[{"id":422548,"personPtyId":31142746,"firstName":"Aaron","lastName":"Schuelke","titleText":"Finance Manager","emailTxt":"aaron.schuelke@gustman.com","empReviewCnt":0,"imageUrl":"http://cdn-user.dealerrater.com/images/90a115784791.jpg","drDealerId":18633,"certifiedEmployee":false},{"id":422535,"firstName":"Alan","lastName":"Hopfensperger","titleText":"Sales & Leasing Consultant","emailTxt":"alan.hopfensperger@gustman.com","empReviewCnt":0,"imageUrl":"http://cdn-user.dealerrater.com/images/e50f53a94b33.jpg","drDealerId":18633,"certifiedEmployee":false},{"id":413541,"personPtyId":31140108,"firstName":"Becki","lastName":"Decoster","titleText":"Office Manager","emailTxt":"becki.decoster@gustman.com","empReviewCnt":0,"imageUrl":"http://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":18633,"dealerEmpStartDtUtc":"938736000","industryStartDtUtc":"938736000","certifiedEmployee":false},{"id":422549,"firstName":"Bob","lastName":"Staffeld","titleText":"Service Advisor","emailTxt":"bob.staffeld@gustman.com","empReviewCnt":0,"imageUrl":"http://cdn-user.dealerrater.com/images/030ff2b6d666.jpg","drDealerId":18633,"certifiedEmployee":false},{"id":422531,"personPtyId":31332860,"firstName":"Brenda","lastName":"Gosz","titleText":"Administrative Assistant","emailTxt":"brenda.gosz@gustman.com","empReviewCnt":0,"imageUrl":"http://cdn-user.dealerrater.com/images/34ba8f64f902.jpg","drDealerId":18633,"dealerEmpStartDtUtc":"1254355200","industryStartDtUtc":"1009843200","certifiedEmployee":false},{"id":422540,"firstName":"Brian","lastName":"Moard","titleText":"Sales & Leasing Consultant","emailTxt":"brian.moard@gustman.com","empReviewCnt":0,"imageUrl":"http://cdn-user.dealerrater.com/images/cfba77d1f604.jpg","drDealerId":18633,"certifiedEmployee":false},{"id":413544,"personPtyId":31137616,"firstName":"Brian","lastName":"Rahn","titleText":"Sales Manager","shortBioText":"I grew up in central WI and have lived as far away as Seattle but I love this state. My wife and I enjoy trips up to Door Co. and spending time with family and friends. We have two pets my baby of a pitbull Diamond and her cat Frodo. We enjoy gardening and wine as hobbies.","emailTxt":"brian.rahn@gustman.com","empReviewCnt":0,"imageUrl":"http://cdn-user.dealerrater.com/images/616c7ffa5674.jpg","drDealerId":18633,"dealerEmpStartDtUtc":"1398902400","industryStartDtUtc":"1298937600","certifiedEmployee":false},{"id":422532,"firstName":"Brooke","lastName":"Guyette","titleText":"Ad","emailTxt":"brooke.guyette@gustman.com","empReviewCnt":0,"imageUrl":"http://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":18633,"certifiedEmployee":false},{"id":422530,"personPtyId":31142387,"firstName":"Chad","lastName":"Gehr","titleText":"Sales & Leasing Consultant","shortBioText":"Hi there!! Thank you so much for viewing my DealerRater profile. I was born and raised in the booming metropolis of Sheboygan, WI. I lived there for the first 30 years of my life and I know call the Fox Valley, \"Home\". I have worked in the car industry for a little over 8 years now and have held many different titles throughout my career in the automotive industry. I have held the roles of Sales and Leasing Consultant, Sales Manager, and also General Sales manager. \r\n\r\nWhen I am not putting in the time at the dealership assisting people in finding the right vehicle for their needs, I enjoy sports such as Baseball, Football, and Hockey. I am a big Country Music fan with my current Favorites being Kenny Chesney, Eric Church, Chris Young, Jason Aldean and Garth Brooks. I also enjoy playing hockey in the winter and being out on the boat in the summer for some much needed R&R.","emailTxt":"chad.gehr@gustman.com","empReviewCnt":0,"imageUrl":"http://cdn-user.dealerrater.com/images/61068fb11659.jpg","drDealerId":18633,"dealerEmpStartDtUtc":"1493596800","industryStartDtUtc":"1238544000","certifiedEmployee":false},{"id":422543,"firstName":"Dan","lastName":"Schell","titleText":"Sales & Leasing Consultant","emailTxt":"dan.schell@gustman.com","empReviewCnt":0,"imageUrl":"http://cdn-user.dealerrater.com/images/0971a78099f3.jpg","drDealerId":18633,"certifiedEmployee":false},{"id":422517,"personPtyId":31142393,"firstName":"Jill","lastName":"Pritchard","titleText":"Administrative Assistant","emailTxt":"jill.pritchard@gustman.com","empReviewCnt":0,"imageUrl":"http://cdn-user.dealerrater.com/images/842bc28af455.jpg","drDealerId":18633,"dealerEmpStartDtUtc":"1475280000","certifiedEmployee":false},{"id":422539,"firstName":"Joel","lastName":"Miller","titleText":"Sales & Leasing Consultant","emailTxt":"joel.miller@gustman.com","empReviewCnt":0,"imageUrl":"http://cdn-user.dealerrater.com/images/0a6b76a0fdaa.jpg","drDealerId":18633,"certifiedEmployee":false},{"id":422537,"firstName":"Ken","lastName":"Kiesgen","titleText":"Parts & Collision Manager","emailTxt":"ken.kiesgen@gustman.com","empReviewCnt":0,"imageUrl":"http://cdn-user.dealerrater.com/images/2a49f35ab724.jpg","drDealerId":18633,"certifiedEmployee":false},{"id":422527,"personPtyId":31142385,"firstName":"Lucas","lastName":"Collar","titleText":"General Manager","shortBioText":"Hi there. I have been in the Auto Industry for almost 20 years now. I absolutely love working with people to find their dream car. So many people have different reasons for purchasing a car, so we want to go out of our way to find what works for you, and help you accomplish that. We are excited to help you and look forward to working with each and every guest!!!","emailTxt":"lucas.collar@gustman.com","empReviewCnt":0,"imageUrl":"http://cdn-user.dealerrater.com/images/201aed824091.jpg","drDealerId":18633,"dealerEmpStartDtUtc":"1396310400","industryStartDtUtc":"928195200","certifiedEmployee":false},{"id":422538,"personPtyId":31892460,"firstName":"Randy","lastName":"Lehl","titleText":"Sales & Leasing Consultant","emailTxt":"randy.lehl@gustman.com","empReviewCnt":0,"imageUrl":"http://cdn-user.dealerrater.com/images/f4804ed87ce9.jpg","drDealerId":18633,"dealerEmpStartDtUtc":"1398902400","industryStartDtUtc":"941414400","certifiedEmployee":false},{"id":422542,"personPtyId":31142418,"firstName":"Richard","lastName":"Panske","titleText":"Sales & Leasing Consultant","emailTxt":"richard.panske@gustman.com","empReviewCnt":0,"imageUrl":"http://cdn-user.dealerrater.com/images/f9b4c4b50023.jpg","drDealerId":18633,"certifiedEmployee":false},{"id":422547,"personPtyId":31142423,"firstName":"Rick","lastName":"Meixl","titleText":"Service Advisor","emailTxt":"rick.meixl@gustman.com","empReviewCnt":0,"imageUrl":"http://cdn-user.dealerrater.com/images/756952c26a3f.jpg","drDealerId":18633,"certifiedEmployee":false},{"id":422546,"firstName":"Rick","lastName":"Schmalz","titleText":"Parts Advisor","emailTxt":"rick.schmalz@gustman.com","empReviewCnt":0,"imageUrl":"http://cdn-user.dealerrater.com/images/6c7815f6c1db.jpg","drDealerId":18633,"certifiedEmployee":false},{"id":422550,"firstName":"Rob","lastName":"Wartenberg","titleText":"Service Advisor","emailTxt":"rob.wartenberg@gustman.com","empReviewCnt":0,"imageUrl":"http://cdn-user.dealerrater.com/images/a2710824a188.jpg","drDealerId":18633,"certifiedEmployee":false},{"id":422533,"firstName":"Scott","lastName":"Guyette","titleText":"Service Manager","emailTxt":"scott.guyette@gustman.com","empReviewCnt":0,"imageUrl":"http://cdn-user.dealerrater.com/images/1046fb235290.jpg","drDealerId":18633,"certifiedEmployee":false},{"id":422528,"personPtyId":31142692,"firstName":"Toby","lastName":"Collar","titleText":"Sales & Leasing Consultant","shortBioText":"I graduated from Lincoln High School in 1996. I joined the Air Force then afterwards I finished my Associates Degree at Fox Valley Technical College in Appleton, WI in Banking/Finance with an emphasis in Business. I worked for Lowe's in Plover, WI as a department manager for 5 1/2 years before my brother talked me into trying the car business. He sold me on being a non-commission sales person. So I started selling for Kocourek Auto in Wausau in 2012. In June 2014 my wife and I moved to Appleton and started working for Gustman Honda and I have loved it ever since. We bought a house in March 2017 in Menasha and love owning a home. I enjoy doing things with my family outside of work. I also have 2 daughters, and enjoy the time I get to spend with them. I enjoy Fantasy Football, which makes the football season a fun time of year for me. I enjoy helping people find their new vehicles and look forward to meeting you.","emailTxt":"toby.collar@gustman.com","empReviewCnt":0,"imageUrl":"http://cdn-user.dealerrater.com/images/8602340c60ec.jpg","drDealerId":18633,"dealerEmpStartDtUtc":"1401580800","industryStartDtUtc":"1333238400","certifiedEmployee":false},{"id":422525,"personPtyId":31142706,"firstName":"Todd","lastName":"Bethe","titleText":"Parts Advisor","shortBioText":"I've been with Gustman Honda since May of 1995, I enjoy working with our guests as they are our number one priority, in addition to working for Gustman I serve as the Safety Officer with the Town of Utica Fire Department in Winnebago County, when I am not at work or the fire station you can find me at home with my wife and pets.","emailTxt":"todd.bethe@gustman.com","empReviewCnt":0,"imageUrl":"http://cdn-user.dealerrater.com/images/f0b78f4ac064.jpg","drDealerId":18633,"dealerEmpStartDtUtc":"799286400","industryStartDtUtc":"767750400","certifiedEmployee":false},{"id":422541,"personPtyId":31185835,"firstName":"Tony","lastName":"Nagel","titleText":"Sales & Leasing Consultant","emailTxt":"tony.nagel@gustman.com","empReviewCnt":0,"imageUrl":"http://cdn-user.dealerrater.com/images/47a84b3ed6a7.jpg","drDealerId":18633,"dealerEmpStartDtUtc":"1356998400","industryStartDtUtc":"1204329600","certifiedEmployee":false},{"id":422534,"personPtyId":31142390,"firstName":"Zach","lastName":"Hoffmann","titleText":"Sales & Leasing Consultant","emailTxt":"zach.hoffmann@gustman.com","empReviewCnt":0,"imageUrl":"http://cdn-user.dealerrater.com/images/796280d2abe0.jpg","drDealerId":18633,"dealerEmpStartDtUtc":"1493596800","industryStartDtUtc":"1462060800","certifiedEmployee":false}]

