Airport Chrysler Dodge Jeep RAM

Be sure to get a picture of the sheet the salesperson uses when negotiating the price, because later they say of that was not included, misleading

Always have had a positive experience with Airport Chrysler Dodge jeep Ram. Last visit was Jan. 28th 2025 service advisor was: Mark Greenwood has been great! This location will always be my to ho place.

Recientemente fui a comprar un jeep los cuales siempre he manejado por que NUNCA me han dado ningún problema. Fui atendida por Pedro en las instalaciones del aeropuerto y su atención de principio a fin excedió mis expectativas! Muy recomendable y muy feliz con mi compra. Muchas gracias!

Deceptive advertised pricing. Real price thousands more. That is bad enough but I requested an out the door price that included all fees, extras etc. multiple times via email. They ignored my request, instead told me to come see the vehicle. Do not sign without carefully reading it. You'll pay way more than you think.

A little background: I worked in the auto industry for over 20 years (mostly in service departments, but I dealt a lot with sales departments). I'm familiar with the dealership process. My wife and I were just in the research/test drive part of the process, on a Sunday, and happened to see the listing online for a vehicle we were interested in. We called, they said it was available for a test drive, and they texted me the address and hours. We drove there to see the vehicle: when we got there, it was available and ready for a test drive. After the initial check in we went with our sales representative, Victor Garcia Melendez, to test drive the vehicle. Victor was the consummate professional, courteous and friendly without being pressuring. We decided to purchase the vehicle and, even though it was a busy Sunday, they still got us through the purchase process as quickly as possible. Victor made the process as smooth as possible; he ensured the vehicle was ready for us to take delivery the moment our paperwork was signed. I highly recommend you seek him out if you are looking for a vehicle. I had to go back afterwards to pick up some paperwork, and I can honestly say that every single person I dealt with at the dealership, from sales reps to sales managers to F&I, was the soul of courtesy: friendly, very open, and very helpful. I had an excellent experience at this dealership and feel confident in recommending them if you are looking for a vehicle to purchase.

I spoke with Mike Say he took care of my issue very happy with the results thank you Mike for taking the time to resolve the issue.

I’ve been a loyal customer at Airport Chrysler Dodge Jeep Ram for four years, purchasing three vehicles and trading in three others. Unfortunately, my recent experience has been frustrating and deceptive. In 2021, I traded in my truck for a 2020 Ram 1500 due to an expensive repair. In 2023, my wife and I considered leasing a 2024 Ram 1500 and a 2023 Dodge Durango. We were hesitant about the high payments, but our salesperson, Pedro, assured us that if we weren’t happy after a year, we could return the vehicles with no penalty—“it would be a wash.” This promise was the only reason we agreed to the deal. A year later, when I tried to return the vehicles as discussed, Pedro completely denied ever making that agreement. Despite multiple attempts to work with him, he became unresponsive. Now, we’re stuck in leases we never would have agreed to without his false assurance. This dealership misled me into a bad financial decision, and their lack of accountability is disappointing. Beware of dishonest sales tactics and get everything in writing. I expected better from a dealership I’ve trusted for years.

Jassely Is a very good helper, she guides you and make sure you understand everything.

The transparency of Airport CDJR astounded me--they showed me everything I asked for, from buy rate to fee breakdown. Nick Bennet is a rockstar salesman, and Emmet Gaude in finance was incredible to work with. I felt no pressure at any time, and they bent over backward to earn my business and accommodate me--I never set foot on their lot as they even delivered the truck to my home and allowed me to sign my documents at my kitchen table due to my disability. I can't recommend them highly enough.

Everything went smoothly. I enjoyed working with these people they were not pushy it was a relax atmosphere