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CarMax Merrillville

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (12 reviews)
Visit CarMax Merrillville
Sales hours: 9:00am to 9:00pm
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Sales
Monday 10:00am–9:00pm
Tuesday 10:00am–9:00pm
Wednesday 10:00am–9:00pm
Thursday 10:00am–9:00pm
Friday 10:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday Closed
(219) 587-0527 (219) 587-0527

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (12 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of CarMax Merrillville from DealerRater.

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great service

The salesman I had was great. He didn't push me into other cars. He got the car I wanted

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi there! Thank you so much for your feedback. We are so glad that you had a wonderful experience at CarMax! Enjoy your new car. ~kelsey

We were looking around for a couple year old g35x and...

We were looking around for a couple year old g35x and stumbled across one the local carmax had up online at autotrader or somewhere. Long story short we got the car at a competitive price. The trade in was worth about nothing and we got a little bit less than nothing, but we were expecting that. One year later and we haven't had to do anything but change the oil, tires, and cabin air. The whole process couldnt have taken much more than an hour from driving in with an old car to driving out with the new one. The last car we bought from a dealer, including the trip to and back from Chicago, was probably more in the 6-7 hour vicinity. We got the car at a competitive price: subtract the cost of wasting an entire Saturday and its a steal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.