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Neuville Motors

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (83 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (83 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Neuville Motors from DealerRater.

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Oil change

I had my oil change and the tire rotated and they were quick and very professional

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Ginny, it is great to hear everything was done quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!

Bought new vehicle

I have to commend Neuville Motors in Waupaca for the best service we have have ever experienced! We are waiting for the weather tec (chey version) mats for the back of the vehicle to come in. They are on back order. I mentioned we will be leaving for Florida in a few weeks. He (Jeff Neuville) went above and beyond to call other dealers to see if they had any. They found them and will be sending a driver to pick them up. They will have them ready for us tomorrow! The experience with them has been nothing but phenomenal!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Servicing our 2022 Enclave

Just a great experience always. I even take my 64 lmpala there for service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great service and sales

Great service and staff. Chad and his staff in service are very good to work with. They even delivered my car back to my home after it was done. Great service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Good Afternoon Scott, Thank you for taking the time to leave us a review. We really appreciate the kind words and star rating. Thank you for trusting Neuville Motors for your vehicle needs. We look forward to helping you in the future. Have a great day, Jenni Rice-Office Administrator

Excellent sales

Had an excellent experience buying a car from Neuville. Dan was amazing & went out of his way to get us into a new Malibu at an affordable price. Highly recommend Neuville for your vehicle purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!

Dealer experience was top notch

Every one at Neville motors are very helpful. Fred our salesman was very informative from the start to the sale. Fred went thru everything with us. Thank you all for a great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service.

Neuville Motors in Waupaca was a pleasure to work with from the first time I walked in the door. They walked me thru different options, answered any questions I had, and were not pushy at all. While we were working on purchasing the vehicle, the entire sales team and reception staff took time to interact with our children and help keep them entertained. Jeff was very friendly and outgoing throughout the entire process. My truck looked amazing when I picked up inside and out; their detail person does great work. I have had a couple of questions since getting the truck and every time they have surpassed my expectations for customer service. My wife and I drove around to several different dealerships from Appleton to Sheboygan, and no one else compared to the service we received from Neuville. It shows that they are a family oriented company, looking to earn a customer and not just a sale. I will be recommending them to family and friends and am very happy I choose to buy from Neuville Motors.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Driven by excellence

The staff is informative and responsive to my needs. They over deliver and make me feel like I'm their best customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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My new 2017 Chevrolet Cruze Hatch

Jeff Neuville was extremely helpful in finding the exact Cruze I was looking for. Lois Olson in the business office did a great job of finding us the best leasing option available.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Purchase at Neuville Motors Wauapaca

It was a very easy purchase process. Probably the best experience buying a car in our whole life.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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