[{"id":422541,"personPtyId":31185835,"firstName":"Tony","lastName":"Nagel","titleText":"Sales & Leasing Consultant","shortBioText":"My name is Tony Nagel and I have 11 years of experience which will allow me to give you an excellent car buying experience. I will be happy to help you in any way.","emailTxt":"tony.nagel@gustman.com","combinedRecentReviewCnt":2,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/47a84b3ed6a7.jpg","drDealerId":18633,"dealerEmpStartDtUtc":"1356998400","industryStartDtUtc":"1204329600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":413544,"personPtyId":31137616,"firstName":"Brian","lastName":"Rahn","titleText":"Sales Manager","shortBioText":"I grew up in central WI and have lived as far away as Seattle but I love this state. My wife and I enjoy trips up to Door Co. and spending time with family and friends.","emailTxt":"brian.rahn@gustman.com","combinedRecentReviewCnt":2,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/616c7ffa5674.jpg","drDealerId":18633,"dealerEmpStartDtUtc":"1398902400","industryStartDtUtc":"1298937600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":422539,"personPtyId":51805438,"firstName":"Joel","lastName":"Miller","titleText":"Sales & Leasing Consultant","shortBioText":"I grew up and currently live in Oshkosh WI. I am a car enthusiast everything from working on them to racing. I enjoy taking my motorcycle out for adventures otherwise I am a sports fan and love watching football. I enjoy meeting and getting to know new people so if you or someone you know is looking for a fun and exciting car buying experience come see me!!","emailTxt":"joel.miller@gustman.com","combinedRecentReviewCnt":3,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/0a6b76a0fdaa.jpg","drDealerId":18633,"dealerEmpStartDtUtc":"1433116800","industryStartDtUtc":"1333238400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":422549,"firstName":"Bob","lastName":"Staffeld","titleText":"Service Advisor","emailTxt":"bob.staffeld@gustman.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/030ff2b6d666.jpg","drDealerId":18633,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":422533,"firstName":"Scott","lastName":"Guyette","titleText":"Service Manager","emailTxt":"scott.guyette@gustman.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/1046fb235290.jpg","drDealerId":18633,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":422542,"personPtyId":31142418,"firstName":"Richard","lastName":"Panske","titleText":"Sales & Leasing Consultant","shortBioText":"Born and raised in Oshkosh. Bought a house in Appleton with my wife and 2 crazy children in 2017. Always up for an adventure! I Hike, ride a motorcycle, read, write poetry, make short films, YouTube, PS4 over Xbox, Apple over Android, Family Guy over Simpsons, hate onions, don't drink soda, sweatpants and hoodie when I'm not working, a few tattoos, slack on hair cuts, and overall just a normal guy.\r\n\r\nIf you are looking for a great car buying experience, come see me!!","emailTxt":"richard.panske@gustman.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/6c46344f6129.jpg","drDealerId":18633,"dealerEmpStartDtUtc":"1396310400","industryStartDtUtc":"1393632000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":422547,"personPtyId":31142423,"firstName":"Rick","lastName":"Meixl","titleText":"Service Advisor","emailTxt":"rick.meixl@gustman.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/756952c26a3f.jpg","drDealerId":18633,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":422546,"firstName":"Rick","lastName":"Schmalz","titleText":"Parts Advisor","emailTxt":"rick.schmalz@gustman.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/6c7815f6c1db.jpg","drDealerId":18633,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":422550,"firstName":"Rob","lastName":"Wartenberg","titleText":"Service Advisor","emailTxt":"rob.wartenberg@gustman.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/a2710824a188.jpg","drDealerId":18633,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":549527,"personPtyId":50904917,"firstName":"Tim","lastName":"Goeckerman","titleText":"Admin","emailTxt":"tim.goeckerman@gustman.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":18633,"certifiedEmployee":false,"deptDscrp":"Administration"},{"id":422543,"personPtyId":51570434,"firstName":"dan","lastName":"schell","titleText":"Sales & Leasing Consultant","emailTxt":"danschell21@gmail.