Whitaker Buick GMC

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4.7
(228 reviews)
Visit Whitaker Buick GMC
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–6:00pm 7:00am–5:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
New (877) 330-0363 (877) 330-0363
Used (877) 321-0767 (877) 321-0767
Service (877) 330-6373 (877) 330-6373

Inventory

See all 118 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since March 2004.
Welcome to Whitaker Buick GMC serving the Greater St Paul and Minneapolis area! We are proud to be the ONLY dealership in the State of Minnesota to have won the Better Business Bureau's 'Integrity Award'.
Whitaker Buick GMC is a family owned and operated dealership in business since 1954. We are your Forest Lake Buick and GMC new and used car dealer. Having this central location allows us to serve greater Minnesota and outstate as well. No dealership knows how to take care of your vehicle needs better than Whitaker Buick GMC. We look forward to serving you!
All Manufactures Rebates are included in our sale price
All Manufactures Rebates are included in our sale price

Service center

Phone number (877) 330-6373

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–5:00pm
Saturday
Closed
Sunday
Closed

Meet our employees

View all 10 employees View less employees

Reviews

4.7
(228 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Whitaker Buick GMC from DealerRater.

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5.0

Very prompt and friendly service for oil change and tire

Very prompt and friendly service for oil change and tire rotation. Review of details for tire pressure.

5.0

Very prompt and friendly service for oil change and tire

Very prompt and friendly service for oil change and tire rotation. Review of details for tire pressure.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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5.0

Great service and explanation of everything done.

Great service and explanation of everything done. Completed before the time given. Well Done team!!

5.0

Great service and explanation of everything done.

Great service and explanation of everything done. Completed before the time given. Well Done team!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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5.0

Gmc Canyon

Awesome!!! Great job and great people! Aaron put the ball hitch on for me and my plates!

5.0

Gmc Canyon

Awesome!!! Great job and great people! Aaron put the ball hitch on for me and my plates!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Troy, we're happy you found our staff to be so supportive during your experience here at Whitaker Buick GMC. We are always more than happy to assist you if anything else comes up. Take care!

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5.0

Margaret Edblom

We have always received excellent service. I do not like doing these surveys for every time I visit Whitaker. If I have a problem you would be the first to know.

5.0

Margaret Edblom

We have always received excellent service. I do not like doing these surveys for every time I visit Whitaker. If I have a problem you would be the first to know.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Margaret, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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5.0

Great service

As usual I was very happy with my experience at Whitaker?s.

5.0

Great service

As usual I was very happy with my experience at Whitaker?s.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

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5.0

Great experience

Great dealership made it very easy and worked well with us.

5.0

Great experience

Great dealership made it very easy and worked well with us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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3.0

Kinda felt like they just wanted a sale and didn’t really...

Kinda felt like they just wanted a sale and didn’t really care about us,

3.0

Kinda felt like they just wanted a sale and didn’t really...

Kinda felt like they just wanted a sale and didn’t really care about us,

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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5.0

Another fine job

Service was performed quickly and competently, as I?ve come to expect. The staff was professionally in all respects. Well done.

5.0

Another fine job

Service was performed quickly and competently, as I?ve come to expect. The staff was professionally in all respects. Well done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello there, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

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5.0

Service rating on new 2022 GMC pickup...routine

Always top shelf service and customer appreciation shown by all staff. Have been our dealership in Forest Lake for many years and wouldn't go anywhere else! Thank You!!

5.0

Service rating on new 2022 GMC pickup...routine

Always top shelf service and customer appreciation shown by all staff. Have been our dealership in Forest Lake for many years and wouldn't go anywhere else! Thank You!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi there, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

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2.0

Extended Warranty

Was very pleased with the work completed by the service department, however don't trust the general manager, Jim Bush or the finance manager Bob. They are selling an extended warranty that they don't fully understand and ultimately do not back up. Bob will attempt to sell you a "Bumper to Bumper" extended warranty that covers everything with the exception of general maintenance and upkeep (tires, breaks, etc.). I have had two issues with my truck that the extended warranty company does not cover, sunroof and a failed mechanism in a seat both of which Bob stressed should be covered yet it is not and Whitaker will not honor what they sold to me. Very poor customer experience. Even went to Steve Whitaker, the owner and he would not back up what they sold.

2.0

Extended Warranty

Was very pleased with the work completed by the service department, however don't trust the general manager, Jim Bush or the finance manager Bob. They are selling an extended warranty that they don't fully understand and ultimately do not back up. Bob will attempt to sell you a "Bumper to Bumper" extended warranty that covers everything with the exception of general maintenance and upkeep (tires, breaks, etc.). I have had two issues with my truck that the extended warranty company does not cover, sunroof and a failed mechanism in a seat both of which Bob stressed should be covered yet it is not and Whitaker will not honor what they sold to me. Very poor customer experience. Even went to Steve Whitaker, the owner and he would not back up what they sold.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 3.0
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, thank you for reaching out to us. We regret to hear about the situation you have described. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care. Todd Miller at 651-464-5612

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