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Auto Republic Cypress

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (120 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (120 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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They lie to sell you the car you want.

I got a 03 mitsubishi evolution from this dealer 1 month ago with a check engine light on due to a EGR problem, and a clutch that was starting to slip. They promised me to fix my check engine light and try to find the best way to help me out with my clutch problem. They have me the run around for the whole month and got tired and went to do the clutch my self paid $900 to get it fixed . I did not mind about the check engine light much since this is the car of my dreams i had to fix everything out of my pocket . I do not recomend getting any car from here that has any kind of lights on the cluster on even if they promise a fix all they do is give u a longer story till your 30days are up and after that everything is on you.. I regret getting my car here but then again i have it so cannot complain.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 1.0
  • Overall facilities 3.0
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Good guys!

I purchased my Pontiac GTO from these Gentlemen, Who were very able and willing to work with me. I am very happy with the vehicle and enjoy driving it. They provided more than expected Vehicle History information showing that the vehicle was not "Salvage" .

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Came here met with Junior to do Finance on my Ram

I was buying a car at the Fullerton lot but came here to do my finance and get the inspection on the Power Ram I was buying here. Marco was a good help in walking me through the paperwork and the manager Michael was checking on me. In the end, I got done with my paperwork and Junior took me back to Fullerton to take my Power Ram home but not before they checked the tires and basic fluids for me since it was a hike back to Fresno. I promised to write a review for both lots because of the level of service I got, thanks Sal for the follow-up too.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Picked Up My Car Here From Sister Dealership

As my review for Fullerton Auto Square mentions, I had to come here to the Cypress location with the salesmen Danny Ortiz over the weekend when I wanted to test drive the 2012 Subaru I'd come to take a look at. I drove from La Habra to Fullerton, which was close, and Danny drove us to this Cypress location (sister dealership) in order to grab the car after we test drove a few SUV's and Trucks my dad wanted me to try first. Solomon was a great help and he introduced me to Desmond, who was their in-house Lexus and imports specialist. We talked about the STI and shot the breeze about upgrades and aftermarket wheels. Overall, a very nice process and again, great customer service. The manager Mike at this location was really cool too, made me feel at home and cooled us off with an ice cold soda while I waited. Thanks and will refer!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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NICE GUYS DIDN'T BUY TODAY, STILL TOOK CARE OF ME!

REALLY FRIENDLY AND GOOD TEAM HERE I CAME IN TO LOOK AT A CAR TODAY NICE 4RUNNER WITH MY MOM SHE WANTS ME TO HAVE A BIG CAR TO BE SAFE ON THE ROAD. WE TOOK A FORESTER AND THE 4RUNNER AND A JEEP CHEROKEE OUT AND IT WAS PRETTY NICE EXPERIENCE EVEN THOUGH WE DIDN'T SPEAK SUCH GOOD ENGLISH VICTOR WAS NICE AND SO WAS MIKE WHEN I CAME ON THE LOT SOLOMON AND DESMOND GREETS US AND TOOK US TO THE SPANISH SPEAKERS MAKING SURE WE ARE UNDERSTOOD. EVEN THOUGH WE DID NOT BUY TODAY THEN WHEN WE BUY WE WILL BUY FROM HERE BECAUSE THEIR SERVICE IS SO NICE AND THEY TOOK THE TIME EVEN THOUGH IT WAS NOT A IMMEDIATE SALE FOR THEM, THEY KNEW WE WILL COME BACK AND BUY. VERY NICE & BILINGUAL TOO WHAT CAN YOU SAY.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Top Notch Service - True Quality Experience

