[{"id":422541,"personPtyId":31185835,"firstName":"Tony","lastName":"Nagel","titleText":"Sales & Leasing Consultant","shortBioText":"My name is Tony Nagel and I have 11 years of experience which will allow me to give you an excellent car buying experience. I will be happy to help you in any way.","emailTxt":"tony.nagel@gustman.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":18,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/18633/employees/47a84b3ed6a7.jpg","drDealerId":18633,"dealerEmpStartDtUtc":"1356998400","industryStartDtUtc":"1204329600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":413544,"personPtyId":31137616,"firstName":"Brian","lastName":"Rahn","titleText":"Sales Manager","shortBioText":"I grew up in central WI and have lived as far away as Seattle but I love this state. My wife and I enjoy trips up to Door Co. and spending time with family and friends.","emailTxt":"brian.rahn@gustman.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":11,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/18633/employees/616c7ffa5674.jpg","drDealerId":18633,"dealerEmpStartDtUtc":"1398902400","industryStartDtUtc":"1298937600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":422543,"personPtyId":51570434,"firstName":"Dan","lastName":"Schell","titleText":"Sales & Leasing Consultant","emailTxt":"danschell21@gmail.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":9,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/18633/employees/0971a78099f3.jpg","drDealerId":18633,"dealerEmpStartDtUtc":"749433600","industryStartDtUtc":"638928000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":422533,"firstName":"Scott","lastName":"Guyette","titleText":"Service Manager","emailTxt":"scott.guyette@gustman.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":8,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/18633/employees/1046fb235290.jpg","drDealerId":18633,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":422538,"personPtyId":31892460,"firstName":"Randy","lastName":"Lehl","titleText":"Sales & Leasing Consultant","emailTxt":"randy.lehl@gustman.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/18633/employees/f4804ed87ce9.jpg","drDealerId":18633,"dealerEmpStartDtUtc":"1398902400","industryStartDtUtc":"941414400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":422535,"personPtyId":51570469,"firstName":"Alan","lastName":"Hopfensperger","titleText":"Sales & Leasing Consultant","emailTxt":"alan.hopfensperger@gustman.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/18633/employees/e50f53a94b33.jpg","drDealerId":18633,"dealerEmpStartDtUtc":"433814400","industryStartDtUtc":"433814400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":562344,"firstName":"Jon","lastName":"DeVet","titleText":"Sales Consultant","emailTxt":"jdevet777@gmail.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":18633,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":422542,"personPtyId":31142418,"firstName":"Richard","lastName":"Panske","titleText":"Sales & Leasing Consultant","shortBioText":"I guarantee you're not hoping to make a long term friend, but you ARE hoping to get the best deal possible, right? Boom, we already have something in common! (Plus it would be weird if you were looking for the worst deal possible.) I'm not going to sit here and type out how \"great it is to work with me\" and how \"I'm going to give you the best car buying experience\" because that's all rubbish. Truth is, the internet rules the world today! (As if you didn't know that.) KBB, Edmunds, TrueCar and many other websites give you invoice, sale prices, special incentives and all the information you need to know what you should be paying. NOTHING IS A SECRET. This is why we are all non-commission paid now. You do not want me to waste your time, nor do I want you to waste mine. That said, I get straight to the point. Back and forth games are old school and I refuse to play. You already know Honda is the best brand out there. What are you waiting for? Come in and let's put something together!","emailTxt":"richard.panske@gustman.