Bergstrom Chevrolet Cadillac of Appleton

2.5 out of 5 2.5
Rectangle 48
Sales 8:00 AM - 8:00 PM
Service 7:00 AM - 8:00 PM

Bergstrom Chevrolet Cadillac of Appleton Hours

Sales

Monday

8:00 AM - 8:00 PM

Tuesday

8:00 AM - 8:00 PM

Wednesday

8:00 AM - 8:00 PM

Thursday

8:00 AM - 8:00 PM

Friday

8:00 AM - 6:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 8:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since April 2009

At Bergstrom Automotive, we strive to be the recognized leader of guest service through our commitment to treat everyone

...

like family. You deserve complete peace of mind when it comes to owning your vehicle, regardless of whether it is new or pre-owned. We pledge to provide the finest personal service and facilities for our guests. As Wisconsin?s #1 Automotive Retailer, we support communities throughout the state with 25 Bergstrom locations, representing more than 35 brands. Every pre-owned vehicle we sell goes through an extensive certification process. We are committed to making sure you will be treated as one of the Bergstrom family.

"Where you get a great deal more!"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

2.5 out of 5 2.5
79 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 4.0 out of 5
    November 16, 2018

    Very informative and friendly salesperson. Called for information because of distance to this dealership and they were more than helpful. Would recommend... it to family and friends

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    November 12, 2018

    They jerked us around for over a month. Was going to buy a car for my daughter kept saying the parts aren't in. They weren't on the ball either with anything.... They put 15 inquires on my daughter's credit and screwed her out of a car. Will never give them business again.

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    1.0 out of 5
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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    5 people out of 5 found this review helpful. Did you?
  • December 29, 2016

    OUTSTANDING DEALERSHIP AND SALES SAFF!!!!!!!! Nate Earl was my salesman, he is the best!! I'll defiantly buy from him again!! He was very knowledgeable... and attentive to are needs, He even went out of his way to put a big red bow on are new 2017 Traverse for my wife Ann for Christmas. (WOW) If you need a new or used vehicle ask for Nate you won't be disappointed!! Thank You Tom & Ann Steberl

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks Thomas! Appreciate your feedback and your business!

  • 2.0 out of 5
    November 23, 2016

    Hate their customer service. I needed just regular maintenance before heading home to Colorado. Since BERGSTROM is a certified service center for Cadillac... I took it to Appleton from New London. They said tires were all 36# like when I got there! I have nitrogen and not available at any station! After 6 calls with no return including from Candice in customer service I paid $10 to bring them up to 36# which varied from 2-6# each under inflated. Totally disappointed!

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 3 found this review helpful. Did you?
    Dealer Response

    Thanks for the feedback Gary & Gail

  • 5.0 out of 5
    October 26, 2016

    SCOTT is the best! A most personable guy! He made the purchase of our Cadillac a smooth and confident experience! He is a real asset to Bergstrom. Also,... Patrick was just great with all the paperwork!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks Kathy!

  • 5.0 out of 5
    July 12, 2016

    They were so polite - repairs were efficient and timely. They nail the personal service dept. !

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 15, 2016

    Zack was an awesome salesman to work with; he spent all day with us to make sure everything was just how we wanted it!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    March 16, 2016

    Scott worked with me through the entire process. I felt comfortable and welcome. There were a few glitches, but the staff worked hard to get me in my Sonata,... and I would make the drive again.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 26, 2015

    This purchase was for my son's first car. He was excited but very nervous and hesitant. He has been with on occasions when the purchase of a new or used... car dragged out into an all day affair. Mike Meilke, the salesman, and Patrick, the business manager, made this purchase actually enjoyable. Enjoyable enough that I told Mike, if/when I buy another used car or new Chevrolet from Bergstrom, I will come to him to make the purchase. Everything went quickly and smoothly. The longest part was waiting for the car to be washed and gassed up. You definitely did all you could to make sure my son will always come back to Bergstrom for his cars.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 8, 2015

    In Sept., 2011, I purchased my 2012 Cruze from Bill Tusler. I have taken my car back there for oil changes & recall repairs. I was helped by many of the... service reps, and each time I was treated with respect and kindness. The repairs have usually been done before the time frame I was given. And they always return my car to me freshly washed.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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