Reviews
Write a reviewAttentive professional service and staff, had my brakes
Attentive professional service and staff, had my brakes and rotors replace and vehicle is braking much better!!
Hi, we're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Overall I have been very happy with the service I get at
Overall I have been very happy with the service I get at Dodge of Burnsville. They address my concerns and fix the issues the first time around!
Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Got an oil change on Saturday was able to use one of my
Got an oil change on Saturday was able to use one of my coupons and got my truck washed as well. We were in/out within the hour. Best experience ever.
Hi, thank you so much for your positive comments about Dodge of Burnsville Inc! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Paid for paint protection, paint cracked, service center
Paid for paint protection, paint cracked, service center said we won't cover it would you like the phone number to Maaco? Horrible customer service all around, truck was supposed to be detailed, still trash, and spilled beverages inside upon pick up.
Hello, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (952) 894-9000 so we can work towards a resolution. We look forward to hearing from you. Take care!
Above and beyond customer service.
Needed to get an oil change and refuse to go anywhere else as I bought my vehicle from Dodge of Burnsville just last year. Called John Quinn the night before to see if I needed an appointment and he said bring it right on in no appointment needed. Anytime I have any questions or concerns I call John and he answers and is so kind and gives the best customer service ever! He truly cares! My Boston guy! I pulled into the service area, got out walked in and a gentleman was busy helping another customer so I waited at the desk. He comes in and says are you Ashley? Sure am! How did you know? John let me know you would be stopping by. He took my keys and directed me to the customer waiting lounge. The service guy was very kind and attentive but U didnt catch his name. John came out not too long after with a big smile and sat down with me to go over my questions I had for him and to check in. Got my questions answered and John even took my car for a wash after it was serviced. Dodge of Burnsville is lucky to have such a great employee. He really cares about his customers and how he treats me everytime I need to stop in shows. Above and beyond everytime. Thank you John for the exceptional customer service!!! I won't ever go anywhere else.
Hello, we're happy you found our staff to be so supportive during your experience here at Dodge of Burnsville Inc. We are always more than happy to assist you if anything else comes up. Take care!
Needed to get an oil change and refuse to go anywhere
Needed to get an oil change and refuse to go anywhere else as I bought my vehicle from Dodge of Burnsville just last year. Called John Quinn the night before to see if I needed an appointment and he said bring it right on in no appointment needed. Anytime I have any questions or concerns I call John and he answers and is so kind and gives the best customer service ever! He truly cares! My Boston guy! I pulled into the service area, got out walked in and a gentleman was busy helping another customer so I waited at the desk. He comes in and says are you Ashley? Sure am! How did you know? John let me know you would be stopping by. He took my keys and directed me to the customer waiting lounge. The service guy was very kind and attentive but I didnt catch his name. John came out not too long after with a big smile and sat down with me to go over my questions I had for him and to check in. Got my questions answered and John even took my car for a wash after it was serviced. Dodge of Burnsville is lucky to have such a great employee. He really cares about his customers and how he treats me everytime I need to stop in shows. Above and beyond everytime. Thank you John for the exceptional customer service!!! I won't ever go anywhere else.
Hello, we're happy you found our staff to be so supportive during your experience here at Dodge of Burnsville Inc. Please let us know if there is anything else we can do for you; we are more than happy to help!
I trust this dealership to answer all my questions and
I trust this dealership to answer all my questions and take care of both my chargers. They know more about their products than some of the other places that only seem interested in taking advantage of people.
Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!
Great communication.
Great communication. Very responsive to my needs paid close attention to my request. extremely friendly and helpful. Was able to leave with plates and not have to wait to get them from the DMV wonderful experience.
Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Dodge of Burnsville Inc
Very efficient and know what they are doing.
Very efficient and know what they are doing. Very caring and kind. They follow up to make sure you are satisfied.
Hi Ruth, thank you so much for your positive comments about Dodge of Burnsville Inc! If you have any further questions, please give us a call. We're always happy to help!
They very quick and efficient with my oil change and tire
They very quick and efficient with my oil change and tire rotations I just dropped in and I didn’t have an appointment.
Hello, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help!