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Neuville Motors

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (83 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (83 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Neuville Motors from DealerRater.

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Jerry

A great dealership to buy or lease your next vehicle. The staff is truly wonderful and very helpful to put you in the right transportation for your needs!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Highly Recommended!

Andy Williams went the extra mile to make our buying experience simple and easy! Pricing, quality and customer service is excellent!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great dealer

Everyone is very nice and helpful. Completely satisfied with my experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Experience at Neuville Motors

The staff made our sale easy and enjoyable. We are always treated right at Neuville. Our sales professional Dan Tischendorf goes above and beyond for us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Poor customer service..

They never even contacted me! Guess they didn't want my business.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Patti sorry for no one getting to you If you could provide me with what type of car you were looking for I can investigate and find out who dropped the ball. My email is rick.meyers@neuvillemotors.com Thank you Rick Meyers

Great Customer Service

Our saleman gave me excellent information on 2 different vehicles. He explained things so I could understand the process, was very polite, and very professional. And, so far, I am very pleased with my new Encore.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Repair Service

The work was done very promptly and professionally

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Nicebuilding remodel and the coffee is always on

I bought a 1 owner used Buick with 66,xxx miles for my wife from Dan Tischendorf over 10 years ago. It now has 275,xxx miles on it. I bought her a 1 owner Chevrolet a year ago and have been driving the Buick over 80 miles round trip for work since. I just took the Chevrolet in for its first repair since buying it. Bob and Chad in the service department are both very helpful as well as Keith and Kerry in the parts department. These guys all know me by name also.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Service work on 2013 Buick Regal

After telling the serviceman about the very unpleasant experience the last time I had brought my car in for service, I was treated very well. After the work was done on my car, he brought my keys out to me, along with a very detailed report of the work done, and explained it all to me and answered my questions. However, when I had driven up to the service entrance doorway, I followed the instructions to "sound horn to gain entrance," I saw that there was a car waiting just inside. I saw service people walking back and forth to the desk, looking outside, seeing that I was waiting, but no one bothered to move that car. I know I waited at least ten minutes, when finally someone drove up next to me, saw that I was waiting, and went inside. It looked like he may be an employee there, perhaps in management, and talked to several people, and then someone moved that car, and the door opened so I could drive in. It looked to me like all of the service people walking back & forth, seeing me waiting, and seeing that car parked there, had the impression that "it's not my job" to move the car. That was the only disappointing experience I had on this trip.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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YOUR TRUCK IS DONE ON TIME, AND ALL WORK PERFORMED

AS ALWAYS, THE SERVICE STAFF IS EXCELLENT IN THEIR CUSTOMER RELATIONS. THIS IS WHAT SELLS A CAR-TRUCK, THE SALESPERSON, AND SERVICE DEPT. THEY ARE BOTH OUTSTANDING..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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