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/18633/employees/e83706c2c546.jpg","drDealerId":18633,"dealerEmpStartDtUtc":"1396310400","industryStartDtUtc":"1393632000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":422547,"personPtyId":31142423,"firstName":"Rick","lastName":"Meixl","titleText":"Service Advisor","emailTxt":"rick.meixl@gustman.com","combinedEmpAvgRatingNbr":4.4,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/18633/employees/756952c26a3f.jpg","drDealerId":18633,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":422530,"personPtyId":31142387,"firstName":"Chad","lastName":"Gehr","titleText":"Sales & Leasing Consultant","shortBioText":"Hi there!! Thank you so much for viewing my DealerRater profile. I was born and raised in the booming metropolis of Sheboygan, WI. I lived there for the first 30 years of my life and I know call the Fox Valley, \"Home\". I have worked in the car industry for a little over 8 years now and have held many different titles throughout my career in the automotive industry. I have held the roles of Sales and Leasing Consultant, Sales Manager, and also General Sales manager. \r\n\r\nWhen I am not putting in the time at the dealership assisting people in finding the right vehicle for their needs, I enjoy sports such as Baseball, Football, and Hockey. I am a big Country Music fan with my current Favorites being Kenny Chesney, Eric Church, Chris Young, Jason Aldean and Garth Brooks. I also enjoy playing hockey in the winter and being out on the boat in the summer for some much needed R&R.","emailTxt":"chad.gehr@gustman.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/18633/employees/61068fb11659.jpg","drDealerId":18633,"dealerEmpStartDtUtc":"1493596800","industryStartDtUtc":"1238544000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":422549,"firstName":"Bob","lastName":"Staffeld","titleText":"Service Advisor","emailTxt":"bob.staffeld@gustman.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/18633/employees/030ff2b6d666.jpg","drDealerId":18633,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":422550,"firstName":"Rob","lastName":"Wartenberg","titleText":"Service Advisor","emailTxt":"rob.wartenberg@gustman.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/18633/employees/a2710824a188.jpg","drDealerId":18633,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":549527,"personPtyId":50904917,"firstName":"Tim","lastName":"Goeckerman","titleText":"Admin","emailTxt":"tim.goeckerman@gustman.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":18633,"certifiedEmployee":false,"deptDscrp":"Administration"},{"id":422537,"firstName":"Ken","lastName":"Kiesgen","titleText":"Parts & Collision Manager","emailTxt":"ken.kiesgen@gustman.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/18633/employees/2a49f35ab724.jpg","drDealerId":18633,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":422546,"firstName":"Rick","lastName":"Schmalz","titleText":"Parts Advisor","emailTxt":"rick.schmalz@gustman.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/18633/employees/6c7815f6c1db.jpg","drDealerId":18633,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":422525,"personPtyId":31142706,"firstName":"Todd","lastName":"Bethe","titleText":"Parts Advisor","shortBioText":"I've been with Gustman Honda since May of 1995, I enjoy working with our guests as they are our number one priority, in addition to working for Gustman I serve as the Safety Officer with the Town of Utica Fire Department in Winnebago County, when I am not at work or the fire station you can find me at home with my wife and pets.","emailTxt":"todd.bethe@gustman.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/18633/employees/f0b78f4ac064.jpg","drDealerId":18633,"dealerEmpStartDtUtc":"799286400","industryStartDtUtc":"767750400","certifiedEmployee":false,"deptDscrp":"Parts"},{"id":413541,"personPtyId":31140108,"firstName":"Becki","lastName":"Decoster","titleText":"Office Manager","emailTxt":"becki.decoster@gustman.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":18633,"dealerEmpStartDtUtc":"938736000","industryStartDtUtc":"938736000","certifiedEmployee":false,"deptDscrp":"Administration"},{"id":422531,"personPtyId":31332860,"firstName":"Brenda","lastName":"Gosz","titleText":"Administrative Assistant","emailTxt":"brenda.gosz@gustman.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/18633/employees/34ba8f64f902.jpg","drDealerId":18633,"dealerEmpStartDtUtc":"1254355200","industryStartDtUtc":"1009843200","certifiedEmployee":false,"deptDscrp":"Administration"},{"id":422532,"firstName":"Brooke","lastName":"Guyette","titleText":"Ad","emailTxt":"brooke.guyette@gustman.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":18633,"certifiedEmployee":false,"deptDscrp":"Administration"},{"id":619244,"firstName":"Nathan","lastName":"Zittlow","titleText":"Sales","emailTxt":"nathan.zittlow@gustman.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":18633,"dealerEmpStartDtUtc":"1551398400","certifiedEmployee":false,"deptDscrp":"Sales"}]

