Reviews
Great customer service, relaxing lobby with refreshments while waiting, knowledgeable tech and video of inspection.
Great customer service, relaxing lobby with refreshments while waiting, knowledgeable tech and video of inspection.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Clean facility, friendly staff, warm welcome. Jake made the visit a good experience. Will come back.
Clean facility, friendly staff, warm welcome. Jake made the visit a good experience. Will come back.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s wonderful to hear you found our facility clean and our staff welcoming. We appreciate you trusting us with your Honda service and look forward to your next visit.
The service was performed in the expected time and seemed very complete. I was later sent a video of the inspection review (nice touch). Every interaction was thorough and polite. The waiting area was nice.
The service was performed in the expected time and seemed very complete. I was later sent a video of the inspection review (nice touch). Every interaction was thorough and polite. The waiting area was nice.
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re glad your Honda service was completed on schedule and that the inspection video was a helpful detail. It’s rewarding to know our team provided thorough, polite interactions and that you found the waiting area comfortable. Thank you for the five-star review.
The repair manager kept me in the loop, reviewed additional items for consideration, and completed the work in time estimated.
The repair manager kept me in the loop, reviewed additional items for consideration, and completed the work in time estimated.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hearing that the repair manager kept you informed on your Honda CR-V and completed the work within the estimated time is fantastic. Thank you for trusting our service team with your vehicle. We look forward to helping you again.
Walser greets you at the car immediately after drop-off, which means my time is valuable and they care about their customers. (At competitor dealerships, often I wait 5-10 minutes fora a service associate to greet me at my car, etc). This extra step and attention to detail will bring me back and adds to a pleasurable customer experience. Thank you !
Walser greets you at the car immediately after drop-off, which means my time is valuable and they care about their customers. (At competitor dealerships, often I wait 5-10 minutes fora a service associate to greet me at my car, etc). This extra step and attention to detail will bring me back and adds to a pleasurable customer experience. Thank you !
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for noting how we greeted you right after drop off; we’re glad our prompt attention made your service visit more enjoyable. We look forward to welcoming you back for your next Honda Pilot service.
Great service and very professional staff on regular basis. Very happy with everyone, no exceptions!
Great service and very professional staff on regular basis. Very happy with everyone, no exceptions!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for trusting us with your Honda Odyssey service on a regular basis. We’re glad to hear our team’s professionalism met your expectations every time. We look forward to welcoming you back soon!
Es un lugar combeniente serca de todos.donde te atienden con mucha amavilidad,respect e igualdad.
Es un lugar combeniente serca de todos.donde te atienden con mucha amavilidad,respect e igualdad.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We’re glad you found our location convenient and felt welcomed with kindness, respect, and fairness. Congratulations on your new Honda. We appreciate you taking the time to share your experience.
I had bought in a car ten days prior to this experience. I had called my salesmen and told him that my front tires kept losing air pressure. He told me to go to burnsville, honda and asked for bill in the service center, and he'll take care of me.. He sure, did they put a set of 4 brand new tires on my vehicle at no cost to me! No other dealership would have done that being A No warranty vehicle. So amazing I told all my coworkers about this experience
I had bought in a car ten days prior to this experience. I had called my salesmen and told him that my front tires kept losing air pressure. He told me to go to burnsville, honda and asked for bill in the service center, and he'll take care of me.. He sure, did they put a set of 4 brand new tires on my vehicle at no cost to me! No other dealership would have done that being A No warranty vehicle. So amazing I told all my coworkers about this experience
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
What a pleasure to hear Bill could address the tire pressure issue on your Honda HR-V by fitting four new tires at no charge, even without a warranty. We’re grateful you shared this experience with your coworkers. Please let us know if there’s anything else we can do for you.
Great experience and everyone was super helpful. Team was efficient as well and I feel good about it
Great experience and everyone was super helpful. Team was efficient as well and I feel good about it
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for noting how helpful and efficient our team was with your Honda HR-V service. We’re delighted you felt confident about your visit. We look forward to assisting you again when your HR-V needs care.
No pressure at all! They listend to what I was looking for. They showed me all their vehicles in my price range. Not just the ones in their lot. But also all of their dealerships. Best experience I ever had buying a car!
No pressure at all! They listend to what I was looking for. They showed me all their vehicles in my price range. Not just the ones in their lot. But also all of their dealerships. Best experience I ever had buying a car!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re delighted that our pressure free atmosphere and access to vehicles across multiple locations made your Honda purchase smooth. Thank you for trusting us. Enjoy your new Honda.