Reviews
I asked for the service manger because he has great customer service and I use to work with him, then I got Mohammed then when I asked for the service manger he ignored what I said and didn't care what I had to say
I asked for the service manger because he has great customer service and I use to work with him, then I got Mohammed then when I asked for the service manger he ignored what I said and didn't care what I had to say
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
No No ?? The dealership provided excellent service They kept me up to date on progress at all times
No No ?? The dealership provided excellent service They kept me up to date on progress at all times
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
No No ?? The dealership provided excellent service They kept me up to date on progress at all times
No No ?? The dealership provided excellent service They kept me up to date on progress at all times
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
The employees were nice and helpful, and Mohammad was especially nice and helpful Mohammad explained things very well and was very courteous
The employees were nice and helpful, and Mohammad was especially nice and helpful Mohammad explained things very well and was very courteous
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Yes i pay almost 1300 for a bad starter and alignment and it drives worst than before and after a recall my dash is full of lights now i have to reschedule again i have no lights on dash ever or check engine light on
Yes i pay almost 1300 for a bad starter and alignment and it drives worst than before and after a recall my dash is full of lights now i have to reschedule again i have no lights on dash ever or check engine light on
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Torian is very smart and listens to her customers requests and requirements for the vehicle they are looking for. She doesn't push people into a vehicle they are happy with. If I ever need a another vehicle my wife and I said it will be with her or nobody else.
Torian is very smart and listens to her customers requests and requirements for the vehicle they are looking for. She doesn't push people into a vehicle they are happy with. If I ever need a another vehicle my wife and I said it will be with her or nobody else.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are delighted to hear about your wonderful experience with Torian at Vandergriff Hyundai. It's truly heartwarming to know that she took the time to listen carefully to your specific needs and requirements, ensuring you found the right vehicle without any pressure. Her approach of putting customers first and focusing on what truly works for each individual reflects the authentic, customer-centered service we strive to provide.
My appt time was honored. I was out within the timeframe they promised. The waiting room and bathrooms were clean and well stocked. It was a relaxing time waiting for the car to be done. And the associate who helped me was so kind and considerate It made me want to come back and get service there again
My appt time was honored. I was out within the timeframe they promised. The waiting room and bathrooms were clean and well stocked. It was a relaxing time waiting for the car to be done. And the associate who helped me was so kind and considerate It made me want to come back and get service there again
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We are elated to hear about your positive experience! It's wonderful to know that we honored your appointment time and completed your service within the promised timeframe. We take great pride in maintaining clean, comfortable facilities and are delighted that you found our waiting area and restrooms to be well-maintained and welcoming. Your kind words about our associate truly warm our hearts. We believe that exceptional customer service is built on genuine care and consideration, and we're thrilled that this came through in your interaction. Thank you for taking the time to share your experience - knowing that you felt valued and would choose to return for future service is the highest compliment we could receive.
Disappointed my new car has needed the repairs its had, but Siso & Efrain were great reps to work with
Disappointed my new car has needed the repairs its had, but Siso & Efrain were great reps to work with
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We are absolutely thrilled to hear about your positive experience with our team members. While we understand your disappointment regarding the repairs needed on your new vehicle, we truly appreciate you recognizing the exceptional service provided by our representatives. It's wonderful to know that despite the circumstances, our team was able to provide you with great support throughout the process. Your feedback about their professionalism and assistance is invaluable to us, and we're grateful for your patience as we worked to address your vehicle's needs.
Like the idea of having one advisor when I go for my car needs. That advisor knows you and what you need when you go in for repairs. My advisor is the best.
Like the idea of having one advisor when I go for my car needs. That advisor knows you and what you need when you go in for repairs. My advisor is the best.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review, Veronica! We are thrilled to hear that you appreciate the personalized approach of having one dedicated advisor for all your automotive needs. It truly makes a difference when you have someone who understands your specific requirements and vehicle history. Your feedback about your advisor knowing you and your needs demonstrates exactly what we strive for at Vandergriff Hyundai - building genuine, long-term relationships with our customers. We're delighted that this approach has made your service experience more convenient and trustworthy, and we appreciate you taking the time to share your positive experience.
Complete, out the door as promised Got a thorough report and know what to do next!
Complete, out the door as promised Got a thorough report and know what to do next!
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We are pleased to hear about your positive experience! It's wonderful to know that we delivered on our promises and provided you with a comprehensive report that gives you clear direction for your next steps. Your feedback truly means a lot to us and reinforces our commitment to providing transparent, thorough service to every customer. We appreciate you taking the time to share your experience and look forward to continuing to serve you in the future.