Gustman Honda

Started to look at dealer lots with introduction of 2017 Ridgeline, and was allowed to spend as much time as needed to investigate vehicle at my own speed... and thoroughness. First time in several years buying a NEW vehicle, after several used vehicles for family members, and wanted it to be a great experience. Tony Nagel entered me into their computer system as a potential customer, and then let me come and go for over 3 years, never applying pressure for "today's sale." Told him we would purchase when the time was right, and he was patient for the sale. Great customer service, fair price (end of cycle Honda cash!), and both Tony and Jason (F&I Manager) made the buying process pleasant, even for my wife who is not too keen on negotiations and pressure. Bottom line is that we started the relationship well, it remained pleasant for years, and finished with a trustworthy salesman and dealership. Also, recommended family members purchase from Tony, and they had similar experiences. Well done!

Took my daughters 2008 Honda CRV in for oil change, tire rotation, and check for slow battery drain. 20 year old daughter went to pick it up. She noticed... immediately the remote door unlock wouldn't work. She called me before she left. I advised her to go back in for help. They took it back in, 20 min later they told her there was nothing they could do. She began to drive home, boy friend behind, and she had no headlights or taillights. Once she arrived home her boyfriend began to look into issues. I called Gustman Appleton Honda. they advised I would need to re-schedule another visit. After digging in further after work we discovered they pulled three fuses from the under dash panel during trouble shooting and never replaced. Fuses went in the vehicle so I needed to run to NAPA to purchase new. Money thrown out the window, stay away unless you want to troubleshoot issues after you pay trained professionals to do so. Disappointed......

Everyone who works at this facility is very helpful and friendly. The service people are honest and accommodating.

This was my best experience with a dealership. There was zero pressure to buy and Richard was really knowledgeable and polite. Would highly recommend anyone... to Gustman Honda.

Jon DeVet was patient and informative, he is very knowledgeable and made me feel very relaxed. I felt comfortable enough to take the opportunity to ask... a lot of questions some which may have been ridiculous, but may have not spoken up if it hadn't been for Jon's relaxed demeanor. I love my new car and feel grateful for working with Jon.

Every time I go to Gustmans they make me feel welcome and comfortable. I love that they're straight up about prices since I'm not much of a negotiator.... Thanks, Jon!

I had the best experience at gustman Honda! The sales associate I worked with (Randy) was helpful and knowledgable about all aspects of the car and financing... of the car that we bought! Very happy with my purchace!

Shopping for a new car....sporty looking & heated seats for myself but drive people to DR.appointments for Waupaca CO.so wanted a safe,dependable,comfortable... car.Chad helped me choose & then explained all the options,accessories, etc.....Spent 3 hrs.there & it was incredible!!!!!! LOVE my new Honda Civic!! Great experience! Wonderful salesman & financial manager! Would recommend highly!!!!!

Our experience purchasing a vehicle from Gustman Honda was outstanding. We were treated fairly with professional courtesy. We are very satisfied with... the financial transaction and respect their sales process.

I had such a great experience at Gustman Honda working with Chad. He was fast, friendly and professional throughout the whole process and made me feel... really happy about my purchase of the 2011 Honda Odyssey. When it is time to upgrade I will for sure see Chad at Gustman and I will most definitely recommend all my family and friends to go there. I've been to a lot of dealerships looking for cars and Gustman is by far the best experience I've had! Thanks Chad