Reviews
Great experience, honest, and helpful!
Great experience, honest, and helpful! Looking forward to another purchase with Charlie Covey in the future.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Un trabajo rápido y eficiente gracias le doy a el señor...
Un trabajo rápido y eficiente gracias le doy a el señor Carlos que me ayudó a comprar mi camioneta es todo un profesional se los recomiendo busque lo les ayuda mucho
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
They do business the right way!
Ever been to a car lot and they were actually honest with you? I hadn't either till I went here. I had been looking for a car for weeks. I was fed up with the same 4 square...look what we can do for you...I will tell and sell you a dream if you leave today with a car and have buyers remorse because you spent to much BS. Not here at Silver Eagle. Looked at a couple and Aldo (our salesman) was straight honest about what still needed to be done or what they thought they needed to do/look at. Didn't want to send us home with a car that we would call them about a motor or transmission problem. Not how they do business. They helped us figure different ways we could finance. Didn't blow up our phone when we left to think about our decision. I had nothing but a great experience. Answered all questions we had. Followed up to make sure we were truly happy. Thank you Silver Eagle...
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent Customer Service, Fast, Friendly This was not...
Excellent Customer Service, Fast, Friendly This was not my first purchase from Silver Eagle & won't be my last. Mike is an excellent, caring, patient salesperson who works hard to get you approved for the vehicle you want. Jeff is awesome as well. Thank You Silver Eagle
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Wrong Move
I have been shopping for a car for quite a while. I have been interested in several vehicles that silver eagle has on their lot. I had spoke with Charlie a couple of times on a few vehicles nothing written in stone just looking. Charlie asked me a few questions advised him I was just browsing. Never discussed financing or cash $ convo hadn't reached that point yet. I've spoken with Charlie in the past so he did have some of my information from previous inquiry several months ago. Out of nowhere Charlie just stopped communicating with me with no explanation. So much to my surprise several days later I received a letter that they ran my credit for an auto loan. I never advised any1 to run my credit also this was going to be a cash purchase and he never even got into Cash prices before receiving the letter. I think this was very unprofessional and may probably hurt me in the long run. Credit score wise. Sad thing is I have had friends and a husband that have purchased cars from them in the past and I have always been interested because they shoot a straight ball. Until this move I'm still willing to give a second chance but I would prefer to deal with another sales associate. I would probably recommend and still purchase a vehicle from them hoping for better communication.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
They where very friendly, and fast! I absolutely love my...
They where very friendly, and fast! I absolutely love my new ride!! They made a fare deal with me, and was there to answer any questions I had..
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
This is my second vehicle I’ve purchased from silver...
This is my second vehicle I’ve purchased from silver eagle! They were understanding of me being a loyal customer! Charlie was my sales guy and he’s great. Very friendly and doesn’t sugar coat anything! Great people!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Charlie was very helpful getting me the truck I wanted...
Charlie was very helpful getting me the truck I wanted and the monthly payments I could afford. They also have a large selection of vehicles.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The salesman were friendly and professional. No hassle...
The salesman were friendly and professional. No hassle whatsoever and gave me the space I wanted. I would definitely recommend anyone who’s looking for a vehicle to check this place out.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We came for a friendly but honest review for my first car...
We came for a friendly but honest review for my first car and I couldn’t be more pleased. It was a fast but thoughtful experience and I will definitely be coming here again for any other car need I might have! Charlie and Bill were great .
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car