Reviews
Write a reviewMisrepresentation and Lied about Refund
Totally misrepresented a puchase of a 2019 Duramax in many ways; including hail damage, wear and tear on the interior, broken door handles. Now they will not give me all of my money back after promising to do so.
Misrepresentation and Lied about Refund
Totally misrepresented a puchase of a 2019 Duramax in many ways; including hail damage, wear and tear on the interior, broken door handles. Now they will not give me all of my money back after promising to do so.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
False advertising
After driving out to the middle of nowhere, they have many trucks but they are not accurately described on their ads. Three of the four trucks I drove out to see were not equipped the way they advertised. Also, it took them forever to find the trucks on their very disorganized lot. Overall, a very bad experience
False advertising
After driving out to the middle of nowhere, they have many trucks but they are not accurately described on their ads. Three of the four trucks I drove out to see were not equipped the way they advertised. Also, it took them forever to find the trucks on their very disorganized lot. Overall, a very bad experience
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities 2.0
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
ACCOUNTANT
I PURCHASE A CAR FROM LYNN AND SHEWAS THE BEST SHE WAS VERY PROFESSIONAL AND ATTENTIVE TO ALL MY BUYING NEEDS WILL TELL ALL OF MY FAILY AND FRIED ABOUT HER SHE TOOK GREAT CARE OF MY THANKS LYNN
ACCOUNTANT
I PURCHASE A CAR FROM LYNN AND SHEWAS THE BEST SHE WAS VERY PROFESSIONAL AND ATTENTIVE TO ALL MY BUYING NEEDS WILL TELL ALL OF MY FAILY AND FRIED ABOUT HER SHE TOOK GREAT CARE OF MY THANKS LYNN
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Amazing!
AMAZING! I have to hand it to Travis #1! David a close second and Brain right there with them both! These guys took amazing care of me. I bought the truck "as is" and ended up having a few issues right after purchase... These guys took care of everything! Not only did they fix my issues, but went above and beyond their own work hours and duties. They replaced minor things for me like the cup-holders, wipers, floor mats, fuel filter, and even a brake switch to get the cruise control working for me, all at no cost to me. On top of that, they gave me a "loaner" vehicle to use while they made sure everything was up to par before bringing mine back with a full tank! These guys provided the absolute best, albeit most interesting, car buying experience ever. Also, it was the shortest time ever dealing with paperwork in my life! AMAZING I TELL YOU!
Amazing!
AMAZING! I have to hand it to Travis #1! David a close second and Brain right there with them both! These guys took amazing care of me. I bought the truck "as is" and ended up having a few issues right after purchase... These guys took care of everything! Not only did they fix my issues, but went above and beyond their own work hours and duties. They replaced minor things for me like the cup-holders, wipers, floor mats, fuel filter, and even a brake switch to get the cruise control working for me, all at no cost to me. On top of that, they gave me a "loaner" vehicle to use while they made sure everything was up to par before bringing mine back with a full tank! These guys provided the absolute best, albeit most interesting, car buying experience ever. Also, it was the shortest time ever dealing with paperwork in my life! AMAZING I TELL YOU!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Incredible Integrity and Honesty
In my life I have never had as great an experience with a car dealer than I had with Brian Churchill at North Texas Direct. You will not find a more Honest and caring dealer in the North Texas area, let alone Texas. Brian really cares about what you want and will do whatever it takes to get you the vehicle you are looking for. I bought a 2004 F350 and it had developed a little problem abput a month after getting it. I brought it back to Brian, and without hesitation he got on it and fixed the problem. This man has incredible integrity. I will not trade with Any other dealer ever again. Brian is the man, and you would do wisely to visit him and North Texas Direct. Thanks Again Brian!
Incredible Integrity and Honesty
In my life I have never had as great an experience with a car dealer than I had with Brian Churchill at North Texas Direct. You will not find a more Honest and caring dealer in the North Texas area, let alone Texas. Brian really cares about what you want and will do whatever it takes to get you the vehicle you are looking for. I bought a 2004 F350 and it had developed a little problem abput a month after getting it. I brought it back to Brian, and without hesitation he got on it and fixed the problem. This man has incredible integrity. I will not trade with Any other dealer ever again. Brian is the man, and you would do wisely to visit him and North Texas Direct. Thanks Again Brian!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Bought a used 2012 Acura TL
I bought an 2012 Acura TL last Friday. Two days ago my Check Charging System light went on. It was only 5 days since I bought the car and this issue happened. I was assured that the car was thoroughly inspected. Since I traveled from San Angelo to buy the car I trusted that the car was inspected. I was hoping I wouldn't have trouble with the car until I can take it to El Paso next week to Acura dealer to check it out. I would never buy a car or recommend anyone to buy a car from these people.
