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Tim's Truck Capital & Auto Sales Inc

(1,579 reviews)
Visit Tim's Truck Capital & Auto Sales Inc
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–6:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–6:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–4:00pm Closed
Sunday Closed Closed
2023 state dealer award
View 8 awards
2023 state dealer award 2022 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
(603) 736-7126 (603) 736-7126

Reviews

(1,579 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Tim's Truck Capital & Auto Sales Inc from DealerRater.

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Was a great experience buying a truck from them, it was

Was a great experience buying a truck from them, it was my first truck buying experience and they treated me very well and I had a issue with the truck a couple days after purchasing it and they took it right back and fixed it for me and gave a me loaner vehicle as I waited.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Super helpful and fair, everyone here helped me buy the

Super helpful and fair, everyone here helped me buy the car of my dreams for an affordable price

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Tim's Truck Capital & Auto Sales, Inc..

I got my dream vehicle here, I came to the dealership

I got my dream vehicle here, I came to the dealership late when I still had to work later on that day . They were able to assist me and help work with my time schedule as I knew how great the car was. They also helped me out when I offered a discount off the sticker price. Everyone I worked with was very friendly and gave wonderful customer service! I even got a better interest rate through their bank. The car did have problems, nothing major, just used issue like coffee inside the window button - luckily my free 30 day warranty covered the issue for free and they fit me into their schedule easily. Overall I rate the experience as excellent and would tell my friends and family to come here!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Tim's Truck Capital & Auto Sales, Inc..

Salesman was very easy to deal with however the vehicle

Salesman was very easy to deal with however the vehicle they sold me started having issues the next day. The check engine light came on and it’s running rough. The dealerships warranty says it only covers 50% of the costs of labor and parts and you have to bring it to them to fix. I’m over an hour and a half away and I’m not going to waste my time bringing it back to them only to have to pay half of the bill when it started having issues the day after I drove off the lot. Horrible dealership warranty and from now on I will shop at places that offer a reasonable warranty to back my purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Colby, thank you for sharing your feedback. I’m sorry to hear about the issues you’ve experienced after your purchase. That is never the experience we want for our customers. Please reach out to me directly at seanm@timstruckcapital.com so I can review your situation in detail and work with you on the best path forward. Your concerns matter, and I’d like the opportunity to assist you personally.

I had a great experience, they did everything they could

I had a great experience, they did everything they could to help me get the truck I wanted. Very pleasant and accommodating. I will definitely use them again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing about your experience with Tim's Truck Capital & Auto Sales, Inc.. We appreciate your business and hope to see you again soon!

They were great they helped me pick out a car that would

They were great they helped me pick out a car that would work for me @ a price I could afford.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Tim's Truck Capital & Auto Sales, Inc.. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

All the staff was attentive and amicable.

All the staff was attentive and amicable. They worked through our trade and purchase with respect and at a fast pace.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Picked up the truck Friday.

Picked up the truck Friday. Sunday started having issues. Called dealer today Monday spoke to Amber. If u need good service don’t talk to this lady nor go to this dealer.. Sales man Lenny was very nice. Amber told me keep driving your vehicle for another 4 days till we can look at it. Mind your I have only owned it for 3 days and already having issues and being told see u in 4 days after spending $37.500 cash. What a way to treat NEW customer. I’m glad my work phone records calls if I get in an accident this is a lawsuit. I’m taking this to social media hard how I just got treated. People DONT go to TIMS, it’s sad

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

Unbelievable work by Lenny to get me into a Mazda CX9!

Unbelievable work by Lenny to get me into a Mazda CX9! He worked with what I needed for me and my family!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

Addressed my issues Friendly, helpful, kind, went the

Addressed my issues Friendly, helpful, kind, went the extra mile on my concerns All around helpful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Tim's Truck Capital & Auto Sales, Inc.!