Reviews
My adviser was Matthew Cena and his guys working on my
My adviser was Matthew Cena and his guys working on my car were very nice to me. They did a great job.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Eileen, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
I was there for 2 hrs.
I was there for 2 hrs. for a 10k service. They never texted to tell me my car was done. When I went to ask, it was complete, however the paperwork was put on the wrong desk, so the service writer didn’t know it was ready. I have no idea how long I would have sat there if I hadn’t checked. I got an “oops, sorry” and sent on my way.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
We apologize for any miscommunication. We are always looking to improve our wait times. Please feel free to reach out at the information provided below if you would like to discuss further. John McCarthy General Manager Ira Toyota of Manchester jmccarthy@Group1Auto.com
They are always super helpful and always find the exact
They are always super helpful and always find the exact fit for the perfect car!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Everyone from sales to service are extremely professional
Everyone from sales to service are extremely professional and take the extra time to make it an exceptional experience. I would highly recommend the ra team to anyone shopping for a vehicle
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, your wonderful feedback and rating mean a lot to us. Thanks again for the recommendation, and have an amazing day!
This could not have gone better.
This could not have gone better. Ira wanted to earn our business and did. Consultative and professional. Fair pricing. Nice people. No pressure. Team effort.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Sean, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
Always excellent all around.
Always excellent all around. Rommel is a great salesman and easy to work with , Ricky Despres is the best in the business!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy you found our staff to be so supportive during your experience here at Ira Toyota of Manchester. Please don't hesitate to reach out if there's anything additional we can do for you.
What a great experience.
What a great experience. This dealership doesn't mess around. Good price, fantastic customer support. They listen and provide info based on what we are looking for. 3rd car in 1 1/2 years (we keep upgrading)!!!!. I will continue going back. Working with Rommel Bradburn is definitely the best. I would highly recommend asking for him. Supper easy to talk with and communicates very well.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Michael, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Dave Lelesi was awesome as sure.
Dave Lelesi was awesome as sure. He found what I was looking for and got me a great price. Thank you!!! I was looking for a certain RAV4 and Dave found it.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Service at Ira Toyota is thorough, comprehensive and very
Service at Ira Toyota is thorough, comprehensive and very clearly concerned with the driver/passengers. Michael handles service appointments so very well - he seems to think of everything! Upon leaving my service appointment, I appreciate feeling safe and confident that my 2023 Camry will get the best mileage it can due to great care!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
The service manager Angelina, I believe was her name was
The service manager Angelina, I believe was her name was very thorough knowledgeable and helped me get my service done. I asked a gentleman named Cleveland to assist me with my GPS that I was on sure of how to navigate. He spent a good half hour helping me and I greatly appreciated it. I cannot say enough about that gentleman and his work ethic.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.