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Ed Napleton Honda

(2,757 reviews)
Visit Ed Napleton Honda
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 4:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–7:00pm
Tuesday 9:00am–9:00pm 7:30am–7:00pm
Wednesday 9:00am–9:00pm 7:30am–7:00pm
Thursday 9:00am–9:00pm 7:30am–7:00pm
Friday 9:00am–9:00pm 7:30am–7:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2020 consumer dealer award
New (888) 361-7855 (888) 361-7855
Used (888) 329-1622 (888) 329-1622
Service (888) 320-7816 (888) 320-7816

Reviews

(2,757 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ed Napleton Honda from DealerRater.

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I am happy with my 2021 honda accord,if you are looking

I am happy with my 2021 honda accord,if you are looking for a new or pre driving vehicle ask for Gerald Griffin he is the best.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for sharing your recent experience with us, Mike! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

I met Hugo and he was very personable and took his time

I met Hugo and he was very personable and took his time with my wife and I going over the process and getting a great deal

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

Thank you Gerald Griffen for helping me with my selection

Thank you Gerald Griffen for helping me with my selection of my new car. I appreciate your professionalism and your customer service during this entire experience. You are definitely the person to go to when someone needs a car. I am proud to be part of the Honda family!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Chuancey, thank you so much for your feedback! Gerald will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Erik was very professional, answer all my questions.

Erik was very professional, answer all my questions. Really good service. Explain all the details of the vehicle

Rating breakdown (out of 5):
  • Customer service
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Jose, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope you continue to choose us for all your automotive needs! Take care!

I bought myself a brand new Honda Passport.

I bought myself a brand new Honda Passport. All thanks to the help of Sean P.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

Daniel was a great help and guided me through a smooth

Daniel was a great help and guided me through a smooth car purchase on a Cadillac Escalade. Thanks again Daniel

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you again for choosing Ed Napleton Honda of Oak Lawn Dealer and we hope to see you again!

We came to buy a second car from Shawn P.

We came to buy a second car from Shawn P. He has been very helpful with our prior purchase. He also helped us refinance our last vehicle. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Shawnscar, we appreciate you choosing Ed Napleton Honda of Oak Lawn Dealer! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!

We were helped by Hugo and him being a Spanish speaker

We were helped by Hugo and him being a Spanish speaker helped my parents a lot as they were in need of a vehicle and he helped us get a great deal and took his time with them so they made sure they knew everything, very helpful !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Hello, we appreciate you taking the time to leave us this feedback. Safe travels!

I went I told about the car I need and the color but boom

I went I told about the car I need and the color but boom Bara bum all done

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

If you are in the market.

If you are in the market. For a new or pre drivin vehicle come in ask Gerald Griffin,or Hugo. They will take good care of you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you again for choosing Ed Napleton Honda of Oak Lawn Dealer and we hope to see you again!