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Meet Dolores Russell

Dolores Russell headshot
Finance Director
(47 reviews)

Reviews

The dealership / sales team are great to deal with.

The dealership / sales team are great to deal with. Extremely professional . Every one lived up to their commitments

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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I had the food fortune of having Albert Salib as my sales

I had the food fortune of having Albert Salib as my sales consultant. Albert was not only knowledgeable about the product but also very kind, caring, patient, and sensitive to my needs. He made the entire process of leasing my first Mercedes smooth and enjoyable from test drive, through paperwork and taking my new car home. I can't say enough good things about Albert and Mercedes-Benz of Massapequa. Will definitely recommend to friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Albert Salib gets a 10 from me.

Albert Salib gets a 10 from me. He made my car buying experience pleasant and comfortable. He took extra time to show me the features of my 2014 S550. Thank you Albert.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Joseph, thank you for your kind review. We're delighted to learn that our Sales Team at Mercedes-Benz of Massapequa ensured your car-buying experience was pleasant and comfortable and that they made sure to explain and show the features of your car to you. Congratulations on your 2014 Mercedes-Benz S550. Please do not hesitate to reach out to us for any further assistance or needs.

I had a great experience at mercedes massapequa, Albert

I had a great experience at mercedes massapequa, Albert Salib is very nice honest person, he goes above and beyond and took his time getting me the car I was looking for,he is very respectful person and not pushy at all, the whole process was so amazing and easy going, if you looking for a new mercedes don't hesitate to go to Albert, can't thank him enough for everything Thank you Albert! Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I had the most amazing experience purchasing my first MB.

I had the most amazing experience purchasing my first MB. I was so fortunate to have Albert to guide me through the entire process. He made the process effortless, no drama no fuss. He treated me like I was family, like his little sister. He was so knowledgeable, honest, answered all of my questions. But most importantly, he was sooooo kind, funny, had a genuinely welcoming personality and a beautiful smile. He even called me the day after my purchase to follow up on how I was doing . Albert is one of a kind...a true gem.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Professional services, for the sake of customers.

Professional services, for the sake of customers. The problems raised can be solved. Finally, I bought my favorite car smoothly

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

This is 2nd car I have purchased through Amanda (3rd from

This is 2nd car I have purchased through Amanda (3rd from dealerhsip). Again Amanda's service was amazing. The dealership continues to be top notch. I forget his name, but even the tech person who helps setup the car & teach you its features, was amazing. Unusual ffrom my experience form other dealships, the finance person was very helpful and patient. Overall 5 stars.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I had the pleasure of working with Albert Salib.

I had the pleasure of working with Albert Salib. He was kind, trustworthy, and thoroughly explained the answers to my questions. He broke down the prices for each car for me so I could decide which car was best for me. I didn’t feel like I compromised anything at all. Thanks again Albert for your kindness and hospitality !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Ness was great and very friendly through out the process.

Ness was great and very friendly through out the process. I would definitely refer friends and family members.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Amazing all around service from beginning to end, Albert

Amazing all around service from beginning to end, Albert Salib was the absolute best! He worked with me and my husband, listen to our wants and needs. We both had different SUVs in mind and Albert showed us a SUV that wasn’t on our radar and it was the PERFECT SUV. As soon as we saw it I knew it was the one. He worked out all the details and made our dream vehicle fit in our budget. Thanks Albert!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
2 people out of 2 found this review helpful.