Reviews
I had a pleasure working with Mo, He was very easy to
I had a pleasure working with Mo, He was very easy to work with and got me through the process easily and quickly.
I had a pleasure working with Mo, He was very easy to
I had a pleasure working with Mo, He was very easy to work with and got me through the process easily and quickly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The staff at Ira Toyota Manchester are courteous and
The staff at Ira Toyota Manchester are courteous and professional. They also listen to my concerns which means a lot to me.
The staff at Ira Toyota Manchester are courteous and
The staff at Ira Toyota Manchester are courteous and professional. They also listen to my concerns which means a lot to me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Went for state inspection and tire rotation.
Went for state inspection and tire rotation. Was there 3 hours waiting with no update.
Went for state inspection and tire rotation.
Went for state inspection and tire rotation. Was there 3 hours waiting with no update.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Our salesperson Adam was very helpful with the purchase
Our salesperson Adam was very helpful with the purchase of our new car. He took the time to talk with us and answer all our questions. We never felt rushed. We told him how much of a down payment we were thinking of, the loan term and the monthly payment we were aiming for. There were several items we asked him to remove and he did along with updating the prices & terms. I inquired multiple times if the original warranty carried over. We bought a 2024 with 5100 miles. And we were reassured the 7yr/100,000 mile warranty carried over. It was a long 2 hours but we were treated very respectfully. 10/10 working with Adam. Next we were sent to Rob in the finance department. From there it was all down hill. We ended up putting a $10,000 downpayment down and our 5 yr loan turned into a 6 yrs. We could’ve put less down but with a $500 payment for 7 years??? And our warranty that carried over turned into a 10yr/100,000 miles and the maintenance plan was now for 5 years - adding an extra $6,000. This is the part where you sign here sign there etc. All at a record pace. We left with our heads spinning not know what happened from Adam to Rob. I haven’t even had time to enjoy my new car. This has been a very disappointing experience. I’ve been a loyal customer at this dealership for 26 years.
Our salesperson Adam was very helpful with the purchase
Our salesperson Adam was very helpful with the purchase of our new car. He took the time to talk with us and answer all our questions. We never felt rushed. We told him how much of a down payment we were thinking of, the loan term and the monthly payment we were aiming for. There were several items we asked him to remove and he did along with updating the prices & terms. I inquired multiple times if the original warranty carried over. We bought a 2024 with 5100 miles. And we were reassured the 7yr/100,000 mile warranty carried over. It was a long 2 hours but we were treated very respectfully. 10/10 working with Adam. Next we were sent to Rob in the finance department. From there it was all down hill. We ended up putting a $10,000 downpayment down and our 5 yr loan turned into a 6 yrs. We could’ve put less down but with a $500 payment for 7 years??? And our warranty that carried over turned into a 10yr/100,000 miles and the maintenance plan was now for 5 years - adding an extra $6,000. This is the part where you sign here sign there etc. All at a record pace. We left with our heads spinning not know what happened from Adam to Rob. I haven’t even had time to enjoy my new car. This has been a very disappointing experience. I’ve been a loyal customer at this dealership for 26 years.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
Rommel did a great job in making this car purchase fast
Rommel did a great job in making this car purchase fast and easy,he even delived the car to my house.
Rommel did a great job in making this car purchase fast
Rommel did a great job in making this car purchase fast and easy,he even delived the car to my house.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great experience.
Great experience. The whole team was really good. Came to reasonable terms for a used Tacoma. Worked with Steven Lopez and he was great the whole way.
Great experience.
Great experience. The whole team was really good. Came to reasonable terms for a used Tacoma. Worked with Steven Lopez and he was great the whole way.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!
My sincere appreciation for the exceptional service we
My sincere appreciation for the exceptional service we received from Nick Keifer during out recent car purchase. Nick was incredibly helpful and knowledgeable throughout the entire process. His patience and understanding were truly commendable, especially when we were indecisive. He answered all of our questions patiently, helped us find the perfect car to fit our needs and budget, and made the paperwork process quick and easy. His friendliness and professionalism made the experience truly enjoyable. We would highly recommend Nick to anyone looking to purchase a car. He is a true asset to the dealership. Thank you again for the excellent service.
My sincere appreciation for the exceptional service we
My sincere appreciation for the exceptional service we received from Nick Keifer during out recent car purchase. Nick was incredibly helpful and knowledgeable throughout the entire process. His patience and understanding were truly commendable, especially when we were indecisive. He answered all of our questions patiently, helped us find the perfect car to fit our needs and budget, and made the paperwork process quick and easy. His friendliness and professionalism made the experience truly enjoyable. We would highly recommend Nick to anyone looking to purchase a car. He is a true asset to the dealership. Thank you again for the excellent service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Ira Toyota of Manchester was very welcoming the minute I
Ira Toyota of Manchester was very welcoming the minute I stepped in the door and the purchase of my new vehicle went smoothly.
Ira Toyota of Manchester was very welcoming the minute I
Ira Toyota of Manchester was very welcoming the minute I stepped in the door and the purchase of my new vehicle went smoothly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Kharris, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!
They have always been pleasant & curtious including the
They have always been pleasant & curtious including the service technicians. Always making sure the car is serviced correctly & prompt.
They have always been pleasant & curtious including the
They have always been pleasant & curtious including the service technicians. Always making sure the car is serviced correctly & prompt.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Excellent service and explanation of the work and future
Excellent service and explanation of the work and future work was very helpful. Will be coming back soon.
Excellent service and explanation of the work and future
Excellent service and explanation of the work and future work was very helpful. Will be coming back soon.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi Ann, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!