Maplewood Toyota

Got exactly what I was hoping for, faster than I thought! Staff offered all the bells and whistles but were not pushy and definitely listened to what I was interested in.

Excellent service and the sales staff is NOT pushy at all. We bought a 2024 Rav4 Hybrid with 16,000 miles from Maplewood toyota. A 100,000 mile warranty on the drive train automatically came with the vehicle. For a surprisingly small fee, we purchased another 100,000 mile warranty that covered the electronics and everything else in the vehicle. The salesman (Vic) went through the entire vehicle with us and made sure that we understood how everything works. With all of the electronics, this was extremely helpful. Vic took his time and answered every question we had. Vic introduced us to many other departments at the dealership and they were also very nice. Everyone at Maplewood Toyota was extremely knowledgeable in their department. I will definitely be a returning customer.

Matt has always answered our calls and has been very helpful. Never pushy and always up front. If he doesn’t have the answer to a question he finds it. We have always felt very comfortable working with him.

Excellent customer service! We went to Toyota Maplewood just to look for a car and two hours later, we brought home one. Moe was a fantastic salesman!

I was there about an hour.Found what I wanted and the door I went

Outstanding! This was our second purchase from Maplewood Toyota. We returned specifically due to our first experience with Doug Fulton. Doug was courteous and knowledgeable, which made our purchase of our Highlander Hybrid an enjoyable experience. He was able to find the exact vehicle we wanted at a competitive price. Most of all, both experiences were pleasant and "no pressure." I highly recommend Maplewood Toyota.

Ka was very helpful. He showed us several options on line and then let us drive several used vehicles to see how we like them. He answered all of our questions.

I had an excellent experience at Maplewood Toyota buying a RAV4 Hybrid. Initially I was looking at a competitively priced 1-2 year-old used one which I found they had on-hand during an online search of several twin cities dealerships. But after a test drive at their site, my salesperson, Bobby Higgins, shared the new car allocation schedule with me and we found one with the key features I wanted that was a few weeks away from delivery. I was able to customize the order, removing options I didn't want and ended with up a new car for the same competitive price as the used one. When the car arrived a few weeks later, it only took a little over a hour to get though the purchasing process (no financing, no trade involved), review the key features, download the Toyota app on my phone and pair my phone to the car. It was a very satisfying buying experience. Thank you Bobby and thank you Maplewood Toyota!

this is my second car I bought from Terry at Maplewood Toyota and I’d love the surface went through the car with me. He got me in and out and and love the car and his suggestions to treat me like one of the family. Thank you, Terry.

I filled out information online ahead of time, which did not seem to speed up the process at all. The photos online of the vehicle I was looking to purchase did not show a large dent and scratch on the passenger side door. The sales team (Doug) was good, but the process was slow. I looked inside 2 vehicles and found the detailing job to be very underwhelming. One had what appeared to be sticky soda stains on a middle row seat of the Highlander. The other vehicle had crumbs in the middle row near the seat buckle area. There was also pending warranty work (airbag) needed for the vehicle I purchased. I do not understand how/why this work would not have been completed prior to placing the car on the lot. To summarize; the experience was decent, sales team was good, cleanliness of the cars was poor, pending warranty work was bad, and finance stuff was slow even after submitting information online ahead of time.