The Sharpest Rides

My husband had been looking for this particular vehicle for quite some time. So when he messaged me at work asking if I wanted to go to Denver next weekend I said sure. He then filled me in on why we were going. We communicated with Bill in order to coordinate the car getting checked over and cleaned thoroughly, and whether it would be there when we flew in from Memphis, TN. Having now driven 16 hours in this car within hours of taking possession of it I can say it handles mountainous roadways, snow covered roadways, rainy roadways, with great ease. My husband could tell that this dealership is very selective with what it stocks and is very forthcoming regarding any issues with the vehicle (hail damage, not visible to my eyes so the repair was seamless). We highly recommend Bill, he was very responsive and forthcoming.

I purchased a truck from Sharpest Rides. I made a mistake in applying for the title. Candace and Tonia in the finance and records department saved my butt. They reworked the paper work to straighten out my mistake. They didn't complain. Everything worked out perfectly. They were amazing.

Well, we came to the Sharpest rides just looking for a car and at end and of the day we left with a car, to me that says a lot of Daniel. He was helpful and did everything in his power, may I add tirelessly to get us car that has what we were looking and fit our budget. We are so happy with Daniel service. We will highly recommend him and the Sharpest mind to anyone looking for a car of the dream.

I HATE this place!! It’s been haunting me just like the lemon they sold me! I bought my car and the night I pulled out of the parking lot it broke down on the side of the road! I had to pay $100 to get a tow truck! Then they told me it was due to fuel pump! They serviced it did not give me a rental car. After I took my car back after 3 days! Keep in mind I had just bought it 4 day’s ago! So that’s was very FRUSTRATING! Then I notice exactly one week later my check engine light is on i get it tested at O Riley’s . Autozone and advanced auto parts they all tell me the same code P0420 I call them and tell them. They tell me they have to test it at their service center to Confirm. I bring my car back and they tell me and confirm the same code comes back they keep it for a entire week and that it’s a very expensive issue with it being now about 2 weeks of me having the car and getting this news I told them I no longer would like this car and I would like to trade unless they are able to fix this really big issue. They told me they could give not give me a courtesy vehicle they no longer do that. And this was an expensive issue so they could try and either get me a Rental car while they service it and i pay service fees! or they fix the car that’s it. I chose for them to fix the car. I go to pick up the car the “manager” RAYMUNDO ORTIZ was very rude and racial made me very uncomfortable they refused to give me a receipt! Made me sign a paper saying any other service they will charge $99 per hour. Which I felt was okay because they fixed the most important major issue so I thought.I had to leave work to go and get my car so I was on lunch it was so overwhelming the First Lady at the counter was mean to me first saying she couldn’t find my car ??? ThAtsbwhy I asked to speak with the manager raymundo ! Smh so I just left. About 2 months later I have my check engine light back on and my antifreeze is leaking I take it back just for estimate they were very rude told me they were going to need to keep it for at least 2weeks!!! I could not afford to do that. I would also have to pay the service fees ! And i could not afford to do that I have a important job to get back and fourth to and important appointments to help take my grandmother to. They could care less they then call me exactly 1 month and 2 days after I had already found another mechanic to fix my antifreeze. They tell me the bank that was going to finance me did not accept the offer??? How that was not already taken care of ??? I have no idea they then insist I bring another 3,500 for another bank to finance me or they would take my car back!!! I honestly begin to cry and explain everything that’s wrong with the car and asked to speak with the manager . I get on the line with the manager and he was nice he understood my frustration at the time.. he says I’m not sure why that happened we will take care of the car but we have to switch it to a buy her pay here in order for you to keep the car and we have to re write your contract please come back in. Desperate I go back to get another contract I scheduled the appointment for the issue with the P0420. When I arrive at my appointment they bring up the paper again saying I signed it and they are charging me for service and they need it for about 2 weeks. I could not believe I asked for the manager by name which I no longer remember 😐 but he then tells me that he cannot help me after he already told me he would take care of it ? It was Just a very horrible experience so I’m now here ! Stuck with the car and the code P0420 is effecting My car really bad! I called service today just trying to gather information about the dates and what my car was serviced for I spoke with a nice lady that answered she said that she could go back to the beginning of time says I took my car In for a fuel pump November 2017? I didn’t even own the car at that point !!!! Then the starter in September 2017? Also had not even thought about buying a car then ? So Then a Water pump March 2018 ( I have never been told anything being done to my water pump? Or needed that to be fixed ? That was the time they say they fixed the huge problem P0420? And refused to give me a receipt for! Also made a big deal and made me sign the paper thing! Then lastly a coolant leak that I refused service on! The only correct thing is the coolant leak that I refused service on? They have no record of me getting my fuel pump replaced ? Even tho THEY GAVE ME A RECEIPT THAT CLEARLY HAS THE DATE! . I calmly explained to the lady none of the info is correct she offers to get her manager! Turns out it’s RAYMUNDO he was soooo rude to me ! Told me he doesn’t care or know why the systems are wrong! And he’s not going to explain because doesn’t have to! Because he is his own manager and that he no longer wished to speak with me and was disconnecting the call! I have NEVER been treated this way it’s not fair to treat your customers this way I HATE THIS PLACE. ! I intend to do everything in my power to present my evidence and phone calls to whom ever will listen! STOP 🛑AND DO NOT PASS GO WITH THIS PLACE I BEG YOU!!

French was very great , I had such a great experience I was able to to leave with the vehicle I was determined to . Everyone was welcoming and thoughtful🙂👍🏽

mr. French was very respectable informal and knew a lot about the vehicles he was a great person to work with I recommend him for the next person at 25 weeks

leon did a great job helping me get approved. Approved for CTS, I came for a Deville but it was sold so he did his job and got me into a better vehicle

So we all know how much we hate going to the car dealership and dealing with the “sales Team” Not here !! I purchased my Jeep Wrangler from the SHARPEST RIDES!! Omg they have so many nice cars to choose from, the staff so friendly from door greeters to the sales team, finance Dept. Hands down best car buying experience. And while I was waiting for my papers to sign I had an amazing affordable steak lunch cooked fresh just for me. Please go down and visit Bill Peck from the Sharpest Rides you will not be pressure, or hassle, it’s a no brainer !! Sharpest Rides is where you need to go to purchase your next vehicle. 🥰. Thanks Brenda Lee Martinez

On 11/30/2019, I submitted a request to view a 2017 Chevrolet Equinox and immediately received an alert that this Dealership performed a credit history check (Unauthorized). Salesperson - Mario and Finance Manager Jesus said they had authorization from a possible 2015 credit application. This is unfair and unlawful. I have submitted a Better Business complaint and will submit a review to every site that will alert all consumers of their actions. I STRONGLY RECOMMEND CAUTION BEFORE DOING BUSINESS WITH THE SHARPEST RIDES DEALERSHIP.

On 11/30/2019, submitted a request to look at a 2017 Chevrolet Equinox. I then received an alert from one of the 3 credit agencies of an unauthorized "Hard Inquiry" on my credit history. When i called to find out why this was performed. The Sales person Mario said they had authorization to perform on from a 2015 credit application i submitted. Finance Manager Jesus agreed with Mario. This is unfair practice, I have reported this to the Better Business Bureau and will write an unfair review to every site i can find. TOTALLY UNACCEPTABLE. I STRONGLY RECOMMEND NOT TO TRUST THIS DEALERSHIP.