Reviews
Dealership comes to an agreement on pricing and then
Dealership comes to an agreement on pricing and then won't put it in writing. Sales department (Dominic and Adam) then goes silent when you ask for it multiple times. Not responsive.
Dealership comes to an agreement on pricing and then
Dealership comes to an agreement on pricing and then won't put it in writing. Sales department (Dominic and Adam) then goes silent when you ask for it multiple times. Not responsive.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
I can honestly say that I've never had a better car/Truck
I can honestly say that I've never had a better car/Truck buying experience anywhere. Adam and his team are truly unbelievable. Comprehensive customer service, patient in answering all my questions, all the makings of a seamless transaction. From the moment I walked in until driving away in my new 2025 Ram. Total A+ organization, even better people. I fully endorse the King of Ram!
I can honestly say that I've never had a better car/Truck
I can honestly say that I've never had a better car/Truck buying experience anywhere. Adam and his team are truly unbelievable. Comprehensive customer service, patient in answering all my questions, all the makings of a seamless transaction. From the moment I walked in until driving away in my new 2025 Ram. Total A+ organization, even better people. I fully endorse the King of Ram!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My experience with Dodge of Burnsville was not good.
My experience with Dodge of Burnsville was not good. My mistake was in believing two individuals were honest and forthright. If you think of buying a car from this company, make sure they let you take it to your own mechanic. I do not feel the mechanics at the dealership know what they're doing. Just one example was when they changed the oil and they didn't know how to reset the oil life expectancy gage. Be very careful about dealing with the people here. When a person buys a $40,000 car one expects the oil to be clean, and obtain two key fobs.
My experience with Dodge of Burnsville was not good.
My experience with Dodge of Burnsville was not good. My mistake was in believing two individuals were honest and forthright. If you think of buying a car from this company, make sure they let you take it to your own mechanic. I do not feel the mechanics at the dealership know what they're doing. Just one example was when they changed the oil and they didn't know how to reset the oil life expectancy gage. Be very careful about dealing with the people here. When a person buys a $40,000 car one expects the oil to be clean, and obtain two key fobs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
I had the oil changed.
I had the oil changed. The service was on time, technicians and staff were very courteous and customer friendly.
I had the oil changed.
I had the oil changed. The service was on time, technicians and staff were very courteous and customer friendly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The staff they have is friendly but they lack staff.
The staff they have is friendly but they lack staff. The area to perform scheduled work is small and therefore needs an upgraded building to meet the needs of their clients. Waiting room is a joke compared to other dealerships.
The staff they have is friendly but they lack staff.
The staff they have is friendly but they lack staff. The area to perform scheduled work is small and therefore needs an upgraded building to meet the needs of their clients. Waiting room is a joke compared to other dealerships.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
I have been doing business with Dodge of Burnsville since
I have been doing business with Dodge of Burnsville since 2004 . I have bought new cars and a new ram over the years and have been completely satisfied with the service work when the time calls for it.
I have been doing business with Dodge of Burnsville since
I have been doing business with Dodge of Burnsville since 2004 . I have bought new cars and a new ram over the years and have been completely satisfied with the service work when the time calls for it.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It was a great experience as always.
It was a great experience as always. The staff were very friendly and the service was quick. I will always bring my car here for service.
It was a great experience as always.
It was a great experience as always. The staff were very friendly and the service was quick. I will always bring my car here for service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great buying experience and amazing service.
Great buying experience and amazing service. They have been super accommodating throughout. Thank you to Robert Hannah and the entire team at Dodge of Burnsville.
Great buying experience and amazing service.
Great buying experience and amazing service. They have been super accommodating throughout. Thank you to Robert Hannah and the entire team at Dodge of Burnsville.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Steve, the service advisor, was great to work with.
Steve, the service advisor, was great to work with. He takes care of people and their cars very well.
Steve, the service advisor, was great to work with.
Steve, the service advisor, was great to work with. He takes care of people and their cars very well.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The service was really quick and efficient.
The service was really quick and efficient. Very good customer service would definitely recommend to others.
The service was really quick and efficient.
The service was really quick and efficient. Very good customer service would definitely recommend to others.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair