Mike Ward INFINITI

4.3 out of 5 4.3
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:00 AM - 6:00 PM

Mike Ward INFINITI Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 8:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since January 2006

Mike Ward INFINITI serving Denver, Aurora, all areas of Metro Denver and the front rage. We are proud to be Colorado's

...

Number 1 INFINITI dealer* (*2016 New Vehicle Sales, INFINITI West Region). Since opening our doors we have kept a firm commitment to our customers. We offer a large selection of New INFINITI Vehicles as well as a wide selection of Pre-owned vehicles that fit many needs and wants. We are a full service retailer offering award winning sales and service. We strive to make the car buying process as easy and hassle free as possible.

"Just drive it!"

Service

Oil, Filter Change (Premium)

$49.95

New Tires

$250 and up*

Car Wash

Complimentary

Multi-Point Inspection

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.3 out of 5 4.3
473 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    May 30, 2020

    Matthias was very professional. Helped us get into a great used car with no pressure. Attentive and willing to work with us. I have never had such a wonderful... experience buying a vehicle. I would recommend their shop any day.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    May 5, 2020

    I had an awful experience with Jimmy Nicholds at Mike Ward Infiniti. After I inquired about the vehicle and received no response, the price of the vehicle... was raised $1200 overnight. Jimmy was unresponsive and condescending. The vehicle was missing significant features that were listed online, and the only response Jimmy provided was "there's a disclaimer that says it might not be accurate." Jimmy was thoughtless and sent us off on the test drive without a license plate displayed. While purchasing the car, Jimmy pressured me into signing blank legal forms, as it was more convenient for him to have them signed before he filled them out. He had no regard for my discomfort in this situation, and rather brought another person to continue to pressure me into signing the forms. When he delivered the vehicle, it was very poorly washed, with the windows and body covered in spots. Absolutely would not return to this dealership.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • June 23, 2018

    No pressure, friendly staff/management, quality used vehicles and kid friendly facility. We have purchased 3 vehicles from Mike Ward and I highly recommended... them to anyone looking! Ask for Bob Marnick.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 28, 2020

    Antonio has been incredible to work with as we navigated buying a car during social distancing. He has been professional, kind, and delivered an amazing... customer experience. Top notch sales rep.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 18, 2020

    Best dealership I have been associated with for buying and servicing of my car. I am single and they have always taken care of the needs associated with... my vehicle.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    April 13, 2020

    I tried to buy a used car for my Registered Nurse daughter who needs reliable transportation during Coronavirus outbreak. My first reasonable offer was... not even forwarded for consideration. Its quite apparent this dealer is selling at top dollar to recoup its losses. Absolutely no customer service! Avoid this place, they have no heart!!!

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 3 found this review helpful. Did you?
  • 2.0 out of 5
    April 13, 2020

    The vehicle brought to me for a Home Buying purchase had none of the features as advertised. I felt like the sales agent was trying to pull a fast one... on me. The vibe i got was one of "oh i didn't know we advertised it with all those features". They put the same vehicle back up for re-purchase with the same features the car does not have. Just felt sketchy.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 3.0 out of 5
    March 13, 2020

    While looking for a used G35 the vehicle I was looking for had sold. Salesman tried to locate one that had just been traded in and was unable to locate... it. We walked the entire lot together.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    March 5, 2020

    I was seeking a quality used car at a fair price. I had done a large amount of research on Acura MDX model SUV’s. I contacted Matthias Archil in reference... to a specific vehicle. He quickly confirmed that it was still available and even took pictures of the vehicle and sent them directly to my phone before they advertised the vehicle for sale. Matthias allowed me to access to the service department so I could view the vehicle while they were performing some minor repairs. He introduced me to the used car manager, where we were able to negotiate a price based on some minor scrapes and dents found on the vehicle. They were able to have the vehicle ready for a test drive the very next day, and had all the issues rectified just as they had promised. I was able to leave with the vehicle that same evening with very little paperwork, they made the process very easy and quick. They also sent a glass company to my place of business to install a brand new windshield, just as they had said they would. They even managed to get me a better interest rate with my very own credit union. I want to thank Matthias and the rest of the team at Mike Ward Infinity, I highly recommend them to anyone looking for a new or used luxury automobile to work with them, they were great!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    March 4, 2020

    Unfortunately this is a dealership that is either in the midst of an identity crisis, or is simply in the business of lying to customers. I went in looking... for a used vehicle, enjoyed the test drive and how knowledgeable the sales staff were. Everything fell apart when we sat down to talk about price. At first there was "flexibility" in the price, and "flexibility" in the $800 dealership handling fee. Then the salesmen walks away for a few minutes, comes back, and magically Mike Ward Infinity has turned into a One Price Store and nothing is negotiable, I nearly got whiplash their story changed so quickly. This is obviously a lie because the price on the website did not match the price on the sticker. Until the identity crisis at Mike Ward is resolved I would very strongly recommend avoiding this dealership.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 2 found this review helpful. Did you?
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