Tracy Mazda

I was frustrated with the local Mazda dealer in Santa Rosa. I told them exactly what I wanted in a Mazda CX5 and that I was ready to do business. A week went by and I didn't hear anything. I felt like the staff at the Santa Rosa dealership did not take me seriously. So I went on the Mazda website and checked the inventory for 150 miles for the car I wanted. I found the exact car that I wanted in Tracy, 124 miles away. I called them and spoke to Alex Rivera and made an appointment to see the car the next day. Alex was prepared for my visit and had the car I was interested in cleaned and detailed. It was sitting out front awaiting my arrival. I feel that, although I am a middle-aged woman on my own, Alex took me seriously. He treated me with respect and I felt he was fair in our financial dealings. He was a pleasure to work with. After I bought the car, Alex spent time with me setting up my phone to the bluetooth option and going over other features of the car. I am very pleased with my new CX5 and with my car-buying experience at Tracy Mazda. I definitely recommend Alex Rivera as the salesman to see for a new car.

We had a great experience at Tracy Mazda. Sales group was very friendly and the negotiations were not high pressure but pleasant and workable. I would recommend this dealership to my friends and family.

Every one at the dealer ship was SO helpful! They did a great job in getting me into my new car, there were some issues with my per-approved loan and the General Manager went beyond what he had to to make sure I got the car I wanted. A big thank you to Michael and everyone at the dealership. I will definitely be recommending them to anyone who needs a new car. - Melissa

As a first-time car buyer, Tracy Mazda was incredibly helpful and I was very impressed with their business. I was excited to work with the salesmen and they provided all the information I needed in order to make a decision on which car to buy.

I really enjoyed my overall experience at Tracy Mazda. When we came in it was 30 minutes before closing and they were short handed not only was Alex the receptionist but also the key board guy n just about everything else. He was so helpful even for being so short handed. I came back the following day to purchase my car and Alex helped me setup everything with the blue tooth n my phone in my car. Made it all a breeze! I couldn't be happier! Thank you again. I will Definately be referring my friends and family to them !

I bought a brand new 2013 Mazda6 last Thursday night from Tracy Mazda. It had been a long time since I have purchased a new car. I was so amazed at how nice everyone was to me and how easy the process was. The Sales manager Brian was so helpful in putting me into the right loan and making the experience painless. The paperwork was easy and the finace manager Charles was friendly and explained everything on the paper work so I knew exactly what I was getting. Alex my salesman explained all the details of the car and was very nice making sure I understood all the gadgets on the new car. I drove out of there feeling like I had made friends as they waved me goodbye. I was even more surprised the next morning when arriving to work to find a message from Alex making sure everything was ok and I didn't have any questions and if I did to please call him. I would definately recommend everyone who is looking to by a car to buy at Tracy Mazda.

Bought a 2007 Honda Element from Tracy Mazda, first car I ever bought from a dealership and the entire experience was great. Jeff Cannon was my sales consultant and the main guy who helped me through the whole process. Always patient, never pushy, did not mind me testing out every part of the car. He helped me get the car I wanted rather than suggest something else. Brian Hague and Charles Lunsford helped me with financing and were able to work with my credit union. These guys answered all my questions and kept me informed the whole time I was there. There's a reason they get so many positive reviews at different websites. I recommend them.

To be brief, my fiance and I drove to Tracy to check out a Ford, Toyota and Mazda dealership for a new car purchase. After test driving 2 cars, examining prices and customer service, he and I are very PLEASED with the professional, no pressure, friendly and funny service Alphonso G. provided us. I'm from the Midwest and I dislike sales people who come running and shadow your every move. Alphonso completely worked with us, and quite frankly, I thought I was on another planet...I was pleasantly shocked. We also looked at the i Grand Touring model with Chris. He's was also friendly and knowledgeable about the car. I preferred the 2012 Mazda 3 i Touring because I didn't want the moonroof and leather seats. Alphonso accompanied us on a rural road test drive. The car made me smile as wide as the grill! I know it's a sales person's "job" to make the dealership money while making a living. Sales can be a difficult job with a less than stellar attitude. I don't know the training that Tracy Mazda provides their employees, but through dealerrater.com reviews and personal experience, it's the truth that Tracy Mazda is a top rated Central Valley rated dealer! We are still deciding on a few things regarding the future car purchase, as we weeded out 4 other dealers. Keep up the great job Alphonso and we'll possibly see the team at the end of the month! -KP (San Joaquin County)

Love Tracy Mazda. This was my first purchase there. My boyfriend has previously purchased two other cars from Tracy Mazda, with nothing but great things to say about them and Alphonso especially. Brian does some great work as well. Had an incredibly pleasant experience and will definitely be going back in the future. Couldn't enjoy buying a car more. :)

Our experience with Alfonso at Tracy mazda was a good one.Alfonso and the other staff at Tracy Mazda was very helpful and informative.We traded in our 2007 Mazda6 for a 2013 Mazda6 and i feel we got a good deal.We love the car and would not hesitate to do business with them again.I would recommend them to anyone.Thanks again Tracy Mazda!