New Brighton Ford

We worked with Rich Schmitt to purchase an Escape recently and without a doubt the easiest, least stressful car purchase experience we've ever had! As woman I really appreciate the way he and Luke Y., the finance officer, worked with us and treated us. Not all sales people have been as respectful as these two men were with me. My husband and I both strongly recommend New Brighton Ford and Rich Schmitt!

Call the dealer talk to Daryl who is a great salesman, worked with him on the price he sent me to the sales manager Chris who I talk to for sometime was making an offer on the truck we are buying he guaranteed me that the truck was clean and worth the drive 2 hours south at that time I questioned him on the life of the tires he said they were just about new had many miles left on them. When I got to the facility they pulled the truck up the inside was beyond filthy. Full of grimy dirt dog hair and cigarette Burns. Told me it had a brake job done on it before they put it on the lot Brakes in the rear end were never touched and down to 20% fronts were replaced with the rotors like he said. When I went to look at the tires they had less than 5% tread left on them. Chris also told me he had a complete inspection done on it when I open the engine and looked at the serpentine belt it was cracked everywhere needed to also be replaced. Very big letdown for my 17 year old son to come and look at the first truck he was going to purchase on his own for more than $25,000 that he saved years for.. way to go New Brighton Ford and Chris thanks for the disappointment and a truck buying experience for a young man that he will never forget.

This was my first time ever purchasing a car from a dealership. I usually deal with private sellers but wanted to try something new. I worked with Rich Schmitt and let me tell you he made the process so much easier than I thought it would be. Rich worked with me to help me find a vehicle that fit all of my needs and I am so grateful. Thank you Rich! I'd recommend this place to all of my friends and family.