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Morrie's Buffalo Ford

(1,515 reviews)
Visit Morrie's Buffalo Ford
Sales hours: 8:00am to 9:00pm
Service hours: 7:00am to 8:00pm
View all hours
Sales Service
Monday 8:00am–9:00pm 7:00am–8:00pm
Tuesday 8:00am–9:00pm 7:00am–8:00pm
Wednesday 8:00am–9:00pm 7:00am–8:00pm
Thursday 8:00am–9:00pm 7:00am–8:00pm
Friday 8:00am–6:00pm 7:00am–6:00pm
Saturday 8:00am–5:00pm Closed
Sunday Closed Closed
New (612) 284-8629 (612) 284-8629
Used (612) 213-3948 (612) 213-3948
Service (612) 284-8651 (612) 284-8651

Reviews

(1,515 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Morrie's Buffalo Ford from DealerRater.

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First time using Buffalo Ford and the service was

First time using Buffalo Ford and the service was excellent, I’ll bring all my vehicles here from now on!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Mariah was very helpful with the sale of my Lincoln

Mariah was very helpful with the sale of my Lincoln Nautilus. Friendly Efficient Knowledgeable... Brett GM - very helpful after we had an issue with transmission. Returned calls - worked with us kindly - helpful - pleasant. Got my car back and it works! Lol! Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Consumer response

Thank you for your great service!

Simple and efficient purchasing process!

Simple and efficient purchasing process! They make it easy to buy a new car quickly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

As usual, my expectations were met.

As usual, my expectations were met. My vehicle was brought in at the scheduled time and promptly worked on. They even went above and beyond to retrieve something that slid in to the console.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

The dealer had the vehicle I was looking for.

The dealer had the vehicle I was looking for. I did not rate it a 5 due to the salesman splitting his time with another customer, so it took longer. Also, the finance person did not fully inform me of the financial details. I didn't realize the high percentage rate of the loan until I got home. Otherwise, everyone was very nice.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Took my F150 in for warranty work and oil change.

Took my F150 in for warranty work and oil change. All I heard from my service advisor Adam was "oh this is going to be a tough fix" SERIOUSLY Ford, continue with hiring incompetent workers and you will soon lose a customer. I thought about telling this idiot, I brought it to Ford the manufacturer to fix. Not to be told that you weren't sure it was going to get fix. Get your crap together Morrie's. On top of that this idiot took 30 mins just to locate my ticket and key then took another 15 trying to ring up the discount that themselves sent to me. This place is a JOKE. Ford, Morrie's buffalo is a disgrace to you. On top of that my incompetent mechanic did not reset my oil life. This is why I choose to do it myself because dealerships don't care anymore..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service and very helpful staff.

Great service and very helpful staff. They go above and beyond to be informative and explain all work performed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Top notch professionals.

Top notch professionals. Took care of several issues with my 2018 F150 on an extended warranty when 2 other local dealerships were unable or uninterested in helping. Provided a new loaner, communicated well and got it done with no frustrations. 2 hours away from my home but I will go back, they're worth it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

The salesman Dan was extremely helpful and went out of

The salesman Dan was extremely helpful and went out of his way to accommodate all my needs

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Brent Boehne should be employee of the year!

Brent Boehne should be employee of the year! My car seems to need service every other month, Brent knows us as we are always in, and does everything possible to take care of us and get things fixed. He is why we always come back!!! Give that man a huge raise!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.