Reviews
Absolutely horrible experience with this dealership very
Absolutely horrible experience with this dealership very dishonest sales shady business don’t do what they say gonna do absolutely horrible
Absolutely horrible experience with this dealership very
Absolutely horrible experience with this dealership very dishonest sales shady business don’t do what they say gonna do absolutely horrible
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
We purchased both of our vehicles at Holiday.
We purchased both of our vehicles at Holiday. If you want the best deal and great people to work with from the purchase, routine maintenance and even repairs, this is the dealership we recommend.
We purchased both of our vehicles at Holiday.
We purchased both of our vehicles at Holiday. If you want the best deal and great people to work with from the purchase, routine maintenance and even repairs, this is the dealership we recommend.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your wonderful review! We're thrilled to hear that you've purchased both of your vehicles at Holiday Chevrolet. Our team is dedicated to providing the best deals and exceptional service throughout your ownership experience. We appreciate your recommendation and look forward to assisting you again for your routine maintenance or repairs. Drive safely! Best, Matt Johnson, 903.564.3551, matt@holidayautogroup.com
I wish to bring attention to your excellent employee Joel
I wish to bring attention to your excellent employee Joel that schedules repairs. He took the time and interest to look at my problem, solved it in five minutes and I was on my way. Thanks Joel!!!!
I wish to bring attention to your excellent employee Joel
I wish to bring attention to your excellent employee Joel that schedules repairs. He took the time and interest to look at my problem, solved it in five minutes and I was on my way. Thanks Joel!!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you, George, for recognizing the exceptional service provided by Joel at Holiday Chevrolet. We are thrilled to hear that Joel was able to quickly address and solve your issue. We appreciate your feedback and look forward to assisting you again in the future. Best, Matt Johnson, 903.564.3551, matt@holidayautogroup.com
Thank you so much I started my new car with my phone.
Thank you so much I started my new car with my phone. This morning didn’t go anywhere just proud Thanks Austin and Team My Equinox is comparable too our kids Lexus head held high smiled and parked and felt rich still do Again Thanks fo everyone Att Holiday Chevrolet Whitesboro Tx
Thank you so much I started my new car with my phone.
Thank you so much I started my new car with my phone. This morning didn’t go anywhere just proud Thanks Austin and Team My Equinox is comparable too our kids Lexus head held high smiled and parked and felt rich still do Again Thanks fo everyone Att Holiday Chevrolet Whitesboro Tx
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Melanie, thank you for taking the time to share your feedback regarding your experience at Holiday Chevrolet and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Best, Matt Johnson, 903.564.3551, matt@holidayautogroup.com
Just bought a new 2024 equinox rs, have issues with the
Just bought a new 2024 equinox rs, have issues with the CarPlay skipping and freezing up a few times. I took a video showing it froze up when trying to push the buttons. Dropped it off explaining to them it happened at random times and I gave them the video to show the issue. They had 3 full days with it and nothing, went to pick it up and they say they could duplicated the issue so they can’t do anything. Even with the video proof it’s messed up I’m stuck with the radio. Paid over $40k and they won’t replace the radio. The manager was listening to our conversation and he actually said to me sorry it’s happening to you but we can’t do anything about it! $40k and that’s how they treat their customers? Their customer service is a joke!!!
Just bought a new 2024 equinox rs, have issues with the
Just bought a new 2024 equinox rs, have issues with the CarPlay skipping and freezing up a few times. I took a video showing it froze up when trying to push the buttons. Dropped it off explaining to them it happened at random times and I gave them the video to show the issue. They had 3 full days with it and nothing, went to pick it up and they say they could duplicated the issue so they can’t do anything. Even with the video proof it’s messed up I’m stuck with the radio. Paid over $40k and they won’t replace the radio. The manager was listening to our conversation and he actually said to me sorry it’s happening to you but we can’t do anything about it! $40k and that’s how they treat their customers? Their customer service is a joke!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We appreciate you sharing details of your time spent with our dealership. We assure you that customer satisfaction is our utmost priority and would like the chance to discuss your experience further. Please contact me at your earliest convenience so we can discuss your experience and work towards a resolution. Best, Matt Johnson, 903.564.3551, matt@holidayautogroup.com
Unless you’re going to replace my radio, I want nothing to do with your dealership. Have a manager speak to me the way he did that would be the only way I would ever step foot in there
Russ and Austin were both went out of their way to get me
Russ and Austin were both went out of their way to get me into the perfect car. Thank you both
Russ and Austin were both went out of their way to get me
Russ and Austin were both went out of their way to get me into the perfect car. Thank you both
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Russ and Austin was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Best, Matt Johnson, 903.564.3551, matt@holidayautogroup.com
Over all experience
Buying a car is wonderful but service dept. needs some work. I have never went to a shop and have to schedule a oil change a week out
Over all experience
Buying a car is wonderful but service dept. needs some work. I have never went to a shop and have to schedule a oil change a week out
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Noel, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that we can discuss your experience in more detail. Best, Matt Johnson, 903.564.3551, matt@holidayautogroup.com
Great price, fast friendly service.
Great price, fast friendly service. Trevor and Julian were great. Definitely in my top two experiences of buying a new car.
Great price, fast friendly service.
Great price, fast friendly service. Trevor and Julian were great. Definitely in my top two experiences of buying a new car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Greg, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Holiday Chevrolet. Please feel free to contact us if you have any questions on your new purchase. Best, Matt Johnson, 903.564.3551, matt@holidayautogroup.com
New Vette
Had to pay over MSRP to buy a new car. No way can i provide glowing comments. Forget supply and demand. How much profit margin do u need
New Vette
Had to pay over MSRP to buy a new car. No way can i provide glowing comments. Forget supply and demand. How much profit margin do u need
- Customer service 4.0
- Buying process 2.0
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Clay, thank you for your honest feedback.If you would like to discuss your purchase in further detail, please contact me at your convenience. Best, Matt Johnson, 903.564.3551, matt@holidayautogroup.com
Great Dealership
I have bought numerous new vehicles during my lifetime. This dealership has been by far the best.
Great Dealership
I have bought numerous new vehicles during my lifetime. This dealership has been by far the best.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for this amazing review, Terri! We really appreciate your business. Best, Matt Johnson, 903.564.3551, matt@holidayautogroup.com