Morrie's Minnetonka Mazda

Great dealership. Very easy to talk to and no pressure at all. Made sure we got what we wanted. Sales person Jayde Bower was excellent!

Still awaiting for the car I bought at Morries Mazda/Cadillac, hopefully I will have my car this week

Jordan is awesome salesman knowledgeable and very friendly makes the experience of buying a new car easier it’s always a pleasure working with him and Morris Mazda

Griffin is awesome, didn’t push the sale didnt oversell it. My wife is very happy with her x5

Morris Mazda dealership atmosphere is very friendly. The customer service is excellent. The lobby area is clean.

We went to “just look” and left with a new Mazda CX-50 turbo! Sam’s knowledge and confidence, along with Barb and Terry, made the decision and experience seamless.

It was a great car buying experience. Charlie was great to work with and he made the entire process very easy and seamless.

Laura and Teresa helped us through the whole process in the purchase of our new car and it went much faster then we expected.

They answered all my questions quickly and fully. I certainly would consider this dealership and recommend it to anyone interested in buying a car.

I purchased a CX‑30 on November 10 and worked with Ryan in financing. During the process, I explained clearly that I planned to pay off the vehicle as soon as my funds were available — within 3–4 days. I was told the dealership could not wait for the funds to be transferred, so I was required to finance the car. On top of that, I was pressured repeatedly to purchase the extended warranty. Ryan’s approach was condescending and aggressive, and after significant pressure, I reluctantly agreed. I canceled the warranty shortly afterward on November 23. Because Ryan insisted on immediate funding, I ended up financing the full amount. I have since paid off the actual vehicle portion of the loan, but the canceled warranty amount is still sitting on my account and accruing interest. When I spoke with Ryan on December 19, he assured me that I would not be responsible for any finance charges related to the warranty portion of the loan — which is the only remaining balance. I do not have the funds to cover a balance that should not exist in the first place. I called twice the week before Christmas and spoke with Ryan and another woman. Both times I was told I would receive a call back, and I never did. I then received an email from Wells Fargo stating that I am late on a payment — again, for an amount that should have been removed weeks ago. I am now being charged over $200 in finance fees due to delays entirely on your end. On December 19, I was told the reimbursement would be “rushed.” It is now January 6, and nothing has been processed. To make matters worse, I received a call from another salesperson attempting to sell me the same warranty again. Even after I repeatedly declined, he continued to pressure and berate me for information about my car until I finally had to hang up. This was completely inappropriate and felt harassing. At this point, I am extremely frustrated. The warranty was canceled on November 23. The dealership has repeatedly promised action and failed to follow through. I am now being financially penalized for delays and pressured sales tactics that were entirely outside my control. This experience has been unacceptable, and I would never consider purchasing another vehicle from Morrie’s Minnetonka Mazda based on how this has been handled.