Reviews

Average Ratings

4.8
446 lifetime reviews.
  • Great and efficient service

    Once again David Korelitz provided me with excellant advice and service. He always has asmile on his face no matter what the issue he is discussin...

    Dealer Response

    We truly appreciate you taking the time to leave us this great feedback, George! We strive to provide exceptional customer service in all aspects ...


    Show Full Review

    Once again David Korelitz provided me with excellant advice and service. He always has asmile on his face no matter what the issue he is discussing with me. He is the best service manager I have experienced at Moore Cadillac in the last eight years.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We truly appreciate you taking the time to leave us this great feedback, George! We strive to provide exceptional customer service in all aspects of our dealership, and I'm glad to hear David always take such great care of you. We appreciate your loyalty to our dealership and let us know if there's anything else we can do for you! In the meantime, follow us on Facebook and Twitter to stay current on our latest news and special offers. Best regards, Joe Moore Owner Joe.moore@moorecadillac.com


    Hide Full Review
  • Poor service

    Charges for items not provided. Estimates do not match actual charges.

    Dealer Response

    Dear Mr. Janssen, We would like to hear more about your recent service visit. Please contact General Manager, David Saenz at 703-790-0095 or Da...


    Show Full Review

    Charges for items not provided. Estimates do not match actual charges.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Dear Mr. Janssen, We would like to hear more about your recent service visit. Please contact General Manager, David Saenz at 703-790-0095 or Dave.Saenz@MooreCadillac.com


    Hide Full Review
  • Great dealer, perfect deal

    Found a Chyrsler 300 they had just gotten in. Emailed about it, talked back and forth over several days. Finally agreed to purchase it. Having a 4...


    Show Full Review

    Found a Chyrsler 300 they had just gotten in. Emailed about it, talked back and forth over several days. Finally agreed to purchase it. Having a 4 hrs drive their they did everything as promised, had all paperwork ready after a quick test drive, singed, waited a few mins than to the fiance guy to purchase and salesman took my rental car keys too their on site enterprise drop box and we were on our way! One of the nicest dealerships I've been in with friendly service!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Great Experience

    Recently I bought my first car from Moore Cadillac and I must say that I am truly impressed with the quality of service that was provided to me by...


    Show Full Review

    Recently I bought my first car from Moore Cadillac and I must say that I am truly impressed with the quality of service that was provided to me by the salesman Jonathan. He made sure that what I was buying was worth it. Even afterwards there are a few things that need to be fixed and he is going to make sure they get done. I am very thankful for him not treating me like "just another sale". If anyone needs or wants to buy a car I would recommend going to Moore and asking for Jonathan.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Little Joe's Dealership !

    for Service and Timing, however, needs a more customer caring first line service manager! Tried to buy a new car, but, others beat us to the ...


    Show Full Review

    for Service and Timing, however, needs a more customer caring first line service manager! Tried to buy a new car, but, others beat us to the buy, according to the dealership? The one major improvement needed is the reconditioning of the leather chairs in the waiting area. As a senior when you sit down, you need someone to assist you in getting up. I would suggest they buy and install chair blocks under the seat cushions? I can not say enough great things about Mr. Don Kelly, service writer, great individual to work with, really a top notch individual.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Good service

    It was my first time to visit this dealer. The service was wonderful.


    Show Full Review

    It was my first time to visit this dealer. The service was wonderful.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Worst experience with car buying of my life.

    I have been driving & buying cars for 40 years & this was the worst experience of my life. Yesterday my husband & I drove over 4 & 1/2 hours to bu...


    Show Full Review

    I have been driving & buying cars for 40 years & this was the worst experience of my life. Yesterday my husband & I drove over 4 & 1/2 hours to buy a 2013 Cadillac one owner that has been certified with 172 point inspection. We were there for 3 hours got to drive the car about 20 minutes & was rushed inside to make the deal. I asked for the car fax (which they showed me & then made me sign & they kept). We were offered coffee (which we don't drink) finally I had to ask for water. Then after leaving with the vehicle we discovered the CUE was not working at all,. We thought we just were not doing something right but when we got home & got out the manual discovered it just wasn't working. Call the dealer back (had to leave voice mail) & he still has not returned my call. My husband finally got someone this morning after a sleepless night on my part & was told it's under warranty & we could bring it in to fix. If it had this inspection why was it not fixed? I tried again to reach dealer 5 hours ago NO Call Back. I realized we were not given anything about the supposed 2 year certified warranty or anything on the state inspection or oil change records. I would highly reccomend that NO ONE EVER SHOP HERE!!!!

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Moore Cadillac

    Very professional dealership. The financing had too long of a wait though. I am very satisfied with the quality of the used car I bought.


    Show Full Review

    Very professional dealership. The financing had too long of a wait though. I am very satisfied with the quality of the used car I bought.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Wonderful Staff

    This Cadillac dealership was one of the best dealerships I've had the pleasure of buying from. Bouch my salesmen was the kindest, most helpful per...


    Show Full Review

    This Cadillac dealership was one of the best dealerships I've had the pleasure of buying from. Bouch my salesmen was the kindest, most helpful person I've encountered in buying my first car. I'd highly recommend him! Dominque helped quite a bit as well! Thanks Moore Cadillac!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Michael Marsteiner

    They got back to me in a timely fashion with the info. I requested.


    Show Full Review

    They got back to me in a timely fashion with the info. I requested.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review