Bought a used 2012 Acura TL
I bought an 2012 Acura TL last Friday. Two days ago my Check Charging System light went on. It was only 5 days since I bought the car and this issue happened. I was assured that the car was thoroughly inspected. Since I traveled from San Angelo to buy the car I trusted that the car was inspected. I was hoping I wouldn't have trouble with the car until I can take it to El Paso next week to Acura dealer to check it out. I would never buy a car or recommend anyone to buy a car from these people.
- Customer service 1.0
- Buying process 3.0
- Quality of repair 1.0
- Overall facilities 3.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Awesome people to work with great vehicles!!!
I just purchased a 2006 F350 with the 6.0 powerstroke diesel this truck was better than what i had expected to show up and see it was everything they said it was i flew down from ohio to pick the truck up and drove it back 1250 miles home without the truck missing a beat i will be a repeat customer for sure!!!! Very organized and took care of me and had all paperwork in order and ready to go! Scott as well as everyone else i talked to at north texas direct was wonderful to deal with do not hesitate to buy from them!!!!!
Awesome people to work with great vehicles!!!
I just purchased a 2006 F350 with the 6.0 powerstroke diesel this truck was better than what i had expected to show up and see it was everything they said it was i flew down from ohio to pick the truck up and drove it back 1250 miles home without the truck missing a beat i will be a repeat customer for sure!!!! Very organized and took care of me and had all paperwork in order and ready to go! Scott as well as everyone else i talked to at north texas direct was wonderful to deal with do not hesitate to buy from them!!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Easy Transaction, Good Value, Will Work with again
I looked around online for the best prices on a Duramax, and found what I was looking for at TXCars.net. I called them and reached Spencer. He answered my questions honestly, and made it easy for me to start the process of buying. I even used their finance form to get the vehicle locked down and purchased quickly before anyone else could. He helped handle every part of the process, and it went very smoothly and extremely quickly. Once I arrive to review it and pick it up, Spencer let me check it out with zero pressure and let me look at other options on the lot as well. I ended up staying with my original choice and couldn't be happier. Even though it was an older work truck, everything checked out on it to be better than my expectations. I'll definitely fly down to TX from GA again for my next truck, and will work with Spencer again.
Easy Transaction, Good Value, Will Work with again
I looked around online for the best prices on a Duramax, and found what I was looking for at TXCars.net. I called them and reached Spencer. He answered my questions honestly, and made it easy for me to start the process of buying. I even used their finance form to get the vehicle locked down and purchased quickly before anyone else could. He helped handle every part of the process, and it went very smoothly and extremely quickly. Once I arrive to review it and pick it up, Spencer let me check it out with zero pressure and let me look at other options on the lot as well. I ended up staying with my original choice and couldn't be happier. Even though it was an older work truck, everything checked out on it to be better than my expectations. I'll definitely fly down to TX from GA again for my next truck, and will work with Spencer again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
sales
Scott was great and is very helpful to know we had Nishu with my title he still help me get it taken care of
sales
Scott was great and is very helpful to know we had Nishu with my title he still help me get it taken care of
- Customer service 5.0
- Buying process 5.0
- Quality of repair 3.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
5 star company
My wife found out on 10/24/2016 that after 15 months battling breast cancer that she is a survivor. I gave her the choice to either go on a vacation of her choice or the car that she always wanted. She choose the car. I found the car at a GREAT price at Texas Direct and Brian worked out the cost and details with me to make her dream come through. I bought her a 2002 WS6 Trans Am. I few down from Iowa and picked up the car and the car drove 11 hours like a dream. My wife is soooooooo happy. It was a pleasure doing business with Brian and Texas Direct. I would recommend Texas Direct to anybody. Definitely a 5 STAR dealer in my book.
5 star company
My wife found out on 10/24/2016 that after 15 months battling breast cancer that she is a survivor. I gave her the choice to either go on a vacation of her choice or the car that she always wanted. She choose the car. I found the car at a GREAT price at Texas Direct and Brian worked out the cost and details with me to make her dream come through. I bought her a 2002 WS6 Trans Am. I few down from Iowa and picked up the car and the car drove 11 hours like a dream. My wife is soooooooo happy. It was a pleasure doing business with Brian and Texas Direct. I would recommend Texas Direct to anybody. Definitely a 5 STAR dealer in my book.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase