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Burnsville Toyota

(653 reviews)
Sales hours: 8:30am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 8:30am–9:00pm 7:00am–7:00pm
Tuesday 8:30am–9:00pm 7:00am–7:00pm
Wednesday 8:30am–9:00pm 7:00am–7:00pm
Thursday 8:30am–9:00pm 7:00am–7:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 9:00am–5:00pm
Sunday Closed Closed
New (855) 871-5319 (855) 871-5319
Used (833) 867-0805 (833) 867-0805
Service (855) 286-8375 (855) 286-8375

Reviews

(653 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Burnsville Toyota from DealerRater.

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Great Dealership

Easy and friendly people to work with, not pushy, will give recommendations or suggestions as to what items you may want or need in the vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We cannot thank you enough for your wonderful review of Burnsville Toyota and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Burnsville Toyota Team

Great buying experience

Jason does a great job providing information about cars and listened to what we wanted. He didn’t pressure us to buy and offered lots of help with tech.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Sincerely, The Burnsville Toyota Team

New car sales.

Bob McCoy was very professional and knowledgeable. He found the vehicle I wanted and completed the transaction in a timely manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are so glad we could take care of all of your needs! Thank you for giving this feedback; we will be sure to share it with the team! Sincerely, The Burnsville Toyota Team

Wonderful experience.

Thorough explanations of the vehicle we purchased with no pressure to commit to a sale. We felt comfortable and treated with respect through each step of the process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Sincerely, The Burnsville Toyota Team

2018 Highlander

The process was fairly quick and painless. The negotiation aspect and final price left me feeling like I had settled on a very fair price for the vehicle I purchased.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, The Burnsville Toyota Team

Burnsville Toyota

I liked the fact that the owner came out and visited and was willing to let me drive his car and test it. All staff were friendly and the salesman that I worked with was excellent.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to write this review. We are pleased to hear that our team was able to provide an efficient and overall positive experience. Sincerely, The Burnsville Toyota Team

great customer service

we are a return customer, due to our great experience in the past. We feel very comfortable with and enjoy working with Bob McCoy. He is professional, knowledgeable , and down to earth.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the great review, Janet. Please come visit us if you need anything else, be it service or sales. Sincerely, The Burnsville Toyota Team

Great customer service from our sales person.

Chase Wood, our sales person, did an excellent job with us. This is the second car we have bought with him leading us. He is helpful, personable and goes out of his way in customer service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, The Burnsville Toyota Team

Couldn't be happier wth purchase. We drove 9 hours

Karen was a great lady to deal with, very knowledgeable and super friendly. Could not. E happier with this purchase, and we are already talking about getting another Toyota from Burnsville!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, The Burnsville Toyota Team

Super Experience at Burnsville Toyota

We were not pressured. It was an informed yet relaxed environment. The entire process did not take such a huge amount of time as we have experienced in the past at other dealerships.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, The Burnsville Toyota Team