Reviews
Fantastic people, fantastic service! Completely satisfied and happy they could get our vehicle in for recall from Ford.
Fantastic people, fantastic service! Completely satisfied and happy they could get our vehicle in for recall from Ford.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent service as usual. There was a bit of a hiccup with the alignment but they dont typically deal with Lightnings, so it was understandable. They let me know the issue right away. They honored the lower estimate they gave me. I plan on still bringing the truck around for scheduled maintenance.
Excellent service as usual. There was a bit of a hiccup with the alignment but they dont typically deal with Lightnings, so it was understandable. They let me know the issue right away. They honored the lower estimate they gave me. I plan on still bringing the truck around for scheduled maintenance.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Second truck in two years, they are friendly everyone seems involved making sure your purchase goes smoothly
Second truck in two years, they are friendly everyone seems involved making sure your purchase goes smoothly
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
They are always so friendly when you call and set up an appointment, even when they come and get your car and return it. And their service is excellent.
They are always so friendly when you call and set up an appointment, even when they come and get your car and return it. And their service is excellent.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Your mobile tech did a fine job in a timely manner. Thanks for the convenience of service at my home.
Your mobile tech did a fine job in a timely manner. Thanks for the convenience of service at my home.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I do not use Google, sorry. But I want to say Haley did a superb job with our service. She is extremely knowledgeable with the service and mechanics of Ford vehicles. We were very happy how well she communicated with us during the process of having our transmission replaced and a few other routine service and recall items. Highly recommend Morrie's service. 5 out of 5 stars for everything. Thank you again!
I do not use Google, sorry. But I want to say Haley did a superb job with our service. She is extremely knowledgeable with the service and mechanics of Ford vehicles. We were very happy how well she communicated with us during the process of having our transmission replaced and a few other routine service and recall items. Highly recommend Morrie's service. 5 out of 5 stars for everything. Thank you again!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Made an appointment to look at an available unit, and when I called to confirm on the day of the appointment, I was told that my sales agent was not in and told by another sales rep "not to bother coming in 30 minutes before close". I pleaded to have the unit ready and would just want to look, not drive it because I was prepared to purchase. After driving seven hours, I dropped in to see if anyone would help. Nope! Very selfish staff that when a customer isn't theirs rolls as they become dismissive. Definitely not a team at Buffalo Ford. Bought the same unit at another dealership two days later (and their rep worked with me past close to wrap up a sale). I would recommend that Morries sell the dealership to another group that doesn't have a 1980s mentality on auto sales.
Made an appointment to look at an available unit, and when I called to confirm on the day of the appointment, I was told that my sales agent was not in and told by another sales rep "not to bother coming in 30 minutes before close". I pleaded to have the unit ready and would just want to look, not drive it because I was prepared to purchase. After driving seven hours, I dropped in to see if anyone would help. Nope! Very selfish staff that when a customer isn't theirs rolls as they become dismissive. Definitely not a team at Buffalo Ford. Bought the same unit at another dealership two days later (and their rep worked with me past close to wrap up a sale). I would recommend that Morries sell the dealership to another group that doesn't have a 1980s mentality on auto sales.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
The service department is excellent. Very thorough and work was done faster than expected. Don’t take you truck anywhere else
The service department is excellent. Very thorough and work was done faster than expected. Don’t take you truck anywhere else
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Very responsive, reached out right away to schedule appt and answer questions. Finacing was easy to complete.
Very responsive, reached out right away to schedule appt and answer questions. Finacing was easy to complete.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Mike is awesome, he takes the time to make sure everything is perfect, everyone is very helpful!!
Mike is awesome, he takes the time to make sure everything is perfect, everyone is very helpful!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car