Cornerstone Chevrolet

I bought a truck from Cornerstone Chevrolet in Monticello, Mn back in December 2023. I had the worst experience with the sales staff along with the sales manager as the manager was very rude, didn’t care about my business and then sold me a brand new truck with 8 miles on it that was broken. I drove off the lot and turned right around as the truck was having issues despite Cornerstone telling me it had gone through inspections and no issues with the truck. Fast forward to April 2026 as I sold that truck and bought a new GMC Sierra from another dealer. I have been trying to get in touch with the dealer to cancel my extended warranty that I bought with my 2023 Silverado. I am having a hard time getting in touch with any member of their team to assist me with canceling my warranty. I finally was able to receive an email to send to their finance team my cancellation documents but no response on if they received my paperwork. I would not recommend this dealer as their customer service is atrocious. I would spend more money on a truck elsewhere to never do business with this dealer again

I recently moved to Elk River and tried to find a decent and trustful mechanic for serving my car. I knew from my previous experience that this is almost impossible task because people tend to add (most of the time) unexacting problems to the current one. Fortunately, I was lucky to meet Conor during my first visit to Monticello location. In spite of his young age, he is already very skilled. Conor has not only technical skills but also provides an excellent customer service. After my first visit, I had made the appointments only with Conor. Thank you for having very knowledgeable and professional personal! Sincerely, Svetlana.

I had not purchased a vehicle in many years and the entire team at Cornerstone Chevrolet Monticello were extremely patient, helpful and professional. All of them have followed up with me numerous times to ensure I am happy with the purchase and offering any additional help if I need it. Great experience!

Worked with Chuck to buy a beautiful Jeep. He was friendly and easy to work with. It was by far the easiest cay buying experience I have ever had. Highly recommend.

Cornerstone Chevrolet is a Wonderful place to purchase a vehicle. They are the only place I will purchase a vehicle. I?m a repeat customer 4 times. Very nice people.

I will never go back to this dealership and would not recommend this dealership to anyone. They removed front and rear recovery hooks from my truck between the test drive and purchasing the vehicle (which was same day). I was also supposed to get a front license plate mount weeks ago since the truck came from Florida, but they never followed up with that either. I’ve sent several emails and texts and they no longer respond.

I will never go back to this dealership and would not recommend this dealership to anyone. They removed front and rear recovery hooks from my truck between the test drive and purchasing the vehicle (which was same day). I was also supposed to get a front license plate mount weeks ago since the truck came from Florida, but they never followed up with that either. I’ve sent several emails and texts and they no longer respond.

Our salesman was great. Very polite, knowledgeable, and helpful with any questions we had. A great personality. We would definitely contact him again for our next purchase.

Avoid at all cost they do not have the employees that know how to fix a flat tire correctly the first time .people behind the counter are just handlers don't have a clue as to fixing cars or business operations. Cardinal rule number 1 " customer comes first :even when you can't do your job right the first times means the customer jumps to the front of the line because you f'd up.

great customer service!! got in and out just like my service righter said. i dont no his name but he has been there every time i have brought my truck in