Reviews
Great service!
This was my first time to have my car serviced at Whitaker. I was greeted warmly and the oil change and various checks were done very quickly. They even changed my broken license plate frame. I was extremely satisfied!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
As a first time customer, we're glad to know that our Service Department was courteous and thorough on your recent visit. Thank you for taking the time to send us this review, and we hope to see you again in the future!
Super sales and service crew, awesome experience.
Came in for oil change on my 2011 Regal. Went to showroom to shmooze a little with Jim Bush while waiting. 20 degrees below zero outside so not busy that day. Mentioned that my lease was up on Mar 1. We talked about options, ideas, costs, etc. Because of incentives, my GM card points, a good discussion on what I thought I wanted to do, and a good inventory of possible choices, I pretty much made my decision to lease another Regal and opt out of my existing lease early all in a matter of a couple hours. Jim and Gary M. were awesomly helpful and enjoyable to deal with. No high pressure. Just the factual numbers, in depth knowledge of the product, and helpful info for me to think about and a friendly attitude is what makes it fun to deal with Whitaker.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you Robert for your kind review - we're glad to know Jim and Gary took good care of you. We appreciate your business and hope you're enjoying your new Regal!
Routine service
Very professional and I am provided with all the information I asked for and need in regards to my car. Tully does a great job!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're glad to hear that Tully took good care of your service needs Joann. We hope your car is running great!
Great, friendly, timely service
Our oil change and tire rotation were completed in a very timely manner. Service people were very friendly when we arrived, as were others we saw while we waited.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the kind review Chester. We're glad to know you had a positive service experience here at Whitaker! We appreciate your business and hope your vehicle is running great!
great service
steve bysrtom came thru with just what we were looking for. wife is very happy. bob made financing our lease a breeze.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the positive review Terrance - we're glad to hear that all went well on your visit, and hope you're enjoying your new car! We appreciate having you as a customer.
My Buick GMC Experience
After my car was diagnosed the gentleman came and told me what was wrong with it, how much it would cost and the length of time it would take and he kept to his word .
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the positive review Bonnie. We're glad to know your visit to our Service Department was a good experience. We appreciate having you as a customer, and hope your vehicle is running great!
I would go back there to buy another car.
The sales person I had, Steve Bystrom did a great job. He was fair and honest and worked hard to get me what I wanted.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Elisa - Thanks so much for this great review. We try to create a friendly and professional experience for all of our customers. The fact that you go out of your way to support our business means a great deal to us. If you need anything else at all, please come back to see us. Also, check out Facebook and Twitter for exclusive content and deals. Thank You, Steve Whitaker, Owner and General Manager
Great Service
They always do a very good job on whatever my truck needs and they also look for future problems and advise me on how soon those problems should be addressed. I really like that part of their service department.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
John - Thanks so much for the A+ review! We truly appreciate your positive feedback. I am happy to hear you had such a wonderful service visit with us, and that our team was able to make you feel comfortable throughout. Our service team strives to create an accommodating environment, as well as provide each customer with competent and efficient service. We hope to be able to serve your future automotive needs! In the meantime, be sure to like and follow us on Facebook and Twitter. Thank You, Steve Whitaker, Owner and General Manager
Friendly and helpful people,Great Team work
It was a seamless experience, Paul Novak was right there for me, he understood my needs and listened to what I had to say. This is my third Buick and I love my new Encore.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Darcy - We truly appreciate you taking the time to leave us this great feedback! We strive to provide exceptional customer service in all aspects of our dealership. We hope that you will continue to come to us for any of your automotive needs. Follow us on Facebook and Twitter to stay current on our latest news and special offers. Thank you, Steve Whitaker, Owner and General Manager.
best overall experience in buying a car!
My salesman Brad was awesome.....so much so my parents came two nights later and bought the same car from him. Super friendly, tailored to my needs. Best buying experience I have ever had. I will be coming back to help my son buy his car in a few months.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the great review Tiffany - we're glad to know that Brad was 'awesome' in helping you with your new vehicle! We appreciate your business and hope you are enjoying your new car.