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Brickner Motors

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (49 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (49 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Brickner Motors from DealerRater.

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First minivan

This is the first mini van I ever drove and liked it right away. The Town/Country has many features that make it a first class vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the opportunity, Welcome to our Family

Great Dealership and Good Customer Service

My wife & I always like the way we are treated from when we walk in the door. The only reason I didn't rate 'quality of repairs' a 5 was that I had some problems with the initial 'fix' but they did rectify it when it was brought to their attention! I would recommend this to anyone who wants to have a good experience in purchasing either a new or used vehicle as the salesmen are knowledgeable and friendly(we especially like Scott) and you get a fair price both for trade-in and purchase price. This is the 3rd vehicle and the 1st Brand New one that we've bought from them and more than likely our next one will be too! We travel over 40 miles versus 3 miles to a local dealer just for the reasons I stated above and it is well worth the trip, both for purchase & for service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for the opportunity, Welcome to our family

They worked late on a Friday

They had a lot of people looking at/buying vehicles on a Friday afternoon and the whole crew worked together to take care of everyone. We were not rushed, they gave us a fair $ for our trade-in, and they installed some extras in a timely manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your business, We appreciate the opportunity, Welcome to our Family

auto purchase

I was treated with respect. vehicle was as nice as new great sales team and service dept

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the opportunity, Welcome to our Family

Friendly Service

We were very pleased with the friendly and informative employees at Brickner Motors in Little Chicago.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you Rich and Lisa, We promise to take great care of you and your family

Great place to buy a new or used vehicle.

This is the only dealer we keep coming back to over and over again. Excellent salesman, staff and dealer. Everyone is always friendly, helpful, and they provide great service. They make you feel comfortable. We have always found them very trust worthy and they go out of their way for you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the opportunity, We promise to take great care of you

wouldn't shop anywhere else

Scott Baumann is the best salesman ever. would trust him always.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you welcome to the Family

ALWAYS GREAT SERVICE & FRIENDLY PEOPLE AT BRICKNER

WE HAD ANOTHER GOOD EXPERIENCE SHOPPING FOR A NEW DODGE GRAND CARAVAN. THEY FOUND US JUST WHAT WE WANTED AT ANOTHER DEALERSHIP. WE ALSO RECEIVED ALL REBATES THAT WERE ALLOWED. SPECIAL THANKS TO STEVE SR. AND JIM YOUNG. ALWAYS A PLEASURE DOING BUSINESS AT BRICKNER'S.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you to one of our Greatest Customers

Friendly, courteous sales, financial & service men

Didn't have the exact new 2012 Ram I wanted so sales mgr (Darin) got the one I wanted from another dealership. I got the deal I wanted without having to arm wrestle Darin.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the opportunity,

Chrystler Voyager

I was recently in an auto accident and my beautiful Voyager was totalled! I was devistated. I wanted to replace it with something just like it. And thanks to the awesome service I got at Brickners, I am now the proud owner of another wonderful Chrystler Voyager! Thanks so much Jim and Darin for helping me get what I wanted and at a great price!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Great to hear, Thank you for your Buisness