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Inver Grove Ford

(623 reviews)
Visit Inver Grove Ford
Sales hours: 8:30am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–9:00pm 7:00am–6:00pm
Tuesday 8:30am–9:00pm 7:00am–6:00pm
Wednesday 8:30am–9:00pm 7:00am–6:00pm
Thursday 8:30am–9:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 7:00am–3:30pm
Sunday Closed Closed
New (888) 903-4970 (888) 903-4970
Used (888) 479-5265 (888) 479-5265
Service (888) 479-1413 (888) 479-1413

Reviews

(623 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Inver Grove Ford from DealerRater.

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Bronco Sport

Easy to work with during the entire process and made the time for us to make our decision and feel good about our purchase

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Chad, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

Salesman and mgr were very pushy. Did not answer...

Salesman and mgr were very pushy. Did not answer questions.Loved the truck I was looking at but overall a real bad experience.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

bruce@ahlbrechtmasonry.com

They did a great job for us and was very happy with Jeff Lowell. He was fantastic

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Bruce, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Have a great day!

S. Fales

Totally positive experience! Everyone was friendly, courteous and answered all questions!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

I purchased a new 2014 F-150. The sales team was fine...

I purchased a new 2014 F-150. The sales team was fine and for the first three years the service department was very good. About 2018 it became difficult to get in the 'Quick Lane' and larger services were done poorly. Sorry, but I'll never purchase from Inver Grove Ford again.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

We had a great experience at Inver Grove Ford

We purchased our 2022 Ford Explorer from Raphael Silva. We had been on the market for about 2 years - just about when COVID hit. Vehicles were scarce, but Raphael worked hard to find us some options. Raphael was the perfect sales person for us: not too pushy, but always on the lookout and sending us options as soon as he found some to share with us. Ultimately, we decided to place an order so that we could get the features we wanted most. But we were very satisfied with our experience, and that was largely due to the great customer service we received from Raphael.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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An oil change shouldn't take 3 hrs of my day with an...

An oil change shouldn't take 3 hrs of my day with an appt.Have to have done here to keep warranty Never again will I buy here Repairs right after we bought took a week.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

This has been an incredible experience dealing.

This is my 2nd purchase from IG Ford. My salesman is Ben Saxon. He is truly professional and super knowledgeable about all facets of the business. Its an absolute pleasure dealing with Ben, Steve Thornton, Jerry Bauer and the entire staff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I bought a 2021 F-150 a few weeks ago. Raphael was the...

I bought a 2021 F-150 a few weeks ago. Raphael was the sales rep that I worked with. He sent me a personal video of the truck I was interested in. I was late to my appointment with him and another family arrived for their appointment. He never missed a beat going back and forth between me and his other customer. He was straight forward, knowledgeable, and attentive when I was speaking. The way he interacted with me, my wife, and 7yr old was like he was a family friend. I never haggled the price. I chose to pay sticker because the experience warranted it. Since I have bought 3 major accessories and will continue to bring my business there.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I’ve bought cars from IGF for 8 years will keep going...

I’ve bought cars from IGF for 8 years will keep going back. Great team great service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.