Reviews
Write a reviewExcellent dealership
I was very impressed by how everything went when I purchased my 2015 Toyota Highlander at Ballwegs. Brian Sing was outstanding when he showed and explained the vehicle when I test drove it. Sam Green was top notch throughout the process and I couldn't have asked for more. Devin Benson kept in communication with me via e-mail and telephone when I was first interested in the vehicle. Katie Rose was very professional and efficient with the financial paperwork. Probably about the best vehicle buying experience I have ever had.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
2008 Chevrolet Impala
We purchased a pre-owned Chevy Impala this fall from Ballweg to use as a 3rd car. Our purchase experience was excellent. Dave Griffin, our sales person, was very professional and there was no pressure to purchase. We would highly recommend anyone looking to purchase a new or used vehicle, to check out Ballweg Toyota in Lacrosse. We will be back the next time we are in the market for another vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great and Easy
Thank you to Jeremy and Jessie for making this experience a great one. It was easy and exciting and we appreciated the work of Ben finding us the best rates on our deal. As always 5 stars to the group and to the organization!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
very satisified
Very accomadating and professional. I would recommend this dealership, I dealt with Kou, Bart and the owner Sean.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
2014 Malibu LTZ
The process of buying my car was super easy! Julie Wellner was a delite and really informational. Jesse was there to answer any other questions. Great dealership!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
14 Rav4
Great SUV. Sales & technical staff very knowledgeable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you!
I have been looking to buy a car for some time and I have my own reservations about the process. As a first time buyer, it's quite intimidating. However, I have been hearing great things about Kou at Ballweg Toyota and was referred by several to go to him. I have to say, there's good reason why he gets so many referrals. He was very nice and hospitable. I never felt intimidated and even though I had my brother with me he didn't direct questions or comments to my brother; he made sure to direct them to me. He never once pressured me into anything however, he made sure I knew what my options where and what services or things I could have whether that be the car itself or the services from Ballweg Totyota. He made me not only feel comfortable about my decision in my car purchase but he also made me feel like I was making the right decision. Many times we can get talked into buying things or talked into buying bells and whistles but I didn't feel Kou was trying to do that at all. I felt he really cared not just about helping me find a car but the right car. Thank you Kou for your work and service. Ballweg Toyota is very luck to have a great sales representative as you. I'll definitely be looking for your help in the years to come.
- Customer service 4.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Coming from a critic...
I normally don't write about my experiences, but I will for this one as I received outstanding service from Ballweg. The folks at Ballweg provided excellent service. Here is an example: As I accidentally left my paperwork at the dealership, my sales rep, Kou, contacted me immediately. I live about 30 miles from La Crosse so he offered to mail it to me. I was shocked to see the my paperwork in the mail the very next day as Kou took it upon himself to priority mail the documents. Kou is the best sales rep I have ever had the pleasure of working with. I will come back to Ballweg because of him.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Love it!
I am so happy with my experience at Ballweg. Dave G is such so professional and knows his stuff. Everyone we dealt with was nice. I haven't had a car in 19 years and I am so happy with my Camry! Thanks!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
2007 Honda Odyssey
I recently purchased a used 2007 Honda Odyssey from Ballweg Midwest Toyota. Process from test driving to purchase of the vehicle was handled with professionalism and personal courtesy. I received the vehicle with outstanding care given to the inside and outside of the vehicle. I am extremely pleased with the results of all systems of the vehicle being checked out thoroughly. My satisfaction with my purchase makes me a continued customer of Ballweg Midwest Toyota.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase