Reviews
I was in communication with my salesman prior to coming
I was in communication with my salesman prior to coming in. I was very happy with the vehicle seeing it in person. All of the staff were very friendly and the whole lease process went very smoothly. I’m loving my new Jeep!
I was in communication with my salesman prior to coming
I was in communication with my salesman prior to coming in. I was very happy with the vehicle seeing it in person. All of the staff were very friendly and the whole lease process went very smoothly. I’m loving my new Jeep!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience!
Great experience! Very friendly and knowledgeable staff. They got me exactly what I wanted even when it was not on the inventory!
Great experience!
Great experience! Very friendly and knowledgeable staff. They got me exactly what I wanted even when it was not on the inventory!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Long time customer and have purchased 5 vehicles.
Long time customer and have purchased 5 vehicles. Staff is helpful and polite, yet there seems to be a great deal of turnover in the Service Department. Service desk staff are not fully knowledgeable and spend too much time trying to up-sell on un-needed services.
Long time customer and have purchased 5 vehicles.
Long time customer and have purchased 5 vehicles. Staff is helpful and polite, yet there seems to be a great deal of turnover in the Service Department. Service desk staff are not fully knowledgeable and spend too much time trying to up-sell on un-needed services.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Polite and professional staff, nice waiting room, service
Polite and professional staff, nice waiting room, service was done correctly, what else can I say!
Polite and professional staff, nice waiting room, service
Polite and professional staff, nice waiting room, service was done correctly, what else can I say!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They do a thorough inspection on the vehicle send you a
They do a thorough inspection on the vehicle send you a video of what they find do good work friendly
They do a thorough inspection on the vehicle send you a
They do a thorough inspection on the vehicle send you a video of what they find do good work friendly
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Didn't listen well to the questions I had.
Didn't listen well to the questions I had. Very combative on answers back to me. Car didn't start once I got it back after a major repair and follow up was not prompt. Car wash broken and then fixed and still didn't wash my car. Super disappointed.
Didn't listen well to the questions I had.
Didn't listen well to the questions I had. Very combative on answers back to me. Car didn't start once I got it back after a major repair and follow up was not prompt. Car wash broken and then fixed and still didn't wash my car. Super disappointed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Great communication, detailed work and inspection Tyler
Great communication, detailed work and inspection Tyler has great customer service and is personable. Hard to come by in the land of Minnesota nice
Great communication, detailed work and inspection Tyler
Great communication, detailed work and inspection Tyler has great customer service and is personable. Hard to come by in the land of Minnesota nice
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very helpful and got my truck done in a timely manner.
Very helpful and got my truck done in a timely manner. Probably the most painless appointment I have had there so far and they do all my maintenance.
Very helpful and got my truck done in a timely manner.
Very helpful and got my truck done in a timely manner. Probably the most painless appointment I have had there so far and they do all my maintenance.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This is my second new vehicle from Walser Hopkins.
This is my second new vehicle from Walser Hopkins. I was very happy with the original 2013 Ram, so it was very easy and comfortable to come back and receive outstanding service from Dan and the sales team.
This is my second new vehicle from Walser Hopkins.
This is my second new vehicle from Walser Hopkins. I was very happy with the original 2013 Ram, so it was very easy and comfortable to come back and receive outstanding service from Dan and the sales team.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The upgrade wasn’t completed due to issues on the
The upgrade wasn’t completed due to issues on the dealership’s end. This is unacceptable.
The upgrade wasn’t completed due to issues on the
The upgrade wasn’t completed due to issues on the dealership’s end. This is unacceptable.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does recommend this dealer
- Came in for service or repair