Reviews
They can be trusted
went in for my 80k service. John came back to me in less time than they had said to tell me they had found some minor other issues and did I want them done as well. Unlike my former dealership, I have NEVER worried about being tickled and died by Ira Toyota when I bring in my care. The extra work was also done in less time than they had anticipated. Its truly great to be able to trust them
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Fast and Easy
Fast and easy...just the way I like it. Yes, it was just a state inspection but you're off to a good start. Let's hope you keep it that way. Love the fact that I can come in as early as 7:00AM. That way the rest of the day is mine.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Recent Service
Jenny was my service advisor and she helped me get a good deal on a new set of tires. She also arranged for service on an air bag recall as well as getting my annual inspection. She arranged for a shuttle for me andbthe work was completed ahead of schedule. The final cost was a bit lower than the estimate too. I've been a long time customer and will continue to get my service at Ira.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent service
Excellent service. Jenny-Lynn Loring is a very polite and efficient customer representative. I will continue to use IRA Toyota for maintenance for my vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
job well done
sensors needed to be replaced on my 2004 Camry and the service dept did the job within a tow hour time frame which was appreciated.as I had a doctor's appointment shortly thereafter. I am not associated with any other dealership or service center
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
2019 Tundra Purchase
Great experience. Salesman Kevin McAllister was friendly and extremely helpful with the purchase. Would definitely purchase another vehicle from Kevin. I wish we could have come to terms on my trade-in.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service
I consistently bring my 2010 Rav 4 to Ira Toyota and have very good service. They keep me me updated by email or phone. I feel confident my car will have a thorough and high quality service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service & Repair
Brought car in for 30k miles service, state inspection, outside mirror repair and bumper repair. Due to parts required I had to return next two day to get repairs completed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent
We were treated wonderfully and my wife had a great experience with the service dept when getting her state inspection along with learning about all the bells and whistles of her new car
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
came in for inspection and oil change
service was fine and waiting was comfortable, clean and quiet for my reading purposes coffee and snack items enjoyed. that's all I am going to say.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair