Reviews
Great place to buy and get service done. Get ahold of David Z for your Ford needs.
Great place to buy and get service done. Get ahold of David Z for your Ford needs.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Expensive. The thermostat repair left the alternator cable laying on the belt, which shredded the cable. That also destroyed the battery. We are waiting to receive a check to reimburse us for the new battery and repairs as the Service Director, Nate, assured us we would get reimbursed.
Expensive. The thermostat repair left the alternator cable laying on the belt, which shredded the cable. That also destroyed the battery. We are waiting to receive a check to reimburse us for the new battery and repairs as the Service Director, Nate, assured us we would get reimbursed.
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- Buying process
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- Quality of repair
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Completed the work quickly and efficiently. Very professional team and delivered my vehicle to my home to boot.
Completed the work quickly and efficiently. Very professional team and delivered my vehicle to my home to boot.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Refusing to fix my defective Escape resulted in our trading the car off at a significant loss, because if we cannot trust our auto service department- we don't want the car.
Refusing to fix my defective Escape resulted in our trading the car off at a significant loss, because if we cannot trust our auto service department- we don't want the car.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
The dealship is over price on oil change. You check my recall now there a screw in my door.
The dealship is over price on oil change. You check my recall now there a screw in my door.
- Customer service
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- Buying process
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- Quality of repair
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
Luke was very easy to work with, explaining all options. He thank me for being a loyal customer
Luke was very easy to work with, explaining all options. He thank me for being a loyal customer
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
I am holding off on the review until New Brighton Ford completes the work we agreed to. I paid and replaced the trim that flew off the lower drivers door. New Brighton Ford replaced the missing key and I am still waiting for New Brighton Fords to correct the front head light snafu. So the review is stilling waiting in the wings.
I am holding off on the review until New Brighton Ford completes the work we agreed to. I paid and replaced the trim that flew off the lower drivers door. New Brighton Ford replaced the missing key and I am still waiting for New Brighton Fords to correct the front head light snafu. So the review is stilling waiting in the wings.
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- Overall experience
- 3.0
- Does not recommend this dealer
- Came in for service or repair
I would have given my rating a zero but that’s not an option. They did not fix what was broken.
I would have given my rating a zero but that’s not an option. They did not fix what was broken.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
David was awesome to work with! He made buying my new vehicle easy! He took time to show me all of the features in my new car! I had a great experience!
David was awesome to work with! He made buying my new vehicle easy! He took time to show me all of the features in my new car! I had a great experience!
- Customer service
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Reliable service and a fantastic atmosphere while waiting for my car to be serviced, clear communication with knowledgeable associates. Trustworthy and reliable workers
Reliable service and a fantastic atmosphere while waiting for my car to be serviced, clear communication with knowledgeable associates. Trustworthy and reliable workers
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair