Reviews
2nd lease
Kevin Maclean is awesome. My 2nd lease for a RAV4 and will go thru Ira for a 3rd time. Everyone at IRA TOYOTA Is great! Thank you
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent
The service department was excellent. Was promptly the best experience I have had to do with the service department. Advisor promptly Met me you took my car in show me the service waiting area then came and got me when my car was done awesome
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Always fantastic service!
We appreciate your knowledge, care and friendliness. You always give good service and advice as needed.. I appreciate the ride to work when needed. I trust that you tell me the truth about what service is needed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great customer service !
Jim in service was very knowledgeable. He took his time to explain what was done to the vehicle and addressed my daughter as it was her car . Very impressive
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Loving my RAV4
Awesome job getting me into a new RAV4 would definitely recommend this dealership to anyone looking for a great deal and great service. Every one was so friendly and accommodating.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Good experience
I had to wait awhile to be seen but other than that, received Ira’a typical excellent service. James Page was an awesome service advisor.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Stressful issue resolved
I had to re-register my vehicle (first time for me) since my divorce. Had to get a new registration and plates. I had had inspection done on 9/11/18 at Ira. The month for inspection at the 9/11 date was 9/19 on sticker. Now I needed it changed to 3/19. I was able to get my issue corrected that afternoon even though I did not have an appointment. I had made two trips to City Hall for the registration. I was quite stressed out. I was so glad that I was able to get everything straightened out that same day. I have gone through so much since January 2018 and I have to say I was extremely grateful for the service time that was given to me to get everything resolved. Thanks Ira for doing a great job!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
exceptional as always
There are 2 reasons that I have remained with Toyota for years: the quality of the vehicles & the exceptional service department, Keep up the great work!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
23 years strong
I have been buying Toyota’s for over 23 years and the quality remains the same. I now own 3 Toyota’s and I can’t see buying anything else. I had a Camry for 13 years, an Avalon for 12 years(still own), a Tacoma for 6 years(still own) and now a Rav 4. What is truly remarkable is that the negotiation on the price took about 15-20 minutes and I am always satisfied with the end result. Plus, a loyalty rebate from Toyota was an added and unexpected bonus.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Quick and easy
I have only used Ira Toyota twice so far; primarily due to my wife's experience with them regarding her Tundra. It was awesome. We have both switched from another dealership as a result. Keep it up Ira and you will have two loyal customers.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair