctant to deal with Andy Mohr to begin with, but I contacted them in hopes of a fair deal and was ready to purchase. The dealership refused to negotiate even slightly on the price—despite the vehicle being clearly on the lot an extended period of time. What was even more frustrating was the financing process. I got approved, yet they offered me an interest rate that was higher than what I qualified. It felt like they were not interested in actually making a deal. Would not recommend to anyone looking to get a deal or transparent car-buying process.
I know that dealerships inflate the interest rates to
I know that dealerships inflate the interest rates to make money, but disappointed in the lack of negotiations. I was reluctant to deal with Andy Mohr to begin with, but I contacted them in hopes of a fair deal and was ready to purchase. The dealership refused to negotiate even slightly on the price—despite the vehicle being clearly on the lot an extended period of time. What was even more frustrating was the financing process. I got approved, yet they offered me an interest rate that was higher than what I qualified. It felt like they were not interested in actually making a deal. Would not recommend to anyone looking to get a deal or transparent car-buying process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
We’re sorry that we weren’t able to come to an agreement. We wish you luck with your vehicle search.