Reviews
I do not use Google, sorry. But I want to say Haley did a superb job with our service. She is extremely knowledgeable with the service and mechanics of Ford vehicles. We were very happy how well she communicated with us during the process of having our transmission replaced and a few other routine service and recall items. Highly recommend Morrie's service. 5 out of 5 stars for everything. Thank you again!
I do not use Google, sorry. But I want to say Haley did a superb job with our service. She is extremely knowledgeable with the service and mechanics of Ford vehicles. We were very happy how well she communicated with us during the process of having our transmission replaced and a few other routine service and recall items. Highly recommend Morrie's service. 5 out of 5 stars for everything. Thank you again!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Made an appointment to look at an available unit, and when I called to confirm on the day of the appointment, I was told that my sales agent was not in and told by another sales rep "not to bother coming in 30 minutes before close". I pleaded to have the unit ready and would just want to look, not drive it because I was prepared to purchase. After driving seven hours, I dropped in to see if anyone would help. Nope! Very selfish staff that when a customer isn't theirs rolls as they become dismissive. Definitely not a team at Buffalo Ford. Bought the same unit at another dealership two days later (and their rep worked with me past close to wrap up a sale). I would recommend that Morries sell the dealership to another group that doesn't have a 1980s mentality on auto sales.
Made an appointment to look at an available unit, and when I called to confirm on the day of the appointment, I was told that my sales agent was not in and told by another sales rep "not to bother coming in 30 minutes before close". I pleaded to have the unit ready and would just want to look, not drive it because I was prepared to purchase. After driving seven hours, I dropped in to see if anyone would help. Nope! Very selfish staff that when a customer isn't theirs rolls as they become dismissive. Definitely not a team at Buffalo Ford. Bought the same unit at another dealership two days later (and their rep worked with me past close to wrap up a sale). I would recommend that Morries sell the dealership to another group that doesn't have a 1980s mentality on auto sales.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
The service department is excellent. Very thorough and work was done faster than expected. Don’t take you truck anywhere else
The service department is excellent. Very thorough and work was done faster than expected. Don’t take you truck anywhere else
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Very responsive, reached out right away to schedule appt and answer questions. Finacing was easy to complete.
Very responsive, reached out right away to schedule appt and answer questions. Finacing was easy to complete.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Mike is awesome, he takes the time to make sure everything is perfect, everyone is very helpful!!
Mike is awesome, he takes the time to make sure everything is perfect, everyone is very helpful!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Philip Insixiengmay and the new car sales manager were absolutely great helping us with our new Ford Bronco putchase! We received an excellent experience from both of them
Philip Insixiengmay and the new car sales manager were absolutely great helping us with our new Ford Bronco putchase! We received an excellent experience from both of them
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Ian, Aaron, & Wade were great to work with. It has been 6 years since I’ve done business with Morrie’s Buffalo Ford but another great experience. Thanks again for making this experience great.
Ian, Aaron, & Wade were great to work with. It has been 6 years since I’ve done business with Morrie’s Buffalo Ford but another great experience. Thanks again for making this experience great.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I’ve always had excellent service at Morries in Buffalo. Thanks for taking such good care of me.!
I’ve always had excellent service at Morries in Buffalo. Thanks for taking such good care of me.!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
The guy at the service center was very rude, condescending and I almost shed tears. I have bought 4 cars from this dealer and never had any problems. I left there promising never to go back. INot to get anything confused, I did also did an oil change and the guys in that department were excellent. I bet it only takes one bad egg.
The guy at the service center was very rude, condescending and I almost shed tears. I have bought 4 cars from this dealer and never had any problems. I left there promising never to go back. INot to get anything confused, I did also did an oil change and the guys in that department were excellent. I bet it only takes one bad egg.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Everyone was engaged and helpful through out the process as I had changed Vehicles a couple times
Everyone was engaged and helpful through out the process as I had changed Vehicles a couple times
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car