Reviews
Nice people.
Nice people. Nice place to do business. Have leased a number of vehicles over the years. Always had good experiences.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!
Excellent customer service, nice attention, nice wait
Excellent customer service, nice attention, nice wait room, I like all environments, my first service en that’s place definitely be back, thanks
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Andrew, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
Danielle was awesome.
Danielle was awesome. When the recommended service was going to require longer than expected she set up a rental car for me. Repairs were completed on the new timeline and at the quoted rate.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we're happy to hear you had such a positive experience with Danielle! We hope you have a great day!
This place claims to be a no haggle dealership but then
This place claims to be a no haggle dealership but then tries to charge you for these ridiculous fees. $500 to fill your tires with nitrogen, $600 for a geo-tag, $175 registration fee. Then they tried to low-ball us on our trade-in claiming that the brakes on our trade-in were rusty. It was all B.S. and we called their bluff so they eventually removed these charges as we held firm and we eventually got a good price on a car. They definitely try to take advantage of people who are not savvy car buyers.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for your review. Glad you got a good deal and a great vehicle. Thank you for your business. John McCarthy General Manager
The salesman Nick was excellent and very knowledgeable.
The salesman Nick was excellent and very knowledgeable. I would go to him again and let my family and friends know how excellent he was
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Robert, we're happy you found Nick to be so supportive during your experience here at Ira Toyota of Manchester. Please let us know if there is anything else we can do for you; we are more than happy to help!
Easy, fast and very friendly.
Easy, fast and very friendly. Service was completed before I knew it all while I got to sit back relax while drinking a good cup of coffee.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Went for my 5,000 mile maintenance check.
Went for my 5,000 mile maintenance check. Everything and everyone was great from the minute I arrived till I left. I have no complains
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we are delighted we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Thanks for your great services.
Thanks for your great services. We are going to go next week to fix follow rescomendations.appreciate your time and services. Toyota us a great car and give us an quality , the employees in the store we?re helping and well prepared to explain all details about our car. We visit many dealers but your was the all around the best.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Orlando, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.
Prompt proficient professional pleasant characters no
Prompt proficient professional pleasant characters no hassles community oriented and non agressive. Inviting communication. Sought to build a strong loyalty with toyota
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!
It?
It?s just way too slow. I moved to Manchester. I?m originally from Haverhill and it?s just way too slow. I?m not used to sitting in three and four hours at a time to wait on oil change and rotation of tires. This is not the first time that happened to me happened to me I sat at three hours and I decided to get up and go get my vehicle and leave and I went into. Jaffarian they?re quicker they keep you on point and let you know exactly what?s going on with your car immediately not two hours in. Their pace is not for everyone.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your review! Looks like we failed you on your visit. I am unable to find your contact info based on the data provided. Can you contact me directly so I can try to make this up to you? John McCarthy General Manager jmccarthy@Group1Auto.com