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Brickner Motors

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (49 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (49 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Brickner Motors from DealerRater.

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Continuity and Care

Once again this team provided me with excellent service to find a vehicle in my price range that met my needs. Responsive and helpful and thorough. I appreciate working with the same people over time and trust them to genuinely help me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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First time buyer at Brickner Motors

This was our first time buying a vehicle from Brickner Motors. We appreciated the straight forward honesty approach. Any question we had was answered and comparisons were made with other dealerships which made us appreciate Brickner Motors. We haven't had any repairs yet so to answer that question is unknown at this time. I hope we would receive the same honest response if that time comes. We would refer a family member or friend of ours to Brickner Motors in Little Chicago.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Brickner Motors

Brickner Motors provided great service. Very happy with new car purchase, a Dodge Durango. Sales person, Tim Bricko was knowledgable, nice, and very helpful. Will certainly go back for next vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Purchased 2 cars within 4 months

Around Christmas 2014 we purchased a used car with our college-aged son. Our son is picky, and we stated so. Being it was a used car, it had a few things our picky son wanted to look pretty. We had been to other lots, and found our salesman, Scott, to be very efficient, and matter of fact, but not pushy, and a can do kind of guy. We liked that fact. We would recommend him and this dealer to anyone. The sale and financing went through very smoothly. In April 2015 we purchased a brand new van, again using Scott. We went in looking at several different options, between used and new, and Scott was patient, and went through everything with us. I am a hands on type of person, and he gave me printouts and notes so we could compare. We decided upon a new van from a different lot as it had a factory installed hitch. They brought it over, and we did the paperwork and drove away fully satisfied. The sale and financing went through smoothly. This was our second new van purchase, five years earlier from a different lot and salesman. I must say, he went through everything with us, and even set up some of the technical gadgets with us. A good salesman makes all the difference!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Love my Ram truck

Stopped in to look at a truck that I had found online. Great service from the word go and couldn't be much happier with the time I had dealing with Scott B. Long story short, the truck I took for a test drive is now the truck sitting in my driveway.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Thank you

We were searching for the right truck for our orchard farm as well as pleasure and Darin Weiks found exactly what we needed. Thanks to Steve, Steven Jr, Scott, Sheila, Rodney and Darin~ We were taught how to use the truck and its absolutely fantastic extras and cared for with knowledge and friendliness. Bless you all! Rock Ridge Orchard, LLC Daniel and Julie Knetter

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great Buying Experince

Best purchasing experience my husband and I have ever had. Friendly and didn't try to sell you all those extras that you wonder if you really need! Great family owned business! Thanks Steve Jr.!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Place!

Steven was/is a great person to deal with. I bought my second Jeep Grand Cherokee from him at a great price. Thank you Steven and we will see you in a couple weeks. Jim Mueller and Jeff McDonald

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Helpful, Friendly, Honest, Knowledgeable

Heading to Brickner Motors Little Chicago was a great decision to purchase my new vehicle. Everyone there is friendly and easy to talk to. They pride themselves on being fair, and honest while helping you find the best vehicle for your needs. Sometimes there are bumps in the road in a new vehicle purchase process and Brickners handles these situations with ease, patience and communication. I was very pleased with the car shopping experience I had at Brickners/ THANK YOU!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for letting us help you get your new Jeep. And with the winter we are having I am sure you are enjoying it!

Excellent sales and service

We were not sure what vehicle we wanted to purchase, but Steve, Sr. and Darin were great with the information and suggestions they gave us. They took the time to answer our questions. They compared pricing from different models, and checked into rebates. They treated us first class from start to finish. We have purchased vehicles in the past and will continue to purchase vehicles in the future from them. We would recommend them to anyone looking to purchase a vehicle. Thank you, Steve Sr. and Darin!!!!! Also, thank you to Jim Young, as he treated us with respect and kindness.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Happy Birthday almost.......... Thank you again for the opportunity. Enjoy your New All Wheel Drive Charger :)