[{"id":532979,"personPtyId":46362920,"firstName":"Mike","lastName":"Kitagawa","titleText":"Service Advisor","emailTxt":"mkitagawa@walser.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":22,"combinedEmpReviewCnt":123,"imageUrl":"https://cdn-user.dealerrater.com/images/11872052dfed.jpg","drDealerId":14593,"dealerEmpStartDtUtc":"1349049600","industryStartDtUtc":"496972800","certifiedEmployee":true,"deptDscrp":"Service"},{"id":532975,"personPtyId":46900706,"firstName":"David","lastName":"Nelson","titleText":"Service Advisor","emailTxt":"dnelson@walser.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":20,"combinedEmpReviewCnt":109,"imageUrl":"https://cdn-user.dealerrater.com/images/28e5d5ccf1d8.jpg","drDealerId":14593,"dealerEmpStartDtUtc":"1364774400","industryStartDtUtc":"1143849600","certifiedEmployee":true,"deptDscrp":"Service"},{"id":532977,"personPtyId":46298507,"firstName":"Joshua","lastName":"Zarras","titleText":"Service Advisor","emailTxt":"jzarras@walser.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":15,"combinedEmpReviewCnt":92,"imageUrl":"https://cdn-user.dealerrater.com/images/8bb17e2c1c81.jpg","drDealerId":14593,"certifiedEmployee":true,"deptDscrp":"Service"},{"id":532974,"personPtyId":47204669,"firstName":"Chad","lastName":"Jorgenson","titleText":"Service Manager","emailTxt":"cjorgenson@walser.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":13,"combinedEmpReviewCnt":64,"imageUrl":"https://cdn-user.dealerrater.com/images/9be9131c482d.jpg","drDealerId":14593,"certifiedEmployee":true,"deptDscrp":"Service"},{"id":433507,"personPtyId":32139764,"firstName":"Aldo","lastName":"Garibay    ","titleText":"Customer Specialist","emailTxt":"agaribay@walser.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":7,"combinedEmpReviewCnt":36,"imageUrl":"https://cdn-user.dealerrater.com/images/e72a60af77d8.jpg","drDealerId":14593,"dealerEmpStartDtUtc":"1404172800","industryStartDtUtc":"1404172800","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":433501,"personPtyId":32432486,"firstName":"Cedric","lastName":"Koukal    ","titleText":"Customer Specialist","emailTxt":"ckoukal@walser.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":19,"imageUrl":"https://cdn-user.dealerrater.com/images/4f69cea741c1.jpg","drDealerId":14593,"dealerEmpStartDtUtc":"1401580800","industryStartDtUtc":"1464739200","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":433508,"personPtyId":32139719,"firstName":"Joseph","lastName":"Juniper   ","titleText":"Customer Specialist","emailTxt":"jjuniper@walser.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":23,"imageUrl":"https://cdn-user.dealerrater.com/images/6ca7c4b60681.jpg","drDealerId":14593,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":484369,"personPtyId":38108459,"firstName":"Daniel","lastName":"Koukal","titleText":"Customer Specialist","emailTxt":"dkoukal@walser.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":21,"imageUrl":"https://cdn-user.dealerrater.com/images/83ba31914733.jpg","drDealerId":14593,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":525452,"personPtyId":44900693,"firstName":"Timothy","lastName":"Kahlow","titleText":"Customer Specialist","emailTxt":"tkahlow@walser.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":11,"imageUrl":"https://cdn-user.dealerrater.com/images/a5ad92936ba0.jpg","drDealerId":14593,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":484371,"personPtyId":38450637,"firstName":"Travis","lastName":"Cripe","titleText":"Customer Specialist","emailTxt":"tcripe@walser.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":18,"imageUrl":"https://cdn-user.dealerrater.com/images/f793c2f4404a.jpg","drDealerId":14593,"dealerEmpStartDtUtc":"1517443200","industryStartDtUtc":"1517443200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":433504,"personPtyId":32140434,"firstName":"Johnny","lastName":"Sutherland  ","titleText":"Customer Specialist","emailTxt":"jsutherland@walser.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":16,"imageUrl":"https://cdn-user.dealerrater.com/images/c4b8eb865e83.jpg","drDealerId":14593,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":433505,"personPtyId":32140304,"firstName":"Jake","lastName":"Rothers   ","titleText":"Sales Manager","shortBioText":"","emailTxt":"jrothers@walser.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":15,"imageUrl":"https://cdn-user.dealerrater.com/images/f2635817399d.jpg","drDealerId":14593,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":433496,"personPtyId":32136997,"firstName":"Sasha","lastName":"Barnes     ","titleText":"Customer Specialist","emailTxt":"sbarnes@walser.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":15,"imageUrl":"https://cdn-user.dealerrater.com/images/843d1a5216a0.jpg","drDealerId":14593,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":448812,"personPtyId":33688114,"firstName":"Iryna","lastName":"Rybchyn","titleText":"Customer Specialist","emailTxt":"imatheis@walser.com","combinedEmpAvgRatingNbr":4.7,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":22,"imageUrl":"https://cdn-user.dealerrater.com/images/88dfb11542ea.jpg","drDealerId":14593,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":532983,"firstName":"Joe","lastName":"Vancura","titleText":"Used Car Manager","emailTxt":"jvancura@walser.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/20eb8a014046.jpg","drDealerId":14593,"certifiedEmployee":false,"deptDscrp":"Sales"}]
Dealers  /   Burnsville, MN  /  Walser Mazda

