Reviews
Whitebear Super Store
Sam was very helpful and was very informative with every question that we had. He knows his cars and features. He was also very friendly and professional.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you John for taking the time to write this outstanding review. We strive to ensure that no question or concern goes unanswered and it's encouraging to know that Sam was able to show you a dedicated and personalized service. We make it a goal of ours to show you all the options and features your new car has to offer so that you are completely comfortable with your new purchase. We look very forward to seeing you again in the future! John Brown Internet Manager johnb@wblsuperstore.com
Great Service
We were treated kindly, respectfully, and my concerns after 5 days of having the car at home were listened to by the manager. He gave me an oil change on the house since the car arrived home and but was 3000 miles overdue.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Bertram, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear that we were able to go above and beyond your expectations and provide you with an exceptional experience. Feel free to call or stop by if there is anything else we can do for you. John Brown Internet Manager johnb@wblsuperstore.com
Pleasant sales staff
They were not pushy and let me take the time I needed to make a decision. They also made sure my new vehicle was detailed and filled with gas before I took it.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your wonderful review and congratulations on your new purchase! We understand that one thing people desire most about their car buying experience is that it is comfortable and not pushy. We try to create that environment for each and every customer. If you have any further needs, please come back to see us. John Brown Internet Manager johnb@wblsuperstore.com
Great service
Always friendly and inviting. Always ready to take the time to explain why something needs to be repaired. Appreciate the van service taking me to home and back to the dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for your perfect review, Hazel! We're glad to hear that our team was friendly and our customers know everything that is going on. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Brown Internet Manager johnb@wblsuperstore.com
Oil change and tire rotation
Staff are courteous, friendly and knowledgeable and make sure you know what needs to be done, what the charge will be, and when it will be done.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for your perfect review, Dianne! We're glad to hear that our team was courteous, friendly, and knowledgeable! We take pride in our customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. John Brown Internet Manager johnb@wblsuperstore.com
Service
I received my Auto Butler notice in the mail the day after I came in for service. It would be nice if I could have gotten everything taken care of at the same time. Should be able to coordinate. Found out the $100.00 on my preferred card isn't for any sales at the dealership. It is only for purchasing a new truck. Not what I was told at purchase time(told I could purchase anything for my truck). Also had only one oil change on my card not three like I was told. Should have sales people be upfront correctly with this.
- Customer service 3.0
- Buying process 2.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
outstanding dealership
I am very happy with the dealership, I had a hassle free purchase and my salesman Sam Rubin was fantastic in everyway. Great staff, great service and very responsive to my needs.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your feedback John and are happy to hear that Sam was able to meet your needs. Thank you for taking the time to notice those efforts and for leaving such awesome review! We are always pleased to hear back from happy customers; reviews like yours provide encouraging feedback and let us know we are meeting our team goals. We look forward to assisting you with your future sales and service needs. John Brown Internet Manager johnb@wblsuperstore.com
Premium Service
Same always. Premium Experience everytime I go there. I just bought my 24'th vehicle there last week. If it was not good I would not buy 23 more trucks and SUV's
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Brian, you have bought your 24th vehicle from us and your review about us is truly appreciated. We can't tell you enough how much your customer loyalty means to us. Enjoy your new vehicle that you recently purchased and we will continue to give you the excellent service you deserve. Take care and happy trails. John Brown Internet Manager johnb@wblsuperstore.com
Great quality service as usual!!
As usual, Jens and the service crew did excellent and quick work to get me on my way. Much appreciated. Bart Benshoof
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for your perfect review, Barton! We're glad to hear that Jen and the rest of our team were able to service your vehicle efficiently and quickly! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. John Brown Internet Manager johnb@wblsuperstore.com
Great service ecept in the collection area
Lonnie has always been great he is a true professional. But the Lady that collected for my. Service had a real Attude.
- Customer service 3.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We would like to thank you for sharing your experience with us Eugene. Our customers are our greatest asset; we value your business and we are glad that Lonnie was able to meet your needs. We appreciate your feedback as it helps us grow as a dealership. We look forward to working with you for your next servicing need. John Brown Internet Manager johnb@wblsuperstore.com