New Brighton Ford

They got me right in and the work was complete in less time than anticipated even though I did not gave an appointment

Great communication with the service manager.. I’ve always had great luck with NB Ford!

Shopped several Ford Dealers for a low mileage Expedition to replace our 2018 and found their inventory and price the beat

David was fantastic as well as Julie and Martin Salgado who met us initially. I loved the upfront and clear pricing as well as David's willingness to run through different vehicle options and not pressuring or pushing upsale items or models with options I told him I was not interested in. Fantastic experience and I would recommend this dealership to anyone who is looking for a stress free vehicle purchase.

It was a smooth process and an overall great experience buying my first car here.

We have all our ducks in line. New Brighton Ford had the driver's side head light assembly replaced and now I have matching head lights. That was the final piece of work that needed to be done. New Brighton Ford was a little slow getting on board but once on board they fixed all the problems. New Brighton Ford went a little above and beyond to take care of the issues. I will trust them to do all my servicing in the future,

I work in sales at a busier Ford store in another state. so my opinion is heavily biased, as we do alot more volume, and deal with many out of state buyers, in my opinion the process was not without it's bumps. Although, they are nice and genuine, the communication left something to be desired.

Most dealerships give you the run around but not this one . I call to schedule an appointment for my vehicles and they try and always get it done. It’s is a refreshing experience to have a great service department that helps a customer thru their troubles. Thanks to Jim Baker service mgr , and Brett in service . Top performers in the industry

Great service easy to work with process from purchase to close was seamless for me.

I give them 5 stars because they honor the fact that you had an appointment scheduled and were willing to wait, in house. I can't say that about other Dealers like the "first come first serve", you may wait for many hours to get in even if they do work on a Saturday! Quick lane at New Brighton opens early enough that you generally don't have to wait long if you get in asap. Also, they have honor other competitor's coupons on pricing as well as the One Hour Guarantee on finishing a job (oil, rotation, battery, etc.), any job. Highly recommend this location.