Reviews
My experience at Holiday GMC was incredibly positive from
My experience at Holiday GMC was incredibly positive from start to finish. The staff was exceptionally friendly and accommodating, creating an atmosphere that felt welcoming rather than pushy. I was particularly impressed that there were no hard sales tactics or deceptive pricing schemes; everything was transparent from the beginning. When it came to my trade-in, they offered me a fair price that reflected its true value, which I greatly appreciated. The entire process was surprisingly efficient?I completed the paperwork, vehicle inspection, and finalization in under three hours. I had my own financing secured beforehand, and at no point did the team pressure me to consider their financing options. This respectful approach allowed me to feel comfortable and in control of my decisions. Jona, my sales representative, was especially helpful. He went above and beyond by staying late on a Saturday evening just to ensure that everything was finalized comfortably and correctly. His dedication made a significant difference in my overall experience. In summary, working with Holiday GMC was a pleasure, and I would highly recommend them to anyone looking for a stress-free car-buying experience.
My experience at Holiday GMC was incredibly positive from
My experience at Holiday GMC was incredibly positive from start to finish. The staff was exceptionally friendly and accommodating, creating an atmosphere that felt welcoming rather than pushy. I was particularly impressed that there were no hard sales tactics or deceptive pricing schemes; everything was transparent from the beginning. When it came to my trade-in, they offered me a fair price that reflected its true value, which I greatly appreciated. The entire process was surprisingly efficient?I completed the paperwork, vehicle inspection, and finalization in under three hours. I had my own financing secured beforehand, and at no point did the team pressure me to consider their financing options. This respectful approach allowed me to feel comfortable and in control of my decisions. Jona, my sales representative, was especially helpful. He went above and beyond by staying late on a Saturday evening just to ensure that everything was finalized comfortably and correctly. His dedication made a significant difference in my overall experience. In summary, working with Holiday GMC was a pleasure, and I would highly recommend them to anyone looking for a stress-free car-buying experience.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Worked hard to get me best deal and helped me get bed
Worked hard to get me best deal and helped me get bed switch done. Tim Hammack was great to work with and helped me tremendously
Worked hard to get me best deal and helped me get bed
Worked hard to get me best deal and helped me get bed switch done. Tim Hammack was great to work with and helped me tremendously
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Best experience I have ever had with any dealership.
Best experience I have ever had with any dealership. The salesman I worked with was professional, friendly, and transparent during the entire process, which I greatly appreciated. I would recommend both Abel or Seth, to everyone.
Best experience I have ever had with any dealership.
Best experience I have ever had with any dealership. The salesman I worked with was professional, friendly, and transparent during the entire process, which I greatly appreciated. I would recommend both Abel or Seth, to everyone.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
The service department at Holiday Chevrolet is always
The service department at Holiday Chevrolet is always easy to deal with. They provide a comfortable and welcoming environment, along with friendly smiling faces. Whether you are scheduling and appointment, picking up your vehicle or standing face to face with a problem the staff is always willing to go above and beyond. Joel is always helpful, knowledgeable, responsive and great to deal with. We have a couple of dealerships close to home, but we choose to drive the 45 minutes to Holiday for service and because of that service, they will continue to get our business when purchasing our new vehicles. Thank you, Team Holiday,!
The service department at Holiday Chevrolet is always
The service department at Holiday Chevrolet is always easy to deal with. They provide a comfortable and welcoming environment, along with friendly smiling faces. Whether you are scheduling and appointment, picking up your vehicle or standing face to face with a problem the staff is always willing to go above and beyond. Joel is always helpful, knowledgeable, responsive and great to deal with. We have a couple of dealerships close to home, but we choose to drive the 45 minutes to Holiday for service and because of that service, they will continue to get our business when purchasing our new vehicles. Thank you, Team Holiday,!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
They are very nice and helpful and very informative and
They are very nice and helpful and very informative and always letting me know about a cars price and courteous to help
They are very nice and helpful and very informative and
They are very nice and helpful and very informative and always letting me know about a cars price and courteous to help
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Absolutely horrible experience with this dealership very
Absolutely horrible experience with this dealership very dishonest sales shady business don’t do what they say gonna do absolutely horrible
Absolutely horrible experience with this dealership very
Absolutely horrible experience with this dealership very dishonest sales shady business don’t do what they say gonna do absolutely horrible
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
We purchased both of our vehicles at Holiday.
