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Meet Kerry Guptill

Kerry Guptill headshot
Service Manager
(109 reviews)

Reviews

I am so incredibly grateful that I got my jeep through

I am so incredibly grateful that I got my jeep through Tim’s truck capital! Not only did they fix my Jeep for free it was past the 30 day warranty & they honored the warranty, even though it was almost a month passed! They also got me in even though they were booked over booked because I was so concerned they fixed my car quickly! The problem was from someone else putting new breaks in & they still fixed the problem and charged me nothing. Everyone was so nice to me and they helped me and addressed my concerns. Fix my car. You’re not gonna find another dealership to do that. I am so grateful thank you Tim‘s truck all of you.!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Tim's Truck Capital & Auto Sales, Inc..

My truck was making a funny noise after the 30 days they

My truck was making a funny noise after the 30 days they not only honored the 30 day warranty. They fixed it at no cost. Tim‘s truck capital is an amazing place. I highly recommend buying your used truck from them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Tim's Truck Capital & Auto Sales, Inc..

Good customer service.

Good customer service. Everybody was polite, so far so good on the 2015 Jeep Wrangler I bought. 👍🇺🇸

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Tim's Truck Capital & Auto Sales, Inc..

All staff were amazing and did all they could to help me

All staff were amazing and did all they could to help me , as a single mom, get a first car for my son ! Thank you so much

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Tim's Truck Capital & Auto Sales, Inc.!

Great people!

Great people!! Matt and Tim were Amazing with me and my issues !!! Thank you 😊 🙏moneka

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

Tim's wouldn't be much more or less than any other dealer

Tim's wouldn't be much more or less than any other dealer of comparable size if it weren't for the fact that they push purchasers of vehicles to take out extended warranties through this company that is an absolute scam. Any business worth their salt would be mindful of any other business they either refer or sell a product for, and Tim's had great things to say about the warranty people, until I tried to place a claim for a serious issue, then the service dept of Tim's THEN revealed that those warranties don't cover much. So goes the course, you sell lies or affiliate with a con company, you lose business. This being the main reason I wouldn't buy from Tim's ever again ...

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Bill, thank you for your feedback. We’re truly sorry to hear that your experience with the warranty coverage didn’t meet your expectations. We always strive to be transparent with what our protection plans cover, and we know how frustrating it can be when a claim doesn’t go the way you hoped. That said, these warranties have saved many of our customers thousands of dollars on repairs for major components like engines and transmissions—repairs that often wouldn’t be affordable out of pocket. We absolutely take customer concerns seriously and continuously evaluate who we partner with. If you're open to it, we’d appreciate the opportunity to revisit your claim and see if there’s anything more we can do to help. Please reach out to us directly, or let us know the best way to contact you. Sean McIntyre Sales Manager seanm@timstruckcapital.com

Great services and financial expertise from all at Tim’s

Great services and financial expertise from all at Tim’s truck. Really appreciate the team there

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Tim's Truck Capital & Auto Sales, Inc..

Hello, everyone was super professional and helpful!

Hello, everyone was super professional and helpful! Loved the waiting area as well. Will definitely come back for car maintenance!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Tim's Truck Capital & Auto Sales, Inc. to be a positive one. Please don't hesitate to reach out if you need anything else.

Very relaxed yet professional atmosphere, these people

Very relaxed yet professional atmosphere, these people will do their best to get you into a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Tim's Truck Capital & Auto Sales, Inc. to be a positive one. Please don't hesitate to reach out if you need anything else.

I like Tim’s truck capital, I would buy another truck

I like Tim’s truck capital, I would buy another truck from these people for sure

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Tim's Truck Capital & Auto Sales, Inc. to be a positive one. Please don't hesitate to reach out if you need anything else.