Bergstrom Chevrolet Cadillac of Appleton

(4.3) 77 reviews

Dealer on Cars.com since April 2009

Currently in stock!

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Today's Hours

Sales 8:00 AM - 8:00 PM
Service 7:00 AM - 6:00 PM
Mon 8:00 AM - 8:00 PM
Tue 8:00 AM - 8:00 PM
Wed 8:00 AM - 8:00 PM
Thu 8:00 AM - 8:00 PM
Fri 8:00 AM - 6:00 PM
Sat 8:00 AM - 5:00 PM
Sun Closed
Mon 7:00 AM - 6:00 PM
Tue 7:00 AM - 6:00 PM
Wed 7:00 AM - 8:00 PM
Thu 7:00 AM - 6:00 PM
Fri 7:00 AM - 6:00 PM
Sat 8:00 AM - 5:00 PM
Sun Closed

Reviews

4.3
77 lifetime reviews.
  • Are New 2017 Traverse For Christmas
    December 29, 2016

    OUTSTANDING DEALERSHIP AND SALES SAFF!!!!!!!! Nate Earl was my salesman, he is the best!! I'll defiantly buy from him again!! He was very knowledgeabl...e and attentive to are needs, He even went out of his way to put a big red bow on are new 2017 Traverse for my wife Ann for Christmas. (WOW) If you need a new or used vehicle ask for Nate you won't be disappointed!! Thank You Tom & Ann Steberl

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks Thomas! Appreciate your feedback and your business!


  • Cadillac warranty service
    November 23, 2016

    Hate their customer service. I needed just regular maintenance before heading home to Colorado. Since BERGSTROM is a certified service center for Cadi...llac I took it to Appleton from New London. They said tires were all 36# like when I got there! I have nitrogen and not available at any station! After 6 calls with no return including from Candice in customer service I paid $10 to bring them up to 36# which varied from 2-6# each under inflated. Totally disappointed!

    Customer Service
    Quality of Repair
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thanks for the feedback Gary & Gail


  • WONDERUL BUYING EXPERIENCE!
    October 26, 2016

    SCOTT is the best! A most personable guy! He made the purchase of our Cadillac a smooth and confident experience! He is a real asset to Bergstrom. Al...so, Patrick was just great with all the paperwork!

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks Kathy!


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Service & Repair

Service Reviews

4.3

43 lifetime reviews of the Service Department.

  • Cadillac warranty service
    November 23, 2016

    Hate their customer service. I needed just regular maintenance before heading home to Colorado. Since BERGSTROM is a certified service center for Cadi...llac I took it to Appleton from New London. They said tires were all 36# like when I got there! I have nitrogen and not available at any station! After 6 calls with no return including from Candice in customer service I paid $10 to bring them up to 36# which varied from 2-6# each under inflated. Totally disappointed!

    Customer Service
    Quality of Repair
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the feedback Gary & Gail


  • Love going there !
    July 12, 2016

    They were so polite - repairs were efficient and timely. They nail the personal service dept. !

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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Service Pricing
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RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since April 2009

At Bergstrom Automotive, we strive to be the recognized leader of guest service through our commitment to treat everyone like family. You deserve complete peace of mind when it comes to owning your vehicle, regardless of whether it is new or pre-owned. We pledge to provide the finest personal service and facilities for our guests. As Wisconsin?s #1 Automotive Retailer, we support communities throughout the state with 25 Bergstrom locations, representing more than 35 brands. Every pre-owned vehicle we sell goes through an extensive certification process. We are committed to making sure you will be treated as one of the Bergstrom family.

"Where you get a great deal more!"
Bergstrom Chevrolet Cadillac of Appleton
2245 W College Ave Appleton, WI 54914
New (888) 264-9587
Used (888) 237-6201
Service (920) 243-4490
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