Whitaker Buick GMC
Whitaker Buick GMC Hours
About Our Dealership
Welcome to Whitaker Buick GMC serving the Greater St Paul and Minneapolis area! We are proud to be the ONLY dealership in the State of Minnesota to have won the Better Business Bureau's 'Integrity Award'.
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Whitaker Buick GMC is a family owned and operated dealership in business since 1954. We are your Forest Lake Buick and GMC new and used car dealer. Having this central location allows us to serve greater Minnesota and outstate as well. No dealership knows how to take care of your vehicle needs better than Whitaker Buick GMC. We look forward to serving you!
"Winner of the 2012 Minnesota Buick and GMC Dealer Rater Dealer of the Year Award."
Photos & Videos
Service
Oil, Filter Change
$27.95
Multi-Point Inspection
Complimentary
Wheel Alignment (4WD)
$89.95
Wheel Alignment (FWD)
$89.95
RepairPal Certification
- Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
- Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
- Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
- Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.
Reviews
Read reviews that mention:
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March 28, 2017
They were awesome. Especial my finance guy (Bob Flinn). He was the one that made it truly a great experience. Staff were all professional and nice. Will... definitely buy next car here. .
Does recommend this dealerShopped for a new carDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseHi Donna, thank you so much for this amazing review! I am glad to hear that Bob was able to help you get into a new vehicle and offer a great experien...ce! We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. It was a pleasure to assist you and we look forward to the opportunity to service you in the future. Thank You, Steve Whitaker, Owner and General Manager
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February 2, 2017
Everyone at the dealership is so kind and friendly. We have never had such a good experience purchasing and getting service work done as we have at Whitaker... Buick! So glad that Josh made such a good impression when he approached us in the lot.
Does recommend this dealerShopped for a used carDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseHello Mike and Pam! We are pleased to hear that you had an excellent experience with Josh and the rest of our team. We are truly dedicated to providin...g quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such awesome review! We are always pleased to hear back from happy customers; reviews like yours provide encouraging feedback and let us know we are meeting our team goals. Until we have the pleasure of working with you again, drive safe and stay well! Thank You, Steve Whitaker, Owner and General Manager
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Great experience !! Our salesman Gary insured all of my needs were met and that I was satisfied . All the staff was pleasant and currtious. Would recommend... them on all levels... Great dealer with great price!!
Does recommend this dealerShopped for a used carDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseThank you Dave for the kind review. We're happy to hear you had a great experience! And we appreciate your recommendation as well. We hope you're enjo...ying your 'new' vehicle! - Steve Whitaker, Owner
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December 2, 2016
I really felt good about this experience. In the past car purchases, I never felt really good about the experience, but this time was different. Paul... made me feel at home and everyone at the dealership was similar. Very low-key low pressure atmosphere. Just a bunch of folks trying to genuinely help people find a good vehicle at a decent price. This is my first GMC. I am very excited and pleased with it.
Does recommend this dealerShopped for a new carDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseThank you for taking the time to post this kind review Jeff - we're so glad to know that your vehicle purchase experience was a positive one! We appre...ciate your business, and wish you many miles of motoring enjoyment! - Steve Whitaker, President
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November 12, 2016
Dan, our sales guy was honest, personable and worked hard to find us a car that we would love. This was the first car buying experience we've had where... I appreciated the salesperson and wanted to return to give him my business. The finance person, however was somewhat rude. After working so hard with Dan to get the car we wanted as close to our budget as possible, and then making a decision to go over our budget to get the car, when we got in to the finance dept office and there had been an error, he acted like we were trying to work him for a better deal because we were upset the price went up by another $5. References to knowing how much we make, and to go ahead and 'try to fool the next guy' because he wasn't buying that $5-20 a month would matter to us were unprofessional and rude. When quoted a price on Saturday and being told it would be more money on Wednesday when I came back to sign the paperwork you already have not met my expectations, so yes I will say no when you try to get me to purchase add ons, even if I could afford it. Congrats to Dan for being so great I didn't walk out when another team member insulted us, because I didn't want him to a lose the sale.
Does recommend this dealerShopped for a new carDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseThank you for taking the time and effort to post your review, Carrie. We value your business very much! I'm sorry to hear the experience in the Financ...e Department was not as positive as it was with Dan, your Sales Consultant. It's very important to us to have our customers always feel good about coming back, and I invite you to contact me personally if there's something further I can do to help. Sincerely, Steve Whitaker, President
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November 5, 2016
Price on the windshield sticker did not match the price on cars.com. Difference in price was over $500.
Does recommend this dealerShopped for a used carDid not make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseThank you for taking the time to let us know about this issue John. We do reduce the price of select vehicles from time to time, and we apologize if t...he price sticker on the car did not match the price online. We try to be as transparent as possible by putting our prices both online and on the vehicle. We will make sure we make a new windshield sticker ASAP after lowering a vehicle price online. And just to be clear, we will always honor the lowest price, as that's what would be in our computer that prints out the sale information. Thank you again for your note. - Steve Whitaker, President
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November 3, 2016
As always, it was perfect! They are so helpful and courteous.
Does recommend this dealerCame in for service or repairDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseThank you Kay for taking the time to post this review. We're glad to hear that your service visit went well - 'perfect' is a description we'll continu...e to pursue! We appreciate having you as a customer and hope you are enjoying your vehicle! Steve Whitaker, President
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October 21, 2016
Always treated great and I know my Enclave is getting quality service. All of the people are friendly and willing to answer any questions. With an hour... drive to your dealership, from my house, there are others closer but I know I can't get any better service.
Does recommend this dealerCame in for service or repairDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseThank you for your positive review Jim! We're glad to hear that your Enclave gets quality service from our dealership - and we appreciate you taking ...the extra time and effort to have your work done here! We look forward to seeing you again.
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September 19, 2016
My husband bought the Buick Enclave last year and was very satisfied with the service and buying process at Whitaker Buick GMC in Forest Lake. So, this... month when I decided to buy a new vehicle I chose the Encore. I was a little skeptical about the small size but after driving it now for less than two weeks, I'm loving it--even without the home link option. The back seats fold down into a large enough area for our two big Labs so that's a plus. It rides and handles beautifully and has enough power to pass when needed. We will definitely buy from Whitaker Buick GMC again.
Does recommend this dealerShopped for a new carDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseThank you Mary for taking the time to write this review. We're so glad to hear that you're enjoying your new Encore! We greatly appreciate having you ...and your husband as customers, and hope that you continue to get great service from your Buicks. Let us know if we can ever be of assistance! Sincerely, Steve Whitaker President
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June 14, 2016
I am hearing impaired so using the phone is difficult at best. We are now on our second vehicle from Whitaker and couldn't be happier. The salesman I deal... with and the service department are willing to text or email me. Probably doesn't sound like a big deal but it is to me. Always have good service, prompt and pleasant. They will get my business from here on out.
Does recommend this dealerShopped for a used carDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseThank you for your input! We always want to communicate with our customers in the method they prefer. We're happy to hear that we are able to accommod...ate your preferences, and want you to know we appreciate your business. Steve Whitaker President