Dealer on Cars.com since October 2016

Currently in stock!

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New Used

Today's Hours

Sales 8:30 AM - 8:00 PM
Service 7:30 AM - 5:30 PM
Mon 8:30 AM - 8:00 PM
Tue 8:30 AM - 5:30 PM
Wed 8:30 AM - 8:00 PM
Thu 8:30 AM - 8:00 PM
Fri 8:30 AM - 5:30 PM
Sat 8:30 AM - 5:00 PM
Sun Closed
Mon 7:30 AM - 5:30 PM
Tue 7:30 AM - 5:30 PM
Wed 7:30 AM - 5:30 PM
Thu 7:30 AM - 5:30 PM
Fri 7:30 AM - 5:30 PM
Sat 8:00 AM - 12:00 PM
Sun Closed

Reviews

1.0
25 lifetime reviews. Includes reviews of Gustman Honda from DealerRater.com
  • Helpful/Honest People
    July 13, 2012

    Everyone who works at this facility is very helpful and friendly. The service people are honest and accommodating.

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • Poor Business Practice
    September 28, 2017

    Unfortunately, my first experience with Gustman will also be my last experience with them without even stepping foot on their lot. I contacted them a...bout test driving a vehicle and received an email response rather timely and we set up a time to test drive said vehicle. The next day I was contacted that I could not drive the vehicle because it was in the shop getting new brakes and it may take a few days. My next appointment could not be completed because the vehicle was still not ready. I set up another appointment and then received an email that the vehicle was already sold. What? Sold off the lift or what? I was very disappointed that they would have pulled that kind of stunt on me. They had the tenacity to ask if I wanted to look at a different vehicle. What would make me think that they wouldn't pull the same cheap shot like they did with the first vehicle and sell that one out from underneath me, too? To me, that is poor customer service and poor business practice. Sorry Gustman but your business is only as good as your weakest link.

    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    2 people out of 3 found this review helpful. Did you?

  • Rude and Ignorant
    August 7, 2017

    Never got that kind of treatment at a car dealership. Did not return any of my phone calls. Could not / would not recommend them to anyone.

    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?

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Service & Repair

Service Reviews

1.0

18 lifetime reviews of the Service Department.
Includes reviews of Gustman Honda from DealerRater.com

  • Helpful/Honest People
    July 13, 2012

    Everyone who works at this facility is very helpful and friendly. The service people are honest and accommodating.

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • Not easy to negotiate- back and forth with manager
    January 25, 2013

    I don't like when there is a manager and sales man going back and forth. At vans honda in Green Bay it was the sales guy and my self no middle man. I ...spent three hours at Gustman and all they offered me was the lowest trade in value for my car and a payment of $400 per moth. I went to vans and I got $3000 more for my trade and my payment for the exact same vehicle wa $320 per month. It is worth the 20 mile drive appleton people.

    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    3 people out of 3 found this review helpful. Did you?
    Dealer Response

    I am sorry for your efforts spent working with us and not recieving a great outcome. In May of 2014 we had a major managment change. Along with many c...hanges we have seen a huge increase in very satisfied guests. If you could give us another chance I would greatly appreciate it, and if not I understand also. Thanks, Brian Rahn Sales manager Gustman Honda


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Service Pricing
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RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since October 2016


"Gotta Go To Gustman!"

Top Reviewed Employees

Aaron Schuelke

Finance Manager

No reviews

Alan Hopfensperger

Sales & Leasing Consultant

No reviews

Becki Decoster

Office Manager

No reviews

Bob Staffeld

Service Advisor

No reviews

Brenda Gosz

Administrative Assistant

No reviews
Gustman Honda
2400 W Spencer St Appleton, WI 54914
New (920) 243-7345
Used (920) 268-4709
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