Reviews
I purchased on line and David was excellent to work with. He said up-front "I'd rather have you buy a truck from me than me sell one to you". He lived up to that with a no pressure, no nonsense attitude. He face timed us for a tour of the truck . When we took delivery he took the time to answer multiple questions and show us all the technology on the truck. He's been very responsive to some follow up questions we had. We highly recommend him.
I purchased on line and David was excellent to work with. He said up-front "I'd rather have you buy a truck from me than me sell one to you". He lived up to that with a no pressure, no nonsense attitude. He face timed us for a tour of the truck . When we took delivery he took the time to answer multiple questions and show us all the technology on the truck. He's been very responsive to some follow up questions we had. We highly recommend him.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
They got me right in and the work was complete in less time than anticipated even though I did not gave an appointment
They got me right in and the work was complete in less time than anticipated even though I did not gave an appointment
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Great communication with the service manager.. I’ve always had great luck with NB Ford!
Great communication with the service manager.. I’ve always had great luck with NB Ford!
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Shopped several Ford Dealers for a low mileage Expedition to replace our 2018 and found their inventory and price the beat
Shopped several Ford Dealers for a low mileage Expedition to replace our 2018 and found their inventory and price the beat
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
David was fantastic as well as Julie and Martin Salgado who met us initially. I loved the upfront and clear pricing as well as David's willingness to run through different vehicle options and not pressuring or pushing upsale items or models with options I told him I was not interested in. Fantastic experience and I would recommend this dealership to anyone who is looking for a stress free vehicle purchase.
David was fantastic as well as Julie and Martin Salgado who met us initially. I loved the upfront and clear pricing as well as David's willingness to run through different vehicle options and not pressuring or pushing upsale items or models with options I told him I was not interested in. Fantastic experience and I would recommend this dealership to anyone who is looking for a stress free vehicle purchase.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
It was a smooth process and an overall great experience buying my first car here.
It was a smooth process and an overall great experience buying my first car here.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We have all our ducks in line. New Brighton Ford had the driver's side head light assembly replaced and now I have matching head lights. That was the final piece of work that needed to be done. New Brighton Ford was a little slow getting on board but once on board they fixed all the problems. New Brighton Ford went a little above and beyond to take care of the issues. I will trust them to do all my servicing in the future,
We have all our ducks in line. New Brighton Ford had the driver's side head light assembly replaced and now I have matching head lights. That was the final piece of work that needed to be done. New Brighton Ford was a little slow getting on board but once on board they fixed all the problems. New Brighton Ford went a little above and beyond to take care of the issues. I will trust them to do all my servicing in the future,
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I work in sales at a busier Ford store in another state. so my opinion is heavily biased, as we do alot more volume, and deal with many out of state buyers, in my opinion the process was not without it's bumps. Although, they are nice and genuine, the communication left something to be desired.
I work in sales at a busier Ford store in another state. so my opinion is heavily biased, as we do alot more volume, and deal with many out of state buyers, in my opinion the process was not without it's bumps. Although, they are nice and genuine, the communication left something to be desired.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Most dealerships give you the run around but not this one . I call to schedule an appointment for my vehicles and they try and always get it done. It’s is a refreshing experience to have a great service department that helps a customer thru their troubles. Thanks to Jim Baker service mgr , and Brett in service . Top performers in the industry
Most dealerships give you the run around but not this one . I call to schedule an appointment for my vehicles and they try and always get it done. It’s is a refreshing experience to have a great service department that helps a customer thru their troubles. Thanks to Jim Baker service mgr , and Brett in service . Top performers in the industry
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Great service easy to work with process from purchase to close was seamless for me.
Great service easy to work with process from purchase to close was seamless for me.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car