Walser Chrysler Jeep Dodge RAM

Service advisor stated that after calling the warranty company they denied my claim and stated due to corrosion and rust. After requesting to speak to manager and explain the warranty description he called back and got the claim approved. This shouldn’t have had to go to the measures it did and I felt no support on this claim from a dealership I have spent thousands at.

Very professional, friendly, knowledgeable. Will take the time to answer questions ( coming from an 82year old woman)

Long wait, no follow through, poor experience every time I have been there. Made an express appt that took nearly two hours. Have to wait 5-6 weeks for an appt for anything other than routine maintenance. How do you have a Walser extended warranty and have to use a Walser dealer, but then can’t get in for 5-6 weeks?! My sales experience was good, but regret purchasing prepaid oil changes and extended warranty. Plan to cancel and take my service needs at another Jeep dealer.

Very patient with me to get the deal done funny kind, and knowledgeable., love my car.

Great communication and quick service from Walser. No complaints from me. Very thankful for service!

We went in at closing not knowing the time they closed and they still took the time to show us a car that we ended up buying the next day. They went above and beyond!

The service was good, BUT they ordered a part for us and never called us when it came in, I had to follow-up and call the service department. I could get an answer to how long they actually had the part. I am also suspicious that this is happening again.

Jesse Swanson was great to work with. Very knowledgeable and didn’t waste my time.

Service was excellent will always keep my service with Walser and their advisors on the future

I’m having my fourth purchase at this dealership, I would not consider coming back if the service was less than exceptional