Reviews
After waiting 2 hours for my scheduled appointment, I
After waiting 2 hours for my scheduled appointment, I requested an update. Only then did they move my car to the service area. They only attended to it for 15 minutes. 5th attempt to get fabric product that was to be in the car at purchase. Still undelivered Very disappointed
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
sanctum_cupcake.0m, I’m sorry for the inconvenience you faced regarding the extended wait time in service, and the issue with the fabric product. To assist you further, could you kindly reach out to me? It seems I couldn’t locate your name in our database with the name provided here, so I would greatly appreciate it if you could get in touch with me using the email address provided below. Your cooperation will help us resolve this issue promptly. Thank you. John McCarthy General Manager jmccarthy@Group1Auto.com
Muamer was extremely helpful and kind.
Muamer was extremely helpful and kind. He worked with us closely to get us a suitable car. Went above and beyond to make sure we were happy with the choice Made the whole process as smooth and easy as possible Easily best dealership experience I have ever had.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Abdullah, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Toyota of Manchester! Please let us know if there is anything else we can do for you; we are more than happy to help!
Best Toyota Dealer in new Hampshire, 100% recommended,
Best Toyota Dealer in new Hampshire, 100% recommended, they're flexible with prices and offers the best trading value
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Olber, we appreciate your positive review about your recent experience with us! Thanks for the recommendation, and have an amazing day!
Clean, well organized with the salesman being very
Clean, well organized with the salesman being very friendly. He answered our questions and was very patient with all of our texts.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for taking the time to leave a review for us at Ira Toyota of Manchester. We're happy we could meet your expectations! Until the next time we meet, take care!
Did the work in a timely manner polite professional all
Did the work in a timely manner polite professional all the way through from the appointment to the pickup
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.
Salesman Jason Bailey was simply amazing.
Salesman Jason Bailey was simply amazing. He was down to earth and very personable. Advocated on your behalf for a great deal. Went above expectations. Great offer for our trade. Treated us like friends. Constant updates. If you go Ira Toyota in Manchester NH you got to see Jason.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we're happy you found our staff to be so supportive during your experience here at Ira Toyota of Manchester. Please let us know if there is anything else we can do for you; we are more than happy to help!
Good communication throughout.
Good communication throughout. Upfront estimates. John was great to work with as a service advisor.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Excellent service,….
Excellent service,….prompt, courteous, professional, engaging, and friendly. Comfortable waiting room, thanks for the TV.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Everyone there was very polite and made sure we were
Everyone there was very polite and made sure we were taken care of. From the sales department to the service department to the loan department, everyone at I Toyota of Manchester when above and beyond.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
The salesman was great.
The salesman was great. Not pushy and willing to work with me. Gave me a fair price on a great truck!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!