Walser Mazda

4.8 out of 5 4.8
759 reviews
14720 Buck Hill Rd Burnsville, MN 55306
Rectangle 48
Sales 8:30 AM - 6:00 PM
Service 7:00 AM - 6:00 PM

Walser Mazda Hours

Sales

Monday

8:30 AM - 8:00 PM

Tuesday

8:30 AM - 8:00 PM

Wednesday

8:30 AM - 8:00 PM

Thursday

8:30 AM - 8:00 PM

Friday

8:30 AM - 6:00 PM

Saturday

8:30 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 7:00 PM

Tuesday

7:00 AM - 7:00 PM

Wednesday

7:00 AM - 7:00 PM

Thursday

7:00 AM - 7:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

7:00 AM - 3:00 PM

Sunday

Closed
Dealer website
Dealer website
New (612) 354-8860
Used (612) 424-9336
Service (612) 355-3929

Inventory

NEW
$38,125 MSRP
2019 Mazda CX-9
  • Exterior Color: Deep Crystal Blue Mica
  • Interior Color: Black
  • Transmission: 6-Speed Automatic w/OD
  • Drivetrain: AWD
NEW
$38,185 MSRP
2019 Mazda CX-5
  • Exterior Color: Machine Gray Metallic
  • Interior Color: Caturra Brown
  • Transmission: 6-Speed Automatic w/OD
  • Drivetrain: AWD
NEW
$35,845 MSRP
2018 Mazda Mazda6
  • Exterior Color: Snowflake White Pearl Mica
  • Interior Color: Deep Chestnut
  • Transmission: 6-Speed Automatic w/OD
  • Drivetrain: FWD
NEW
$38,720 MSRP
2019 Mazda CX-9
  • Exterior Color: Soul Red Crystal Metallic
  • Interior Color: Black
  • Transmission: 6-Speed Automatic w/OD
  • Drivetrain: AWD
NEW
$23,895 MSRP
2018 Mazda Mazda6
  • Exterior Color: Titanium Flash Mica
  • Interior Color: Black
  • Transmission: 6-Speed Automatic w/OD
  • Drivetrain: FWD
NEW
$36,065 MSRP
2019 Mazda CX-5
  • Exterior Color: Snowflake White Pearl Mica
  • Interior Color: Black
  • Transmission: 6-Speed Automatic w/OD
  • Drivetrain: AWD

Our Employees

(5.0) 123 reviews

Mike Kitagawa

Service Advisor
(5.0) 109 reviews

David Nelson

Service Advisor
(5.0) 92 reviews

Joshua Zarras

Service Advisor
(4.9) 64 reviews

Chad Jorgenson

Service Manager
(4.9) 36 reviews

Aldo Garibay    

Customer Specialist
(4.8) 19 reviews

Cedric Koukal    

Customer Specialist
(5.0) 23 reviews

Joseph Juniper   

Customer Specialist
(5.0) 21 reviews

Daniel Koukal

Customer Specialist
(5.0) 11 reviews

Timothy Kahlow

Customer Specialist
(4.9) 18 reviews

Travis Cripe

Customer Specialist

 View All Employees
View All Employees

About Our Dealership

Dealer on Cars.com since February 2001

The Walser Way features a free Lifetime Limited Powertrain Warranty. Warranty coverage includes unlimited mileage for the lifetime of your ownership of qualifying vehicles purchased. The warranty covers all new vehicles and the majority of used vehicles*. Ask your dealership representative for full details.

...



At Walser, you'll always get our Best Price first. It's clearly marked on the windshield of every vehicle. There's no hassle or haggle. Everyone pays the same low price.
If you are unfamiliar with the Walser Way, please visit our website to learn more: http://www.walser-mazda.com/whywalser.htm

"Lifetime powertrain warranty for FREE on new and used vehicles! Fast, fair & negotiation free. The WALSER way!"

