Reviews
We had a great experience.
We had a great experience. Eric listened to my concerns & took care of us to make purchasing our car a success.
We had a great experience.
We had a great experience. Eric listened to my concerns & took care of us to make purchasing our car a success.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are Wisconsin residents, and we made the 2 -1/2 hour
We are Wisconsin residents, and we made the 2 -1/2 hour drive to get the vehicle color we wanted. We are so happy we chose Walser, this was the best dealership experience we have ever had. We made a great deal with no back and forth, straight up honest transaction. Paperwork and financing were quick and easy. We were on the road back home in record time. An amazing group of people!
We are Wisconsin residents, and we made the 2 -1/2 hour
We are Wisconsin residents, and we made the 2 -1/2 hour drive to get the vehicle color we wanted. We are so happy we chose Walser, this was the best dealership experience we have ever had. We made a great deal with no back and forth, straight up honest transaction. Paperwork and financing were quick and easy. We were on the road back home in record time. An amazing group of people!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Brian, BIG thanks for your kind review! We are so happy that you were able to experience the Walser Way. Enjoy your new vehicle and thank you so much for making the trek to Minnesota!
Wonderful experience salesman Ben Miller was great took
Wonderful experience salesman Ben Miller was great took the time to teally understand what we wanted, thats very rare today. No pressure at all, very enjoyable
Wonderful experience salesman Ben Miller was great took
Wonderful experience salesman Ben Miller was great took the time to teally understand what we wanted, thats very rare today. No pressure at all, very enjoyable
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
John, Thank you for 5 stars! We will pass on your compliments to Ben.
Since I don’t live nearby, I really appreciated the Uber
Since I don’t live nearby, I really appreciated the Uber to/from my home while my car was being serviced.
Since I don’t live nearby, I really appreciated the Uber
Since I don’t live nearby, I really appreciated the Uber to/from my home while my car was being serviced.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Sburton9, we are very happy we could provide you with a positive experience! We really try to make your service appointments as easy as possible.
I am very appreciative of the service I receive each time
I am very appreciative of the service I receive each time I come to Walser Nissan in Burnsville.
I am very appreciative of the service I receive each time
I am very appreciative of the service I receive each time I come to Walser Nissan in Burnsville.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Joyce, thank you for the 5 stars! We appreciate you as well. Have a great day!
Inconsistent responses from all departments.
Inconsistent responses from all departments. No accountability. Flat out lied about issues with my truck that I am now stuck with.
Inconsistent responses from all departments.
Inconsistent responses from all departments. No accountability. Flat out lied about issues with my truck that I am now stuck with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Kyle, We are sorry to hear you had issues with your truck. As a company we try to be transparent and honest in all dealings with our customers. Please reach out to our General Manager at jloechler@walser.com to discuss the specifics of your complaint.
Both Sales and Service have always been super friendly
Both Sales and Service have always been super friendly and helpful in all aspects of car purchasing and maintenance.
Both Sales and Service have always been super friendly
Both Sales and Service have always been super friendly and helpful in all aspects of car purchasing and maintenance.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
R.shurts, thank you so much for your high rating! Our Service Manager has been here many years and he is the best! We are happy we provided you with a friendly helpful experience!
They were always very pleasant and helpful and estimated
They were always very pleasant and helpful and estimated service time was always very close to actual service time.
They were always very pleasant and helpful and estimated
They were always very pleasant and helpful and estimated service time was always very close to actual service time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Donnajolson52, thank you for taking the time to leave a review for us at Walser Nissan Burnsville. We're happy we could meet your expectations and got your vehicle in a timely manner.
Always been very accommodating and quick to serve.
Always been very accommodating and quick to serve. There’s definitely a good level of trust when bringing my vehicle in for service.
Always been very accommodating and quick to serve.
Always been very accommodating and quick to serve. There’s definitely a good level of trust when bringing my vehicle in for service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jamie, thank you for the kind comments and for trusting us to service your vehicle!
We thoroughly enjoyed this car buying experience, due to
We thoroughly enjoyed this car buying experience, due to the excellent skills of Eric, our customer specialist. The selection was great! We were back the next day to make our purchase.
We thoroughly enjoyed this car buying experience, due to
We thoroughly enjoyed this car buying experience, due to the excellent skills of Eric, our customer specialist. The selection was great! We were back the next day to make our purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Rolf.hafslund, we are so pleased you enjoyed your visit to Walser Nissan Burnsville! We will pass on your positive comments to Eric S & Eric O! Thank you for 5 stars Rolf, enjoy your new vehicle!