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/0971a78099f3.jpg","drDealerId":18633,"dealerEmpStartDtUtc":"749433600","industryStartDtUtc":"638928000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":422530,"personPtyId":31142387,"firstName":"Chad","lastName":"Gehr","titleText":"Sales & Leasing Consultant","shortBioText":"Hi there!! Thank you so much for viewing my DealerRater profile. I was born and raised in the booming metropolis of Sheboygan, WI. I lived there for the first 30 years of my life and I know call the Fox Valley, \"Home\". I have worked in the car industry for a little over 8 years now and have held many different titles throughout my career in the automotive industry. I have held the roles of Sales and Leasing Consultant, Sales Manager, and also General Sales manager. \r\n\r\nWhen I am not putting in the time at the dealership assisting people in finding the right vehicle for their needs, I enjoy sports such as Baseball, Football, and Hockey. I am a big Country Music fan with my current Favorites being Kenny Chesney, Eric Church, Chris Young, Jason Aldean and Garth Brooks. I also enjoy playing hockey in the winter and being out on the boat in the summer for some much needed R&R.","emailTxt":"chad.gehr@gustman.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/61068fb11659.jpg","drDealerId":18633,"dealerEmpStartDtUtc":"1493596800","industryStartDtUtc":"1238544000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":422535,"personPtyId":51570469,"firstName":"Alan","lastName":"Hopfensperger","titleText":"Sales & Leasing Consultant","emailTxt":"alan.hopfensperger@gustman.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/e50f53a94b33.jpg","drDealerId":18633,"dealerEmpStartDtUtc":"433814400","industryStartDtUtc":"433814400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":413541,"personPtyId":31140108,"firstName":"Becki","lastName":"Decoster","titleText":"Office Manager","emailTxt":"becki.decoster@gustman.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":18633,"dealerEmpStartDtUtc":"938736000","industryStartDtUtc":"938736000","certifiedEmployee":false,"deptDscrp":"Administration"},{"id":422531,"personPtyId":31332860,"firstName":"Brenda","lastName":"Gosz","titleText":"Administrative Assistant","emailTxt":"brenda.gosz@gustman.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/34ba8f64f902.jpg","drDealerId":18633,"dealerEmpStartDtUtc":"1254355200","industryStartDtUtc":"1009843200","certifiedEmployee":false,"deptDscrp":"Administration"},{"id":422540,"personPtyId":51741165,"firstName":"Brian","lastName":"Moard","titleText":"Sales & Leasing Consultant","emailTxt":"brian.moard@gustman.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/cfba77d1f604.jpg","drDealerId":18633,"dealerEmpStartDtUtc":"1462060800","industryStartDtUtc":"1393632000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":422532,"firstName":"Brooke","lastName":"Guyette","titleText":"Ad","emailTxt":"brooke.guyette@gustman.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":18633,"certifiedEmployee":false,"deptDscrp":"Administration"},{"id":422517,"personPtyId":31142393,"firstName":"Jill","lastName":"Pritchard","titleText":"Administrative Assistant","emailTxt":"jill.pritchard@gustman.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/842bc28af455.jpg","drDealerId":18633,"dealerEmpStartDtUtc":"1475280000","certifiedEmployee":false,"deptDscrp":"Administration"},{"id":422537,"firstName":"Ken","lastName":"Kiesgen","titleText":"Parts & Collision Manager","emailTxt":"ken.kiesgen@gustman.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/2a49f35ab724.jpg","drDealerId":18633,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":422538,"personPtyId":31892460,"firstName":"Randy","lastName":"Lehl","titleText":"Sales & Leasing Consultant","emailTxt":"randy.lehl@gustman.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/f4804ed87ce9.jpg","drDealerId":18633,"dealerEmpStartDtUtc":"1398902400","industryStartDtUtc":"941414400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":422525,"personPtyId":31142706,"firstName":"Todd","lastName":"Bethe","titleText":"Parts Advisor","shortBioText":"I've been with Gustman Honda since May of 1995, I enjoy working with our guests as they are our number one priority, in addition to working for Gustman I serve as the Safety Officer with the Town of Utica Fire Department in Winnebago County, when I am not at work or the fire station you can find me at home with my wife and pets.","emailTxt":"todd.bethe@gustman.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/f0b78f4ac064.jpg","drDealerId":18633,"dealerEmpStartDtUtc":"799286400","industryStartDtUtc":"767750400","certifiedEmployee":false,"deptDscrp":"Parts"},{"id":422534,"personPtyId":31142390,"firstName":"Zach","lastName":"Hoffmann","titleText":"Sales & Leasing Consultant","emailTxt":"zach.hoffmann@gustman.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/796280d2abe0.jpg","drDealerId":18633,"dealerEmpStartDtUtc":"1493596800","industryStartDtUtc":"1462060800","certifiedEmployee":false,"deptDscrp":"Sales"}]
Rectangle 48
Sales 8:30 AM - 5:30 PM
Service 7:30 AM - 5:30 PM