Gustman Honda

4.9 out of 5 4.9
Rectangle 48
Sales 8:30 AM - 8:00 PM
Service 7:30 AM - 5:30 PM

Gustman Honda Hours

Sales

Monday

8:30 AM - 8:00 PM

Tuesday

8:30 AM - 5:30 PM

Wednesday

8:30 AM - 8:00 PM

Thursday

8:30 AM - 8:00 PM

Friday

8:30 AM - 5:30 PM

Saturday

8:30 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 5:30 PM

Tuesday

7:30 AM - 5:30 PM

Wednesday

7:30 AM - 5:30 PM

Thursday

7:30 AM - 5:30 PM

Friday

7:30 AM - 5:30 PM

Saturday

8:00 AM - 12:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since October 2016

Hello and welcome to Gustman Honda. We appreciate you taking time out of your day to shop with us. From the General Ma

...

nager down through our Sales consultants, we are a non commissioned dealership. We understand that price is a BIG factor in your purchase and we want to make that part easy. Just trust us. Come on in and see for yourself how easy it is to buy a car at Gustman Honda in Appleton. We look forward to working with you!!

"Gotta Go To Gustman!"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
88 lifetime reviews. Includes reviews of Gustman Honda from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    January 13, 2020

    Started to look at dealer lots with introduction of 2017 Ridgeline, and was allowed to spend as much time as needed to investigate vehicle at my own speed... and thoroughness. First time in several years buying a NEW vehicle, after several used vehicles for family members, and wanted it to be a great experience. Tony Nagel entered me into their computer system as a potential customer, and then let me come and go for over 3 years, never applying pressure for "today's sale." Told him we would purchase when the time was right, and he was patient for the sale. Great customer service, fair price (end of cycle Honda cash!), and both Tony and Jason (F&I Manager) made the buying process pleasant, even for my wife who is not too keen on negotiations and pressure. Bottom line is that we started the relationship well, it remained pleasant for years, and finished with a trustworthy salesman and dealership. Also, recommended family members purchase from Tony, and they had similar experiences. Well done!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Tony Nagel

    Sales & Leasing Consultant

    (5.0) 18 reviews

  • 1.0 out of 5
    December 26, 2019

    Took my daughters 2008 Honda CRV in for oil change, tire rotation, and check for slow battery drain. 20 year old daughter went to pick it up. She noticed... immediately the remote door unlock wouldn't work. She called me before she left. I advised her to go back in for help. They took it back in, 20 min later they told her there was nothing they could do. She began to drive home, boy friend behind, and she had no headlights or taillights. Once she arrived home her boyfriend began to look into issues. I called Gustman Appleton Honda. they advised I would need to re-schedule another visit. After digging in further after work we discovered they pulled three fuses from the under dash panel during trouble shooting and never replaced. Fuses went in the vehicle so I needed to run to NAPA to purchase new. Money thrown out the window, stay away unless you want to troubleshoot issues after you pay trained professionals to do so. Disappointed......

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Friendliness
    1.0 out of 5
    Pricing
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

    Worked with:
    Rick Meixl

    Service Advisor

    (4.4) 7 reviews

  • July 13, 2012

    Everyone who works at this facility is very helpful and friendly. The service people are honest and accommodating.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 21, 2019

    This was my best experience with a dealership. There was zero pressure to buy and Richard was really knowledgeable and polite. Would highly recommend anyone... to Gustman Honda.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Richard Panske

    Sales & Leasing Consultant

    (5.0) 5 reviews

  • 5.0 out of 5
    April 3, 2019

    Jon DeVet was patient and informative, he is very knowledgeable and made me feel very relaxed. I felt comfortable enough to take the opportunity to ask... a lot of questions some which may have been ridiculous, but may have not spoken up if it hadn't been for Jon's relaxed demeanor. I love my new car and feel grateful for working with Jon.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jon DeVet

    Sales Consultant

    (5.0) 5 reviews

  • 5.0 out of 5
    April 3, 2019

    Every time I go to Gustmans they make me feel welcome and comfortable. I love that they're straight up about prices since I'm not much of a negotiator.... Thanks, Jon!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jon DeVet

    Sales Consultant

    (5.0) 5 reviews

  • 5.0 out of 5
    March 30, 2019

    I had the best experience at gustman Honda! The sales associate I worked with (Randy) was helpful and knowledgable about all aspects of the car and financing... of the car that we bought! Very happy with my purchace!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Randy Lehl

    Sales & Leasing Consultant

    (5.0) 6 reviews

  • 5.0 out of 5
    March 19, 2019

    Shopping for a new car....sporty looking & heated seats for myself but drive people to DR.appointments for Waupaca CO.so wanted a safe,dependable,comfortable... car.Chad helped me choose & then explained all the options,accessories, etc.....Spent 3 hrs.there & it was incredible!!!!!! LOVE my new Honda Civic!! Great experience! Wonderful salesman & financial manager! Would recommend highly!!!!!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Chad Gehr

    Sales & Leasing Consultant

    NOT RATED

  • 5.0 out of 5
    February 16, 2019

    Our experience purchasing a vehicle from Gustman Honda was outstanding. We were treated fairly with professional courtesy. We are very satisfied with... the financial transaction and respect their sales process.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Brian Rahn

    Sales Manager

    (5.0) 11 reviews

    Richard Panske

    Sales & Leasing Consultant

    (5.0) 5 reviews

    Tim Goeckerman

    Admin

    NOT RATED

  • 5.0 out of 5
    February 6, 2019

    I had such a great experience at Gustman Honda working with Chad. He was fast, friendly and professional throughout the whole process and made me feel... really happy about my purchase of the 2011 Honda Odyssey. When it is time to upgrade I will for sure see Chad at Gustman and I will most definitely recommend all my family and friends to go there. I've been to a lot of dealerships looking for cars and Gustman is by far the best experience I've had! Thanks Chad

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Chad Gehr

    Sales & Leasing Consultant

    NOT RATED

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