New Brighton Ford

4.4 out of 5 4.4

Reviews

4.4 out of 5 4.4
165 lifetime reviews.

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  • 5.0 out of 5
    January 18, 2021

    The service department was great, they fixed my van and there is no more lights coming on. Teddy took good care of me and my van.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    January 7, 2021

    They made this all very easy, all pricing done over the internet and price same when we came on. No hidden charges.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • July 12, 2016

    We worked with Rich Schmitt to purchase an Escape recently and without a doubt the easiest, least stressful car purchase experience we've ever had! As... woman I really appreciate the way he and Luke Y., the finance officer, worked with us and treated us. Not all sales people have been as respectful as these two men were with me. My husband and I both strongly recommend New Brighton Ford and Rich Schmitt!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    We appreciate the recommendation, Libby! We look forward to assisting you with any of your future automotive needs. In the meantime, keep on enjoying ...your Escape!

  • 5.0 out of 5
    January 6, 2021

    Wonderful experience working with Chris and Ted at New Brighton Ford.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    January 4, 2021

    Very nice, and quick. Everyone was very pleasant. Price was what was discussed.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    December 31, 2020

    Great people great service. 5 stars all around. Would not go anywhere else to purchase or service my vehicles.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    December 25, 2020

    A very good place to service one's car. The employees are helpful . The work is very good. They will give you a ride home if you need one. I have had my... car serviced there for years... Even bought it there originally. A smaller dealer, trustworthy, very good to work with.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    November 22, 2020

    Friendly and helpful explained what the charges would be

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    November 20, 2020

    Great service as always. That is why they are always so busy

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 1.0 out of 5
    October 30, 2020

    I went there to address a engine light issue. I knew what the code was P20BA error need a replacement def heater but had to log a case on file so Ford... Corp. can help me out. Ford setup the appt. spot at New Brighton Ford MN. The service agent told me when I arrived the one Diesel mechanic called in sick. I asked him when they would be able to look at my F350. They told me they would call me back for a new appt. They never called. So I went to Cornerstone In Elk River MN service and they got my business. The moral to the story Is when you provide good customer service it goes a long way. I would be happy to talk to the Owner of the dealership and give you some improvement advice. I work in customer service.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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