Gustman Honda Hours

Sales

Monday

8:30 AM - 8:00 PM

Tuesday

8:30 AM - 5:30 PM

Wednesday

8:30 AM - 8:00 PM

Thursday

8:30 AM - 8:00 PM

Friday

8:30 AM - 5:30 PM

Saturday

8:30 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 5:30 PM

Tuesday

7:30 AM - 5:30 PM

Wednesday

7:30 AM - 5:30 PM

Thursday

7:30 AM - 5:30 PM

Friday

7:30 AM - 5:30 PM

Saturday

8:00 AM - 12:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since October 2016

Hello and welcome to Gustman Honda. We appreciate you taking time out of your day to shop with us. From the General Ma

...

nager down through our Sales consultants, we are a non commissioned dealership. We understand that price is a BIG factor in your purchase and we want to make that part easy. Just trust us. Come on in and see for yourself how easy it is to buy a car at Gustman Honda in Appleton. We look forward to working with you!!

"Gotta Go To Gustman!"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

3.9 out of 5 3.9
34 lifetime reviews. Includes reviews of Gustman Honda from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    October 5, 2018

    I had a great experience purchasing a new ride with Joel at Gustman Honda. Joel was knowledgeable, patient, and really took the time to help me find what... I was really looking for.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
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    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Joel Miller

    Sales & Leasing Consultant

    NOT RATED

  • 5.0 out of 5
    October 5, 2018

    Joel is very passionate about his job and very realistic and understanding. He worked hard and kept sending us vehicles until he found the perfect one!...

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Joel Miller

    Sales & Leasing Consultant

    NOT RATED

  • July 13, 2012

    Everyone who works at this facility is very helpful and friendly. The service people are honest and accommodating.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 5, 2018

    We were looking for just the right vehicle and Joel kept sending me listings until we found the perfect one! His dedication to good service was like non... other! We will be looking for another vehicle for my husband im the spring and are confident he will come through for us again. I highly recommend him and this dealership!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Joel Miller

    Sales & Leasing Consultant

    NOT RATED

  • 4.8 out of 5
    October 3, 2018

    Gustman was my first choice to shop when I needed a new used vehicle. Salesman Tony Nagel was more than helpful when looking through the inventory and... making my decision an easy one. He took great care of me during the process. I would send all my family and friends to Tony if they ever need a vehicle.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Tony Nagel

    Sales & Leasing Consultant

    NOT RATED

  • 5.0 out of 5
    October 3, 2018

    I have purchased several vehicles from Tony, and each time his attention to detail, organization, and flexibility to meet the customers needs are top notch.... Tony ensures that all questions are answered and makes the entire process of purchasing a vehicle from start to finish extremely easy. He also is very knowledgeable of the vehicles he sells, their amenities and takes the time to ensure that you have a complete understanding of the vehicle and it???s options even after you drive off the lot. Tony continues to provide excellent customer service even after the purchase is complete - and he is always available for any questions or concerns as needed. I strongly recommend Tony and Gustman Honda for any vehicle needs.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Tony Nagel

    Sales & Leasing Consultant

    NOT RATED

  • 5.0 out of 5
    October 2, 2018

    I absolutely love this dealership. I have been the 3rd person in my family to buy a car from Richard Panske at this dealership. My mother bought a 2016... Accord, sister bought a 2016 CR-V, and I recently upgraded to a 2018 Civic. Richard took the time to go over differences between the different models and made sure I had the exact car I wanted, right down to the choice of color. The service department is great to deal with as well! I had a 2009 Accord before my Civic, and they always took great care of servicing it and never tried to up sell me like most every repair shop does. I even had a coupon for $20 off $150 dollars of service on my old car which I forgot to bring in, and the still honored it the next day when I came back and refunded $20 to my credit card. My entire family has always had such great customer service with Gustman Honda in Appleton dealing with sales and service. They are always looking out for the customer's needs and do a great job servicing us. They have definitely made me a customer for life and I can't say enough great things about them. I am constantly telling my friends who drive domestic cars and trucks to go see Richard Panske at Gustman Honda and jump on the import train because they are amazing!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Brian Rahn

    Sales Manager

    NOT RATED

    Bob Staffeld

    Service Advisor

    NOT RATED

    Scott Guyette

    Service Manager

    NOT RATED

    Richard Panske

    Sales & Leasing Consultant

    NOT RATED

    Rick Meixl

    Service Advisor

    NOT RATED

    Rick Schmalz

    Parts Advisor

    NOT RATED

    Rob Wartenberg

    Service Advisor

    NOT RATED

  • 5.0 out of 5
    October 1, 2018

    Brian did an EXCELLENT job! I told him what I was looking for and he gave me a couple options. The whole process was smooth and I am very grateful for... my new vehicle! I Always recommend Gustman!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Brian Rahn

    Sales Manager

    NOT RATED

  • 1.0 out of 5
    June 30, 2018

    Went in to look at and possibly purchase a new vehicle by myself at the recommendation of friends. They were willing to give me a decent amount for my... trade in but were off on the price for the new car (which was the incorrect model). When questioned, the salesman was shocked and offended that I would dare ask about the price on the wrong model car. He insisted they beat the other dealer in price. The other dealer was asking for less than what I would pay @ Gustman... before my trade-in. Told him I needed to think about it and was spoken to in a very condescending manner. "Well, if you want to drive around and waste your time looking for a better price, that's up to you. I'm not going to hold the car for you." Will be looking elsewhere.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.6 out of 5
    May 7, 2018

    Agreeable salesmen. Good vehicles. Complimentary loaner cars. Fast response time. Nice not pushy crew that stayed in my comfort zone. What more could... you ask for when making such huge investment decisions?

    4.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    4.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Brian Rahn

    Sales Manager

    NOT RATED

    Chad Gehr

    Sales & Leasing Consultant

    NOT RATED

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