White Bear Lake Superstore

A colleague of mine had recently purchased a Buick Lacrosse Avenir from WBL Superstore and recommended I also check them out. I did end up working with... them as well and purchasing the great-looking 2018 Buick Regal TourX Essence which I choose over the 2019 Subaru Outback Touring model. I had the pleasure of working with Bob Lund in New Car Sales and I wanted to acknowledge my overall great experience with an unsolicited recommendation for both Bob Lund and WBL Superstore as a whole. Bob did an excellent job of communicating with me via email and text from start to finish while being very personable, honest and hard-working. I very much appreciated his time and efforts to get a deal done within my exacting parameters and came away highly satisfied with my entire experience with WBL Superstore. Every single WBL Superstore employee I had encountered even just in passing was warm and friendly. The entire WBL Superstore team really seemed to work well together and I enjoyed also working with Morrie Rubin the sales manager who handled my traded-in 2016 Honda Accord and Troy Larson who handled the financing end. Kudos to everyone at WBL Superstore! We just might end up becoming an all Buick family after years of driving only Honda's and Subaru's. We will definitely be back at WBL Superstore for our service maintenance needs and to hopefully purchase from them another new Buick in the next couple of years. Thanks again!

I called to inquire about a van and got a call back very quickly from Cheryl. She was able to ask all questions and even took the time to go out and look... over the vehicle and describe what she saw. I live about 3 hours away so she made sure to go ever every detail she could think of over the phone with me. My family and I were not able to come take a look at the vehicle and test drive it until Saturday and I first talked to Cheryl on Tuesday. With a simple down payment, she was able to hold the vehicle for us! That was so awesome!! We needed a bigger vehicle for our family of four and finding an affordable van was tough. When we met Cheryl in person, she was every bit as genuine as she was on the phone. I know we???ll be back in the future to work with her.

Lonnie provided great caring customer service and always has a smile to greet his customers & co-workers. He gives out positive energy to keep the place... a happy environment!

Needed a second vehicle. They let me take a couple different ones for a drive and I picked one. Quick paperwork and was ready when I came to pick it... up. Needed something after the sale and they didn???t quibble about my request. Eddie is no pressure and was easy to work with. He understood my needs and handled the transaction with precision.

Working with Gary was like working with a good friend. He was very honest in helping us decide on which vehicle would best meet our family needs and checked... in frequently to provide us with an update on the paperwork process. Overall, the service was exceptional. Thank you Gary! You are a pro at what you do and thank you for your hospitality. -Chandra Yang and Sai Moua

This dealership wants to go the extra mile. I think therer should be more of a sales pitch about the attributes of the dealership during the sales negociation.... It also would be helpful to have an amoritizatuon printout to understand the GMC financing and rebate application

I was I need of a new vehicle. I called and was greeted by Tim Garrick. Tim was awesome to work with and he put us into the truck we wanted at a very great... price. Soon after we purchased the vehicle we had a glitch that made the transmission shutter, (not a drivability issue). I made contact with Tim who immediately put me in touch with Jerry Griffis. Jerry was more than great to work with. He listened to my concerns and had my vehicle picked up at my work place. The vehicle was fixed in a very timely manner and dropped back off at my work. Jerry made certain that he answered all of my questions and did a follow up to make sure the truck was still running properly. I can???t say enough about how great Jerry and Tim were to work with. Thanks guys, you are a testament to how great a business White Bear Lake GMC is.

It was a great experience! I never felt pressured or that my saleswoman wasn???t interested. Great experience all around. Very quick turnaround. Will be... happy to do do business again! Thank you Cheryl!

Was told i would be taken well care of and so far so good. I will be dealing with White Bear Lake in the future. I'm proud to have Cheryl Ruedy as my... new friend and sales person, Thank You So Very Much!!

Cheryl Ruedy could not be more helpful and informative . When you ask questions or need information she goes the extra mile to get the correct answer... in the details that you want . She made appointments and planned ahead for a vehicle I had being delivered so that a lot of extras and add-ons all got done in one day . That in itself is a miracle . Oh and she smiles even when giving you bad news. Anyone should enjoy the attention she gives.