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Bergstrom Chevrolet Cadillac of Appleton

(107 reviews)
Visit Bergstrom Chevrolet Cadillac of Appleton
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–6:00pm 7:00am–6:00pm
Saturday 8:00am–5:00pm Closed
Sunday Closed Closed
New (920) 903-5302 (920) 903-5302
Used (920) 243-7292 (920) 243-7292
Service (920) 570-6025 (920) 570-6025

Reviews

(107 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bergstrom Chevrolet Cadillac of Appleton from DealerRater.

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Excellent dealership to work with

Salesman Mike Mielke was very helpful and super friendly to deal with. We traveled 2 hours to try out this vehicle and it was everything they said it was and more. We definitly will come back for future vehicles purchases.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service at Bergstrom Quick Lube

Had an excellent experience when I took my Chevy Equinox in for an oil change and 27-point inspection. The Bergstrom Quick Lube on College Ave has a great crew that really take care of your needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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I'm glad I went to Bergstrom

I went to test drive a 2012 used Durango. It is a 90 minute ride from my house so I brought my trade in title on the outside chance that they could hit my number. They beat it and made the process so smooth that I drove home the new truck that same afternoon. Efficient process, extremely knowledge salespeople, Great experience....worth the drive!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for the feedback Gary! We hope you're still loving the Durango! Thanks for giving us the opportunity from Oconomowoc.

Service

Friendly efficient service at a reasonable price. Have used them before and will continue to use them.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent Customer Service

Everyone was very pleasant and helpful. I didn't have to wait at all for someone to help me and my car was ready when they told me to pick it up.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks for the feedback!

Purchaseing an SUV

Ryan was a wonderful person to deal with. He took the time to explain everything to me. I felt comfortable with Ryan. The thought of going to a car dealership to purchase a vehicle left me with many sleepless nights, but once I talked with Ryan those feelings soon left. Thank You Ryan

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the kind words SH. Hopefully we made your visit as painless as possible!

Gratifying Experience at Bergstroms of Appleton WI

My favorite salesman worked with me throughout the process of ordering my vehicle. He kept me well informed throughout the waiting period. I couldnt have asked for a more gratifying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks!

Great Experience at Bergstrom Chevrolet Appleton

We went to test drive a 2013 Chevrolet Traverse LT and Zack S. was very fluent of the vehicle's capabilities. With us having a family of three and one on the way, Zack could easily relate (he had the same) and gave us a lot of useful suggestions. We ended up purchasing a Traverse and it was actually the best vehicle purchasing experience I have ever had. We also got it for a great price no other competitor that I checked with could beat.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks Matt & Amy, we hope you're still loving the Traverse! Stop back anytime if you have any questions or need us to walk through anything!

My New Chevy Cruze

My husband and I purchased a new Silverado and Impala back in 2006 from Bergstrom. I was referred to Korey from a friend that I work with who has purchased several vehicles from him in the last 10 years. He was wonderful! It was not about pressure to buy a car, but, what were my needs/wants. Korey was very knowledgeable and the entire process was done in 24hrs. Patrick in finance took his time to explain everything from warranty to the payment process. My husband will be looking to purchase a truck in the next 6 months and we are really hoping Korey will help us then also.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks Wendy!

Satisfied Customer

Everyone that we had contact with was very helpful and knowledgeable with the vehicle I was interested in. I have purchased many vehicles in my life time, and I have to say, this was the most hassle free experience. Starting with the salesperson, management and right through the actual purchase. I will definitely be referring Bergstom of Appleton to all of my friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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