Photos & Videos

8
Photos

Service

Oil, Filter Change

$39.17

Wheel Alignment (4WD)

$99.99

Wheel Alignment (RWD)

$99.99

Wheel Alignment (FWD)

$99.99

See All Service & Price Information
RepairPal Certified
View Certification
Requirements
Schedule an appointment

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
759 lifetime reviews. Includes reviews of Walser Mazda from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

All Reviews treat with respect good interest good care easy decision buy experience salesman helpful pushy help new good selection alex help service friendly service person sale process
All Reviews treat with respect good interest good care easy decision buy experience salesman helpful pushy help new
All Reviews treat with respect good interest good care easy decision buy experience salesman helpful pushy help new good selection alex help service friendly service person sale process
  • 5.0 out of 5
    Courteous, clean, thorough
    by ZAPPEX4 from DealerRater.com
    January 15, 2019

    Had tire pressure indicator going off. A week earlier had all checked out at a tire store. Replaced a stem, but that did not resolve the problem. Walser... was able to detect the actual problem, provided options for fix. Appreciated that they are not pushy, and offered a range of options of varying costs.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    Smooth
    by Satisfied from DealerRater.com
    January 15, 2019

    Very friendly helpful sales rep. He walked us thru the entire process. . Would recommend to friends and family. Good communication throughout. Overall... this was a great buying experience.

    Not Applicable
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Worked with:
    Aldo Garibay    

    Customer Specialist

    (4.9) 36 reviews

  • FEATURED REVIEW

    5.0 out of 5
    Robin Villeneuve
    by UP Robin from Escanaba, MI
    March 6, 2017

    I traveled from Upper Michigan to get the exact car I wanted with steel wheels. They did a spectacular job getting the tires changed over at no cost to... me. I would gladly make that long trip again to purchase my next car from Alex "Rock Star" at Wasler Mazda!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are so appreciative of you choosing Walser Mazda all the way from Michigan! It's great that we could get you into the exact car you wanted! Thank y...ou for leaving us a 5 star review!

  • 5.0 out of 5
    Warranty work!
    by JOMA9890 from DealerRater.com
    January 14, 2019

    Excellent service department! Great job! Would highly recommend! David in the service department explained everything real well with the issue and did... what needed to be done!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Worked with:
    David Nelson

    Service Advisor

    (5.0) 109 reviews
  • 5.0 out of 5
    Recall replacement
    by KSKRISCHKE from DealerRater.com
    January 14, 2019

    Very professional and efficient service. Everyone was very friendly and accommodating.looking forward to my next purchase of another CX9. Love this car... & would reckoned it to everyone.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Worked with:
    Chad Jorgenson

    Service Manager

    (4.9) 64 reviews
  • 5.0 out of 5
    Super Service
    by DLSKI from DealerRater.com
    January 14, 2019

    I called asking for soonest appointment for maintenance on our Mazda 3 , was offer several same-day options. The needed service and pricing were clearly... explained before the appointment, and when an additional issue ( brakes) was discovered they were able to complete that work in the same appointment. I felt valued and treated with respect, and confident in the integrity and reliability of the service team.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Worked with:
    Mike Kitagawa

    Service Advisor

    (5.0) 123 reviews
  • 5.0 out of 5
    Fast service
    by kusyjt from DealerRater.com
    January 14, 2019

    Had an opening for a recall on airbags, went right over, got a loaner car to get Burnsville center Dealer called after 55 min to say car was done. Picked... it up, came back on way home, didnt spend anytime sitting at dealership

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Worked with:
    David Nelson

    Service Advisor

    (5.0) 109 reviews
  • 5.0 out of 5
    Awesome
    by MUNCH.HERNANDEZ from DealerRater.com
    January 11, 2019

    Everyone was very helpful and I appreciate all their help and knowledge that was given. I would definitely recommend Burnsville Mazda! Thank you for everything.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Worked with:
    David Nelson

    Service Advisor

    (5.0) 109 reviews
  • 5.0 out of 5
    Great experience
    by FRAN0091 from DealerRater.com
    January 11, 2019

    Great job getting me into another lease so seamlessly. Thanks, Alex for being so thoughtful during the entire process and getting us in and out so quickly.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    Recall service
    by RMEUFFELS_34 from DealerRater.com
    January 11, 2019

    I don't think I found a better dealership then walser are when it comes to all aspects sales or service it is just top notch. I recommend them to anyone,... will only do business with them from now on.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Worked with:
    Mike Kitagawa

    Service Advisor

    (5.0) 123 reviews
    David Nelson

    Service Advisor

    (5.0) 109 reviews
    Joshua Zarras

    Service Advisor

    (5.0) 92 reviews
    Chad Jorgenson

    Service Manager

    (4.9) 64 reviews
View More Reviews