Reviews
Very professional, courteous, and friendly.
Very professional, courteous, and friendly. I would recommend them to any one. A good resource.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!
Mo was awesome, super helpful.
Mo was awesome, super helpful. Timely, professional, responsive and enjoyable to work with. Highly recommend.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your positive experience with Mo! We're glad to hear that they provided you with excellent service and were a pleasure to work with. We're here to help and ensure your satisfaction with our services.
I wasn't' t looking forward to the "process' of buying a
I wasn't' t looking forward to the "process' of buying a new car. They have by far the best selection of available cars, and was treated with patience in the decision process. However once the deal was done, a switch flipped and I felt very rushed and dismissed in some of my questions and concerns.
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- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a new car
Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.
Thank you for your business and review! Please contact me directly as the review doesn’t let me know who you are. I’d love to help out! John McCarthy, General Manager jmccarthy@Group1Auto.com
I thought the service was excellent!
I thought the service was excellent! My particular advisor was very, prompt, attentive, courteous, friendly, and informative. I also like the video that you guys present after the service is completed, along with a basic rundown/itemization of the services. It helps a lot, in All honesty, letting me know that I’m doing well in taking care of my car. That is to say, it makes me feel good when the car is in good shape. Give me a little bit of a sense of pride Know that the car is in good shape, and why that is the case the case, And your serve e Staff obviously makes effort to explain all of that. So,, thanks again! It may take a bit longer than the 15 – minute quick service stations We have these days, but it is worth it! You guys don’t cut corners. Regards, David K.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're thrilled to hear about your excellent service experience, David! Providing prompt, attentive, courteous, and informative service is our top priority, and we're glad to hear that your advisor met and exceeded your expectations. We're also pleased that you find our post-service video and itemized rundown helpful in understanding your car's condition and maintenance. Your satisfaction and peace of mind are important to us, and we're proud to hear that you feel confident in the care your car receives with us. We truly appreciate your kind words and your trust in our service team. Thank you for choosing us, and we look forward to serving you again in the future!
Brandon Rodriguez was the most unprofessional person I
Brandon Rodriguez was the most unprofessional person I haver ever had the displeasure of meeting! He is rude disrespectful and down right inconsiderate. I will never buy another car from ira Toyota of Manchester nh!!
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for your feedback. Rest assured that we will look into your concerns and get back to you as soon as possible. Thank you for your patience and understanding.
Good service, timely, delivery as expected, word, word,
Good service, timely, delivery as expected, word, word, word, word, word, word, word, word, word
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are thrilled to hear that you had a good experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
Great service.
Great service. Looking for a used Tacoma with the extras and was able to get it all done same day. Truck wasn’t even on the lot yet recent trade in. Test drove. They cleaned took my trade with reasonable offer and I was out the door
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
That's fantastic to hear about your efficient and positive experience! We're glad to know that you found the used Tacoma with the extras you were looking for and that the entire process, from test driving to finalizing the deal, was completed seamlessly on the same day. We appreciate your business and hope you enjoy your new Tacoma!
Easy to buy
Dave L was great. He had me in a new car super quick with no issues. Everyone I interacted with was very pleasant and helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're thrilled to hear that Dave provided you with excellent service and got you into a new car quickly and seamlessly. Your positive interactions with our team are greatly appreciated. Thank you for choosing us, and we look forward to serving you in the future!
Speedy, friendly service
My car was due for its 15k service and it was nice to have an IRA rep reach out to set it up. The service tech was very friendly and I was even provided a video text showing the inspection.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We appreciate your positive feedback! It's great to hear that our team at Ira Toyota of Manchester reached out to schedule your 15k service and that the service tech was friendly. The video text showing the inspection adds a nice touch to keep you informed. We look forward to serving you for your future automotive needs!
Showed up for my 7:15 appointment and I Was quoted
Showed up for my 7:15 appointment and I Was quoted roughly 1 hour for an oil change and state inspection and it took over 3.5 hours. If someone updated me I would have ubered and done something else with my morning while I waited instead of wasting my entire morning.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your feedback. Rest assured that we will look into your concerns and get back to you as soon as possible. Thank you for your patience and understanding.