Ira Toyota of Manchester

4.6 out of 5 4.6
Rectangle 48
Sales 11:00 AM - 5:00 PM
Service Closed

Ira Toyota of Manchester Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

11:00 AM - 5:00 PM

Service

Monday

7:00 AM - 7:00 PM

Tuesday

7:00 AM - 7:00 PM

Wednesday

7:00 AM - 7:00 PM

Thursday

7:00 AM - 7:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

7:00 AM - 6:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since February 2006

Ira Toyota of Manchester is located at 33 Auto Center Road in Manchester, New Hampshire. Our facility is State-of-the-A

...

rt and our staff is Certified to serve you better! We offer the best selection of your favorite New Toyota models as well as a vast Pre-owned and Certified Toyota inventory. Allow us to give you VIP treatment when you contact us before you arrive. We will have your vehicle of interest ready and waiting for you to test drive it! We look forward to serving you!

"Integrity, Transparency, Professionalism and Teamwork are our core values!"

Service

Tire Rotation

$24.95

Oil, Filter Change

$29.95

Wheel Balance

$87.44

New Brake Pads/Shoes (Front)

$390

RepairPal Certified
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Requirements

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.6 out of 5 4.6
261 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 1.0 out of 5
    December 4, 2019

    How could Ira Toyota of Manchester Improve? That's a great question. How about not selling a lemon to a 19 year old girl who is buying her first vehicle?... I bought a used Ford Edge from Ira back in October. After less than 3 days, I began experiencing issues with the traction control on the vehicle. It was an intermittent issue that finally got bad enough that I had to bring it into the shop after having it for only 3 weeks. In addition to the traction control problems, the radio and backup camera would shut off for no reason at all. After having it in the shop for a day, IRA said they couldn't find any issues with it and sent me home with an unrepaired vehicle. On my way home from the dealership my car refused to go above 30 mph with smoke pouring out from underneath it. Rather than offering to tow the vehicle back to the dealership, they had me tow it to a Ford dealership using my insurance!!! Once the Ford dealer diagnosed the problem, (I was driving with the front and rear driver's side breaks engaged because the brake booster had gone!) I had to wait another 4 days for IRA to authorize the repairs and pay for it. Of course the Ford dealership found other safety issues with it that IRA offered to replace for free. Something that should have been found when they took delivery of the vehicle prior to them selling it to me. It then took another two days for IRA to pick up the vehicle from the Ford dealership and take it to their place to complete the other repairs....where it sat for 5 days. During this period of time I had told them multiple times that the radio, which also controls the heat, was dying for no reason at all at random times. It would just shut off and not come back on. Their response was that it wasn't really a safety issue and they weren't responsible for fixing it, even if it was still within the 30 day purchase window. This problem continues to do this day. The heat will blast and the radio will freeze and I can't do anything about it. I am now looking down the barrel at a $1000 repair bill on a vehicle I have owned for less than 2 months. To say this has destroyed my faith in car dealers at such a young age is an understatement. My parents had both purchased vehicles from IRA in the past but no more. I would never buy from them again. I wish I had gone with my gut instinct and purchased the other Ford Edge that I was considering, but Cleiton Silva had me so convinced that "this vehicle was exactly what you want and you will have this for a long time as we will stand behind it" (his words) that I was fooled into buying this. When things went ugly, Cleiton completely washed his hands of the issue and dumped it in the lap of the used car manager Brian Lee. Brian did his best to resolve the issue and was excellent at communicating with my father, but I knew his hands were tied by those above him such as GM Andy Ham(who my father left a voicemail for and never heard back from) who would not authorize a costly repair even though it was the right thing to do. I will NEVER buy from IRA Toyota again and if you are reading this, I suggest you stay away from them as well. They only do the minimum and won't go above and beyond to protect your investment or serve the customer. Lesson learned!

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    We're sorry that after further attempts to resolve your concerns that we were unable to meet your expectations. If there is ever anything we can do fo...r you in the future, we hope you'll give us the opportunity to earn your business back.

  • 5.0 out of 5
    December 3, 2019

    First time I went there I had Brandon excellent customer service but I somehow lost the email to do a review five stars to Brandon My second time there... for a state inspection I had Michael excellent customer service And thank you keep up the good work

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you Jacqueline for your kind words about Brandon! We are very happy to hear that we were able to provide you with an enjoyable experience!

  • May 12, 2018

    Have been to Ira a few times for new vehicles. They are always wonderful and efficient and alway treat us well! They have free burgers and hotdogs on... Saturdays which helped in making our decision on full stomachs! Will go back there each and every time. If you are looking for a car try IRA first. You won’t need a second place l.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are very happy to hear that we were able to provide you with an enjoyable experience and we are glad you enjoyed our burgers and hot dogs. We thank... you for your business and look forward to your next visit!

  • 5.0 out of 5
    December 2, 2019

    I am now on my third lease with Ira Toyota. Everyone is very professional, attentive to specific needs. Danny Levesque was first rate. I think these... guys are Winners!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you William for your kind words! We thank you for your continued business and look forward to your next visit!

  • 4.0 out of 5
    December 1, 2019

    Great service, service adviser Jen Gorman listened to what I needed and made sure I got it, even though the service dept was slammed with work that day.... Work was done right and in the time estimated to take.

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    Does recommend this dealer
    Came in for service or repair
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    Dealer Response

    Thank you for your kind words for our staff, we appreciate it!

  • 5.0 out of 5
    November 30, 2019

    Jason is an excellent Toyota employee. Check in was efficient and friendly. Even though it was extremely busy, my car was processed in a timely manner.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for your kind words for our staff, we appreciate it!

  • 5.0 out of 5
    November 29, 2019

    I went for service at a very busy time but still had excellent service. I t was the day after Thanksgiving , but still got my car back in the amount of... time promised.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you for your kind words! We are thrilled that you had a pleasant service visit!

  • 5.0 out of 5
    November 27, 2019

    Brandon was very attentive and courteous today. In fact I‘ve had the same experience with all the team. Totally satisfied...Keep it up guys! Totally... recommend this place.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you Andres for your kind words about Brandon! We are very happy to hear that we were able to provide you with an enjoyable experience!

  • 5.0 out of 5
    November 27, 2019

    Sales rep Danny Levesque was great again. Very professional and knowledgeable. He displays great customer service for Toyota. He is experienced with... a great attitude.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you Kevin for your kind words! We thank you for your business and look forward to your next visit!

  • 5.0 out of 5
    November 25, 2019

    Jared Garfield, very knowledgable, answered everything question and concern with care to ensure I understood each facet of the process when my extended... mileage service plan cycle closes. 10/10

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Ryan for your kind words about Jared! We thank you for your business and look forward to your next visit!

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