For a relatively nondescript dealership on a busy commercial/residential street, what Cypress Motors may lack in a fancy showroom and flashy presentation they definitely make up for in quality used cars, fantastic customer service and extremely fair pricing. Victor Kim is what everyone hopes for in a car salesman - honest, genuine, fair and flexible. Having just been in a crash that totaled my truck I had a very limited budget from the payout and needed/wanted a replacement vehicle as soon as possible. He asked all of the right questions, knew the budget I had to stick to and what I was hoping for in a vehicle. Literally in two and a half days we'd gone through the inventory, found a vehicle that hit almost every hope/need I had and fit in my budget. The process was so easy and stress free - no pressure, just a good, solid experience overall. I wouldn't hesitate to put my reputation on the line to recommend Victor and Cypress Motors for any and all of your car buying needs. Making sure to provide praise and appreciation where it is due, Kevin (fellow car salesman) and Mike (manager) both went above and beyond in helping me get my new vehicle. Mike was really helpful and flexible on the pricing - doing what he could to help me stay within my budget, but still keep it a fair price for both myself and Cypress Motors. Kevin was fantastic as well. When I signed the paperwork and paid for the vehicle it was Victor's day off so Kevin took care of those duties. As opposed to experiences such as this in the past (salesmen watching out for themselves and not helping each other), Kevin treated me as if I were his customer. He was every bit as genuine, personable and helpful as Victor. A sales team that works together is really impressive to me. At most dealerships it seems that each salesman only cares about his commission on a sale and not about providing help and quality customer service to each customer they interact with - whether a sale will be made or not. The Cypress Motors team is stellar in my book. In addition to going through paperwork and finalizing the purchase with me, Kevin balanced out several other customers and didn't make one of us feel more or less important than the others. Overall (maybe it's the "car buying after glow") I can not say enough positive things about Cypress Motors and the members of their team that I interacted with - Victor, Mike and Kevin. Keep up the fantastic work guys. I have already referred several of my co-workers your way. -- Nick Pagliochini

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Thanks a lot Victor!Great experience for my 1stbuy

I am very satisfied with purchasing my used BMW here at Cypress Motors. The salesman who helped me was Victor. He was very helpful and answered all the questions I had for him. They have very nice cars at this used car dealership. I live in Long beach and it was worth the drive! I was able to go on their website and look at the carfax before I even went to look at the car. Not a lot of used car dealerships offer this type of service. Also, Michael the sales manager was very helpful. He also answered all the questions I had for him. These salesmen are very honest and professional. I would definitely recommend coming here to browse around for a used car. You are bound to find something you like guaranteed! THANKS A LOT CYPRESS MOTORS!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Amazing, talk to Victor!

Absolutely the friendliest, most efficient, most incredible car dealership in the LA area. These guys are 1000% on the buyers side, and will get you the best interest rates, and the vehicle that you want. Even though I was upside down on my trade, they worked with me, and got me an awesome truck with only a minor increase in payment. I am going there tomorrow to buy another car!!! That's how good they are. Talk to Victor, and the sales manager, and you WILL walk away happy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great First time car buying experience!

i had a great experience at cypress motors, juanita Really helped me out and kept me updated on the car i was looking for. I love my car its in great condition! i couldnt even complain if i wanted to.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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great service, great place to shop for a used car.

Hi, my name is ELIASAR. I will highly recommend cypress motors. The pricing was extremely fair. The service was very friendly. Did not have to sit around waiting on paperwork (always a plus!) The service was wonderful if you must wait or chose to wait for your vehicle.Helped me stay within budget, and got me the most for my money. They even helped me look around for the best financing options. I want to thank JUANITA MEJIA, she did an amazing job. I recently purchased a 2010 dodge charger.The service was great ,from sales to financing.Everyone was very helpful and very friendly.I would definitely recommend them to all my friends looking for an automobile.Overall, my experience was great. Juanita Mejia was extremely knowledgeable, but most importantly, she was not over-aggressive. I couldn't have asked for more, it was a quick process and very enjoyable because of Juanita's honesty and dedication. She went the extra mile, which I thought was very respectful.The dealership was great! I was able to find the exact vehicle I wanted at a great price. Everyone at the dealership was very friendly. The entire process was quicker and easier than I thought it would be. I absolutely love my new car! When I need another vehicle in the future, I will be back. Thanks again to everyone that helped me with my purchase. And thank you again, JUANITA MEJIA for all you'r help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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