Reviews
I was kept informed about repair progression. Bathroom clean. Healthy snacks Coffee cream selection??? Overall:9.5
I was kept informed about repair progression. Bathroom clean. Healthy snacks Coffee cream selection??? Overall:9.5
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Always have a good experience when I come to Vandergriff Hyundai. Service fast and efficient.
Always have a good experience when I come to Vandergriff Hyundai. Service fast and efficient.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We are absolutely thrilled to hear that you consistently have great experiences with us! It is always wonderful to know that our team is delivering the fast and efficient service that our customers deserve. We look forward to welcoming you back on your next visit!
I asked for the service manger because he has great customer service and I use to work with him, then I got Mohammed then when I asked for the service manger he ignored what I said and didn't care what I had to say
I asked for the service manger because he has great customer service and I use to work with him, then I got Mohammed then when I asked for the service manger he ignored what I said and didn't care what I had to say
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- Buying process
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- Quality of repair
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Your feedback is invaluable to us, and we are sorry to hear that you feel this way about your recent visit. We understand your frustration. Every customer deserves to feel heard and respected, and we take that standard seriously. We would like to discuss this further and work toward a resolution. Please reach out to our Service Manager, Efrain Martinez, at EMartinez02@vtaig.com, so we can better understand your experience and address your concerns appropriately.
No No ?? The dealership provided excellent service They kept me up to date on progress at all times
No No ?? The dealership provided excellent service They kept me up to date on progress at all times
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We are absolutely thrilled to hear about your positive experience with us, Greg! Keeping our customers informed throughout the entire process is something we truly care about, and it is wonderful to know that our team delivered on that commitment. Thank you for taking the time to share your feedback — it means a great deal to us. We look forward to serving you again in the future!
No No ?? The dealership provided excellent service They kept me up to date on progress at all times
No No ?? The dealership provided excellent service They kept me up to date on progress at all times
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We are absolutely thrilled to hear about your positive experience with us, Greg! Keeping our customers informed throughout the entire process is something we truly care about, and it is wonderful to know that our team delivered on that commitment. Thank you for taking the time to share your feedback — it means a great deal to us. We look forward to serving you again in the future!
The employees were nice and helpful, and Mohammad was especially nice and helpful Mohammad explained things very well and was very courteous
The employees were nice and helpful, and Mohammad was especially nice and helpful Mohammad explained things very well and was very courteous
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We are utterly delighted to hear about your wonderful experience with our team! It is truly gratifying to know that you felt well taken care of, and that Mohammad's courteous manner and clear explanations made such a positive impression on you. We will be sure to pass along your kind words to him and the rest of the team — feedback like this means a great deal to us. Thank you for taking the time to share your experience, and we look forward to serving you again!
Yes i pay almost 1300 for a bad starter and alignment and it drives worst than before and after a recall my dash is full of lights now i have to reschedule again i have no lights on dash ever or check engine light on
Yes i pay almost 1300 for a bad starter and alignment and it drives worst than before and after a recall my dash is full of lights now i have to reschedule again i have no lights on dash ever or check engine light on
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- Buying process
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
We are concerned to hear about your recent experience, and we truly understand your frustration. We would genuinely like to discuss this further and work toward a resolution. Please reach out to our Service Manager, Efrain Martinez, at EMartinez02@vtaig.com so we can look into your concerns.
Torian is very smart and listens to her customers requests and requirements for the vehicle they are looking for. She doesn't push people into a vehicle they are happy with. If I ever need a another vehicle my wife and I said it will be with her or nobody else.
Torian is very smart and listens to her customers requests and requirements for the vehicle they are looking for. She doesn't push people into a vehicle they are happy with. If I ever need a another vehicle my wife and I said it will be with her or nobody else.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are delighted to hear about your wonderful experience with Torian at Vandergriff Hyundai. It's truly heartwarming to know that she took the time to listen carefully to your specific needs and requirements, ensuring you found the right vehicle without any pressure. Her approach of putting customers first and focusing on what truly works for each individual reflects the authentic, customer-centered service we strive to provide.
My appt time was honored. I was out within the timeframe they promised. The waiting room and bathrooms were clean and well stocked. It was a relaxing time waiting for the car to be done. And the associate who helped me was so kind and considerate It made me want to come back and get service there again
My appt time was honored. I was out within the timeframe they promised. The waiting room and bathrooms were clean and well stocked. It was a relaxing time waiting for the car to be done. And the associate who helped me was so kind and considerate It made me want to come back and get service there again
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We are elated to hear about your positive experience! It's wonderful to know that we honored your appointment time and completed your service within the promised timeframe. We take great pride in maintaining clean, comfortable facilities and are delighted that you found our waiting area and restrooms to be well-maintained and welcoming. Your kind words about our associate truly warm our hearts. We believe that exceptional customer service is built on genuine care and consideration, and we're thrilled that this came through in your interaction. Thank you for taking the time to share your experience - knowing that you felt valued and would choose to return for future service is the highest compliment we could receive.
Disappointed my new car has needed the repairs its had, but Siso & Efrain were great reps to work with
Disappointed my new car has needed the repairs its had, but Siso & Efrain were great reps to work with
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We are absolutely thrilled to hear about your positive experience with our team members. While we understand your disappointment regarding the repairs needed on your new vehicle, we truly appreciate you recognizing the exceptional service provided by our representatives. It's wonderful to know that despite the circumstances, our team was able to provide you with great support throughout the process. Your feedback about their professionalism and assistance is invaluable to us, and we're grateful for your patience as we worked to address your vehicle's needs.