Maplewood Toyota

I was there about an hour.Found what I wanted and the door I went

Outstanding! This was our second purchase from Maplewood Toyota. We returned specifically due to our first experience with Doug Fulton. Doug was courteous and knowledgeable, which made our purchase of our Highlander Hybrid an enjoyable experience. He was able to find the exact vehicle we wanted at a competitive price. Most of all, both experiences were pleasant and "no pressure." I highly recommend Maplewood Toyota.

Ka was very helpful. He showed us several options on line and then let us drive several used vehicles to see how we like them. He answered all of our questions.

I had an excellent experience at Maplewood Toyota buying a RAV4 Hybrid. Initially I was looking at a competitively priced 1-2 year-old used one which I found they had on-hand during an online search of several twin cities dealerships. But after a test drive at their site, my salesperson, Bobby Higgins, shared the new car allocation schedule with me and we found one with the key features I wanted that was a few weeks away from delivery. I was able to customize the order, removing options I didn't want and ended with up a new car for the same competitive price as the used one. When the car arrived a few weeks later, it only took a little over a hour to get though the purchasing process (no financing, no trade involved), review the key features, download the Toyota app on my phone and pair my phone to the car. It was a very satisfying buying experience. Thank you Bobby and thank you Maplewood Toyota!

this is my second car I bought from Terry at Maplewood Toyota and I’d love the surface went through the car with me. He got me in and out and and love the car and his suggestions to treat me like one of the family. Thank you, Terry.

I filled out information online ahead of time, which did not seem to speed up the process at all. The photos online of the vehicle I was looking to purchase did not show a large dent and scratch on the passenger side door. The sales team (Doug) was good, but the process was slow. I looked inside 2 vehicles and found the detailing job to be very underwhelming. One had what appeared to be sticky soda stains on a middle row seat of the Highlander. The other vehicle had crumbs in the middle row near the seat buckle area. There was also pending warranty work (airbag) needed for the vehicle I purchased. I do not understand how/why this work would not have been completed prior to placing the car on the lot. To summarize; the experience was decent, sales team was good, cleanliness of the cars was poor, pending warranty work was bad, and finance stuff was slow even after submitting information online ahead of time.

My wife and I were helped by Vic (Victor) Perrotta. We had a wonderfully positive experience working with him. Buying a new car can really be an intimidating and overwhelming experience, but Vic was kind, patient, knowledgeable, and left us feeling supported rather than pressured. I would absolutely recommend Maplewood Toyota to anyone in the market for a new vehicle! I am certain I will be doing business with them again in the future. Vic, thank you so much for all your help! We love the new car, and as a bonus we made a new friend. I hope we’ll have the opportunity to work with you again the next time around:)

We had a great experience with our salesman at the Maplewood location. Stephen Redlinger was outstanding! Felt he was honest and took an extra mile to find us the right car. Thank you Steve. As for the woman who was trying to sell us packages to add on. We almost bought a package that would cost us 800. It was already on the car. Did not appreciate that! Dave Redick was next. Some of our paper work does not match up so we will need to go back. The woman rep that he talked to didn’t even apologize. Like it was no big deal to drive back and have our paper work corrected. My husband is very ill and it is a challenging to go back to the dealership. Again Steve was great!

Working with Larry Bain was great, didn’t feel pressured to make a decision, ended up getting the perfect Land Cruiser!

I recently purchased a car from Maplewood Toyota and had a truly excellent experience. The staff was knowledgeable and patient. The entire process—was smooth and stress-free. I’m extremely satisfied with my purchase and the level of professionalism displayed throughout. Thank you for making this such a positive experience!