Ira Toyota of Manchester

Not only was buying the car from Dave a positive expert,but the follow up also with Ernesto in Service was professional, too! Thanks!

I absolutely will not be bringing my car back to this dealership for service, nor would I purchase another one from them. My car had less than 7k miles on it when I brought it in for an issue with the AC. They told me it wasn’t covered. When I submitted less than positive feedback both on Google and through their post-service follow up I received an email from Matt Cena, the service manager, asking to make it right. I replied several times with a suggestion of how to fix the relationship and radio silence. Oh and did I mention it took me half an hour waiting just to simply dop the car off for my appointment? Disgusting way to treat people.

Every time I get my car serviced there I end up with a big bill. Today they broke the sensor when changing my tire which cost 369.00 I have only 60000 miles and just wanted a tuneup and snow tires removed. If the sensor had been broken before the car electronics would have notified me. I will not go there again I get ripped off every time

Bought a brand new 4runner from Moe at ira , he was wonderful .. sadly totaled it 4 months later . So today I went back with Moe again . And bought a replacement . It was fast Experience . He was great once again. Overall awesome experience .

Won’t return here after years of bad experiences. Why do I keep going back? I suppose I’m a glutton for punishment. From sales people who know far too little about the vehicles (new Toyotas and other used brands for sale) to sales managers who strong arm and basically patronize you during negotiation, to the wait to see the finance manager that without fail takes a at least of an hour to even get into their office every single time (of the 4 times this has happened to me I have heard they ‘suddenly got very busy’ from 4 different sales managers), the entire process at Ira Toyota is a nightmare. I could not be happier to be out of my Toyota lease and to never have to return here again. The are much more competent dealerships (including Toyota dealerships) in the area that I would highly recommend above this place. Do yourself a favor and work with literally any other dealer in the Manchester or Nashua area.

Great experience they even washed my car how awesome is that!!! Sasha was very friendly and helpful and helped get my car in and out as fast as possible.

Outstanding service from meet and greet to pick up. Excellent communication through the day and saw they care about what is best for the customer

The service department is great! Very thorough on their explanations and never pushy to get other services done. Very friendly and professional. I highly recommend bringing your Toyota here for service. I have been bringing my Toyota here for service for a long time, and I always leave satisfied!

This was a breath of fresh air. Trying to trade in 2 used cars and have them paid off was something that I didn’t expect. Having the beyond perfect vehicle for us that fit into our price range was another unexpected thing. Every person that we ran into was so kind. Always very responsive to my questions in the time leading up to the purchase. They even stayed open just for us over an hour past closing just so that we could finish the deal! Thank you all so much for such a great experience!

The day that they need sell the car they treat you awesome… after that is awful. I buy from Massachusetts and the first questions that I ask was about the registration process for Massachusetts they Said that everything will be set for the registration with my passport, this was a Sunday. They call me on Monday and let me know that without a state ID they can’t do the registration. I get the state ID Tuesday morning and I start call from Tuesday to Friday to let them know that I have my ID until Friday probably I don’t go to have the car from one week more and next month I need to do the first payment and I being paying for the car insurance without using the car. Of course I’m super mad 😡. I buy the car on the 1/10 and i don’t have the car yet. Due to my review in Google, Manager write his email and email him and nothing. They didn’t answer my phone calls either. I send my ID but they don’t rush the process.