We purchased both of our vehicles at Holiday. If you want the best deal and great people to work with from the purchase, routine maintenance and even repairs, this is the dealership we recommend.
We purchased both of our vehicles at Holiday.
We purchased both of our vehicles at Holiday. If you want the best deal and great people to work with from the purchase, routine maintenance and even repairs, this is the dealership we recommend.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your wonderful review! We're thrilled to hear that you've purchased both of your vehicles at Holiday Chevrolet. Our team is dedicated to providing the best deals and exceptional service throughout your ownership experience. We appreciate your recommendation and look forward to assisting you again for your routine maintenance or repairs. Drive safely! Best, Matt Johnson, 903.564.3551, matt@holidayautogroup.com
I wish to bring attention to your excellent employee Joel
I wish to bring attention to your excellent employee Joel that schedules repairs. He took the time and interest to look at my problem, solved it in five minutes and I was on my way. Thanks Joel!!!!
I wish to bring attention to your excellent employee Joel
I wish to bring attention to your excellent employee Joel that schedules repairs. He took the time and interest to look at my problem, solved it in five minutes and I was on my way. Thanks Joel!!!!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you, George, for recognizing the exceptional service provided by Joel at Holiday Chevrolet. We are thrilled to hear that Joel was able to quickly address and solve your issue. We appreciate your feedback and look forward to assisting you again in the future. Best, Matt Johnson, 903.564.3551, matt@holidayautogroup.com
Thank you so much I started my new car with my phone.
Thank you so much I started my new car with my phone. This morning didn’t go anywhere just proud Thanks Austin and Team My Equinox is comparable too our kids Lexus head held high smiled and parked and felt rich still do Again Thanks fo everyone Att Holiday Chevrolet Whitesboro Tx
Thank you so much I started my new car with my phone.
Thank you so much I started my new car with my phone. This morning didn’t go anywhere just proud Thanks Austin and Team My Equinox is comparable too our kids Lexus head held high smiled and parked and felt rich still do Again Thanks fo everyone Att Holiday Chevrolet Whitesboro Tx
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Melanie, thank you for taking the time to share your feedback regarding your experience at Holiday Chevrolet and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Best, Matt Johnson, 903.564.3551, matt@holidayautogroup.com
Just bought a new 2024 equinox rs, have issues with the
Just bought a new 2024 equinox rs, have issues with the CarPlay skipping and freezing up a few times. I took a video showing it froze up when trying to push the buttons. Dropped it off explaining to them it happened at random times and I gave them the video to show the issue. They had 3 full days with it and nothing, went to pick it up and they say they could duplicated the issue so they can’t do anything. Even with the video proof it’s messed up I’m stuck with the radio. Paid over $40k and they won’t replace the radio. The manager was listening to our conversation and he actually said to me sorry it’s happening to you but we can’t do anything about it! $40k and that’s how they treat their customers? Their customer service is a joke!!!
Just bought a new 2024 equinox rs, have issues with the
Just bought a new 2024 equinox rs, have issues with the CarPlay skipping and freezing up a few times. I took a video showing it froze up when trying to push the buttons. Dropped it off explaining to them it happened at random times and I gave them the video to show the issue. They had 3 full days with it and nothing, went to pick it up and they say they could duplicated the issue so they can’t do anything. Even with the video proof it’s messed up I’m stuck with the radio. Paid over $40k and they won’t replace the radio. The manager was listening to our conversation and he actually said to me sorry it’s happening to you but we can’t do anything about it! $40k and that’s how they treat their customers? Their customer service is a joke!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We appreciate you sharing details of your time spent with our dealership. We assure you that customer satisfaction is our utmost priority and would like the chance to discuss your experience further. Please contact me at your earliest convenience so we can discuss your experience and work towards a resolution. Best, Matt Johnson, 903.564.3551, matt@holidayautogroup.com
Unless you’re going to replace my radio, I want nothing to do with your dealership. Have a manager speak to me the way he did that would be the only way I would ever step foot in there